THE SPECIALTY RESTAURANT TERRIBLE, ASIA RESTAURANT NEVER HAS JAPONESE FOOD. AND ITALIAN WAS THE SAME.

VERY GOOD

Stayed in June 2022

not so clean in the rooms and no information on activities .

food , drinks, activities

Stayed in June 2022

you need more public washrooms outside near the beach and pool areas and more closer to the buffet restaurant.

entertainers were lots of fun. staff was very good and friendly.

Stayed in June 2022

high cost

the facilities

Stayed in May 2022

the small beds… and there is nothing to do for kids unless they are in the pool or little daycare

that it was organized , the food was good

Stayed in May 2022

Nothing at all.

How every day at any time there is someone giving extra care and maintenance. There is always someone wiping the wet floor, someone painting, someone cleaning the sand. The way the staff take care of everything is amazing. And the food: 100/10

Stayed in April 2025

To expensive to get there and it didn’t feel clean. The floors were sticky, the towels didn’t feel fresh, the furniture is old and don’t look well cleaned. The food in the buffets isn’t well presented, it doesn’t look appealing.

Great location and friendly staff. Amazing foam pool Party, lots of fun!

Stayed in March 2025

Beds a little bit small but the fixed with another small bed

Everything. The workers, all of them add an extra value to the hotel, kind, helpful, and always with a smile in their faces.

Stayed in March 2025

Loud music at the adult pool, constant loud competitions at the kids pool. Not enough sun beds. Too many people. No parasols on the beach. Asked for a quiet room and they put us next to the night entertainment auditorium. To rub salt in wound - they charge $25 pp for late check out (no room).

Food was okay

Stayed in March 2025

What I didn’t like I’ve booked a room for my husband and I… when I got there I have to pay a separate payment for my husband… stating that he wasn’t on the list as a guest I think I was over charged.

The property was overall great

Stayed in March 2025

The pools were awful no where to swim quietly the pool with bar was a party all day long. No coffee shop, would have been nice if lobby bar was open for coffee in morning

Nice Beach and not too big

Stayed in February 2025

Nothing everything was great,

The attention for the New Years party was excellent. The dinner was excellent. The pool was great too.

Stayed in January 2025

The food was exceptionally disappointing. Fruit was not ripe or tasty, limited selection for vegetarians. The food lacked flavor. The restaurants have the same menu every night. The salad bar lacks variety. The alcohol brands are cheap.

I liked the entertainment offered, definitely something for all ages. Liked the watersports offered and the convenience of everything on one property. The coffee was good.

Stayed in December 2024

Poor quality food, almost no options for people who don’t eat animal products Alcohol beverages are very poor quality, specially hard liquor I really didn’t like the foam in the pool or the horse excrement smell at the beach

The beach

Stayed in November 2024

I hated the pillow,room wasn’t clean,didn’t gave us any water,I was dehydrated so we had to call room service for more water,the bed was uncomfortable,room was pretty old looking even tho on pictures it looked so good,smell was bad..and I bet there was more thing but I can’t remember now..

Pool,food

Stayed in November 2024

It exceeded my expectations. Cost-benefit.

Show, food, people!

Stayed in November 2024

We think that the night shows could be improved. For example more participative

The staff were kind and cooperative. In particular Arelys from Balboa Restaurant and also Angelica from Sport Bar. Also the food was great and diverse

Stayed in November 2024

Plates, cutlery etc were often dirty. Rooms very humid and damp. Room service slow and unhelpful

As a cheap all inclusive it is acceptable for a few days. Pools are nice and drinks ok

Stayed in October 2024

I couldn't stay longer. Are units or sale? I'm serious.

Staff from the time I entered and left provided excellent service.

Stayed in September 2024

Another staff don't care, they make faces, when I need something: on breakfasts always were not enough something, waiters were rude, I was waiting coffee for half an hour. And especially horrible was horse shit and annoying drug dealers on the beach. Impossible to walk there or to swim. Swimming pool is 1 m deep, no swimming also... Food choice are not the best, except special restaurants. All drinks with ice and no straws (I have sensible teeth and it's total discrimination). And I am solo traveler, so for me was nothing to do, most of entertainment is for families or middle aged people, a lot of kids. P.s. no hair conditioner, despite it was mentioned in booking

Cleaning service was good, rooms are spacious, supervisor Crystel was very kind and helped me, dance show was interesting (Noel is one love). Massage spa was also cool.

Stayed in September 2024

Everything you had to pay for and not enough activities or entertainment in resort.Plus to far from the city, and transportation was expensive to bring and pick up to and from anywhere you like to visit outside of resort.

Stayed in July 2024

-Bed size not enough for 2 adults (not even for 2 children). -Finishes of the pool, room, etc - not well maintained. Same for children pool and tobogan. -Crowded, loud music, loud people (drunk?), glasses all over. -Drinks quality.

Food quality was OK. View to the beach, Towel availabillity, Wifi, parking

Stayed in August 2024

We had a big issue with noise at night- entertainment was extremely loud, sometimes till 0:00, it was very hard for kids to fall asleep. I understand that the building is quite old, that’s why the isolation is very poor. Also the rooms are a bit smelly- the closets and the drawers.

I can praise staff and management- attentive, polite, friendly, and respectful. The beach area is nice and clean. Kids loved children’s pool and activities. The Buffet on some days was really good and on 2 days mediocre.

Stayed in August 2024

There were horses on the beach so there was a lot of horse defecation so you had to watch your step. The food gave most of my family stomach issues.

The breakfast was buffet style with a made-to-order egg station. The deli meat and cheese section was not cooled and the effects of the heat were taking their toll on the cheese.

Stayed in July 2024

I wish they had more selection of beer, maybe some imports would have been nice. The Balboa beer is okay just wasn't my favorite but it was free so can't complain too much on that.

I came here for my 30th birthday and the Riu Playa Blanca made it an amazing time! I will start with getting to the resort, coming from USA you have to fly into PYT(Panama City Airport) this is a 2 hour drive from the resort so keep that in mind when booking. Check in was fast and easy, they had even upgraded my room from a garden view to the beach view with a balcony, the room was clean and large enough where we could easily move around and had plenty of closet space for my bags. When we first got there the mini bar was empty but I put in a request through the app and it was there early the next morning. Let's move on to the food, everything I had tasted amazing, from the buffet to the specialty restaurants. Little tip the steakhouse has a buffet for lunch and its located beside the slides, its not in the actual hotel part. As far as the staff a lot of them went above and beyond to help with whatever we needed, there are a select FEW that you could tell were not okay with Americans and helped us after a long wait or didn't help at all.. Like I said these are VERY FEW, everyone else was amazing. Lets move on to the beach, depending on when you go the beach could look muddy but this is because of the mix of black sand on the beach, there are a few guys on horses riding around the front of the beach and they can be pushy, they do not work for the hotel. We tried turning them down at first and they are persistent but I will tell you that the ride is beautiful and they an take you to an amazing look out spot down the beach and its not very expensive but make sure you agree on the price before hand. We did our rides through Julio Jose there on the beach, this man can take some good photos with your phone! He also went out extra for us and got us some coconuts and mangos on our last day there. If you go ahead and do the ride at the beginning of the week they will leave you alone for the rest of the time.

Stayed in June 2024