Buffet could be improved.

Golf course and helpful receptionists.

Stayed in August 2023

Fitness room was lousy. Buffet avoidable, but likely meets Panamanian standards, which are different than those of international travellers. Coffee was horrendous.

Good value. Nice pool. Restaurant had surprisingly good seafood and Mexican dishes: ceviche, pulpo and tortilla soup.

Stayed in July 2023

As I already wrote, hotel is a bit run down, but for a short stay it didn’t bother us too much. There are some other things that would be much easier to fix, and would result in better customer experience. For instance, there is a free shuttle from hotel to the Miraflores (Panama Canal) which is great, but it goes from hotel to Miraflores at 12:00, and return back at 3:00 PM from Miraflores. In the afternoon, first ship doesn’t arrive at Miraflores lock before 2:30 PM, and it takes long to actually pass it, so there is no way to catch a shuttle back if you want to see the ship passing the lock. If pick up time for shuttle would be 3:30 PM (or at least 3:15 PM) that would make much more sense. Breakfast was not really rich, but it was more than enough to start the day. We had lunch in the hotel once. There were two options: buffet (I think it was $18 pp) and a-la-carte (more expensive). We’ve chosen a-la-carte, since at 2 PM when we came to the restaurant, there was not much food left in the buffer option. Fried fish with patacones was very good, and octopus with mashed potatoes was absolutely delicious. However, service is the most inefficient we’ve ever seen. Three waiters were serving us, but the Greek salad we’ve ordered has arrived 1.5 hours after we’ve ordered it, and after we reminded all 3 of them exactly 6 times.

Our room was on the 8th floor and the view of the rain-forest was fabulous, especially early in the morning. In the dawn you can also hear monkeys howling. The room - as well as the whole hotel - looked a bit outdated, but the room was spacious, had 2 large and comfortable beds, laptop-size safe, fridge, microwave, and coffee kettle. The receptionist helped us book the tour to the Monkey Island and Embera village (without lunch) which costed $75 per adult, and $37.5 for a child. The tour is not under hotel jurisdiction, but information might be useful to others, so I’m sharing it. At 9:30 AM taxi picked us up, and after 20 minutes drove us to the Gatun Lake dock, where we got on the boat. We had a pleasant ride around the lake, but to be honest - Monkey Island was rather disappointing since we saw just 4 monkeys in the trees. If we decided to go just to Monkey Island tour (which was $50 per adult) we would be bitterly disappointed. We’ve been to Thailand and Sri Lanka, and similar experiences there were much more interesting and way cheaper. However, visit to Embera village enriched our excursion. Nothing spectacular, but it was nice seeing Embera people dressed up in colorful clothes, and learn a bit about their way of living. After that we returned to the dock, paid for our excursion, and taxi drove us back to the hotel at 1:30 PM. You can also take free tour on hotel grounds to see sloth, butterflies, and frogs. We had nice, young lady as a guide on this tour which lasted around 1 hour. There is also a tour with golf cart which costs $4 pp, and takes you to see crocodiles at 5 PM, but it was raining during our stay, so we couldn’t take this one. Hotel is rather close to the Panama City, and you can easily get Uber to drive you to the town (I think we paid around $6 from Albrook Mall to hotel). Altogether, I wouldn’t recommend spending two weeks here, but for a 3 day break and start of our tour around Panama it was very good.

Stayed in July 2023

The views from our room was beautiful

Stayed in July 2023

Breakfast was okay. I am in love with the location of the resort, the rich nature. So much serenity

Stayed in July 2023

The waiters took too long to approach our table but, the food came on time approximately 15 min as they said it will take. No phone to call reception on my room.

The peace of the place and the nature with the view.

Stayed in July 2023

The A/C is much too cold compared to external temperature. It is an aberration in those time of energy savings! The restaurant is not completely at the standing of the hotel (food served on the menu, waiting time at diner, overall costs)

The hotel is perfectly placed outside the city and close to the rainforest. The golf course is really nice to have a walk with a lot of animals.

Stayed in June 2023

Piscina

Si

Stayed in July 2023

The fact that they charged $60+ tax for a dog, same as a person. Says Pet Friendly but don't make it obvious on the ad upfront, hidden in the other info.

Nice area outside Panama City

Stayed in July 2023

The hotel needs renovations We had a tour by the hotel to see the birds and local animals, the guide was late by 30 minutes!

Truly paradise in the middle of the Rainforset

Stayed in June 2023

The air conditioning in our room you could not adjust. It only blew very cold air or no air at all.

We enjoyed the pool and the tours and the trails.

Stayed in June 2023

The restaurant.

The check in procedure and the location of the hotel.

Stayed in June 2023

Cobwebs and fresh paint needed.

Stayed in June 2023

the only opportunity of improvement we see is that they need to put napkins on tables. For some reason there were none, just the ones we got with the fork to eat

It was clean, cozy, relaxing, really good staff

Stayed in June 2023

There was not much to do around. Pool was not clean in the morning. They clean it around 9am. Food was way too expensive. Morning buffet didn't have much variety.

Rooms were very clean and comfort.

Stayed in June 2023

The Sloth tour was the main reason I booked this hotel. They have a Sloth sanctuary and rescue on site. The tour was lead by a young man wearing a Safari outfit complete with machete. Did I mention it's on their own grounds? He spent too much time on what he enjoyed and as our flight was only a few hours away, we had to remind him we wanted to see the Sloths, not butterflies and fauna. There is one Sloth. I am glad they are taking care of it, and was heartbroken learning the reason it was at the Sanctuary. The location is far away from Panama City and there is nothing nearby except a mall. The pool has seen better days, but pool area is very nice.

The rooms are basic, but clean and a good size. The view from the rooms are very nice. The food was delicious (except for the Asian wings. They look better than they taste). Breakfast is top-notch, highly recommended. The staff was helpful, most were friendly and seemed to be proud of their hotel. The grounds are awesome. I'm not a Golfer, and you don't need to be to stay here, it's a nice, safe place to get your walking in. A good choice if you want a quiet getaway for a few days.

Stayed in May 2023

Nothing

Lots of activities available including shuttles to different sight seeing locations. Food choice was great as well (I'm vegetarian but eat fish) great birding with Carlos!

Stayed in April 2023

should have more times for a shuttle not just once a day.

very convenient location

Stayed in March 2023

Expensive

Stayed in May 2023

The staff from the pool bothering staff over towels that were retuned. This kind of issue should be solved inside and not bother guests at night for confusions made by staff.

The location in the middle of the summit national park, the food and the friendly staff. We also enjoyed the tours we saw lots of animals and the exhibitions for butterflies, sloth, frogs and iguanas. Also many birds!

Stayed in April 2023

There were some things that needed to be taken care of such as the old railings on the balcony, tiles on the bathroom, and the bed which was squeaky.

the surroundings

Stayed in April 2023

Quite some impact from the weddings: access closed, noise.

All small excursions and transfers included.

Stayed in April 2023

there was a noisy fan on the roof - we were top floor - for this, our first night. It was sorted out after we reported it.

perfect location for the nature and really cheap too and included breakfast which is turning into a rare thing post covid

Stayed in April 2023

- nice quiet location surrounded by rainforest - huge modern bedroom with rainforest view - good breakfast - buffet option for dinner - frog and butterfly garden on property - great value for money

Stayed in March 2023

Not prepared for busy times for food or check ins

Setting

Stayed in April 2023