My room was cold. I thought it was quite expensive and didn’t include a free breakfast, which in reality it should have for the price. The breakfast looked very basic anyway. The staff were fine but less friendly than other hostels I’ve stayed in.

Was in a fairly central location. I booked a double room and it was massive.

Stayed in August 2024

Amazing staffs, locations and localization

Stayed in June 2024

Rude staff and loud people. Not the cool kind of loud people, but the kind that keep their phones on loud and unaware of others.

The location.

Stayed in May 2024

We stayed here two times, once in a dorm and once we booked a private room. When we arrived the second time they told us that our room got double booked but they can offer us another room, which we took. But this was obviously a single bedroom!

Stayed in May 2024

There's no kitchen it's not really a hostel, more like a motel, good for a few nights

Location and the price through booking.com

Stayed in May 2024

The floors are from wood and make a lot of noise. it is annoying in the evening and early in the morning.

Close to the centre, it is a short walk. The showers are hot. Private rooms are an okay size.

Stayed in March 2024

Probably the rudest and most unhelpful person at the front desk. Very disappointed. Other staff seemed to be better and smiling but unfortunately we had the same lady most of our stay which seemed to be hating life and didn’t want to help at all. It’s also allowed to smoke inside the main common area which makes the whole place smell like cigarettes. I can’t believe it’s still allowed. There’s about 4 toilets in the whole place so if you have a shared bathroon be ready for it not to be very clean. Atmosphere in the hostel is none it’s a quiet place to rest. Also don’t book your tours here as they are more expensive than anything else you find in the street.

It’s in a good location and room was comfortable.

Stayed in March 2024

Lisbeth is a great bartender, she made us special cocktails that were not on the menu.

Stayed in March 2024

Place was old and not well preserved. There was only one bathroom for all the hostel and most of the time smelled terribly. They should renovate the place.

Location

Stayed in January 2024

Even in the private rooms the toilets were really smelly and staff wasn’t able or willing to solve the problem. Plus 6% markup for credit card payment is just not fair! The breakfast isn’t really nice but okay compared to the price.

Could Location and nice common area

Stayed in November 2023

The room was quiet, but the sound from the communal area was occasionally invasive, especially for me, the drum-beat was all I could hear of whatever music they were playing, which unfortunately was only ever pop music, which I can hear 24/7 everywhere else on the planet, and led me to wear ear-plugs to try to get away from it, sometimes for hours all afternoon & evening. I'm hoping they will start to explore WORLD MUSIC, which is much more creative and interesting (I don't mean Folk Music, which I like too). Check out Spotify for that!!!

I’m so happy I chose Dragonfly! It is a Hostel, so all ages were there, and generally they quietened down after 11pm. I chose to have the double-room with ensuite, which was so perfect for me. I could stay in my “little cave” if I wasn’t feeling so good. Then the staff always chatted with me, and went out of their way to help me sort out smaller problems, like the internet, or pick-ups in early morning, or finding a particular shop in the town. 2 things were sorted before I first arrived, which was also “beyond their remit” – I requested a taxi from the airport, to have an Oxygen cylinder in it + they put me on the Ground Floor, so I didn’t have extra climbing to my room. Both were sorted in a very compassionate way. Waldir the manager was excellent, (as were Diego and Veronika) and his extra English was also very helpful. The kitchen staff (Flavio) were also a delight to see in the mornings for breakfast etc.

Stayed in October 2023

We were asked if we wanted to get picked up at the airport, to which we replied “yes”, but no one ended up picking us up and we had to get an Uber. Our room smelled of sewage. This smell came from the bathroom and the staff was only able to fix it temporarily. There was no hot water in the evening and sometimes neither in the morning. Some of the staff treat this hostel as their own little hang out place and watch movies until 11pm on loudspeaker. I’m sure most guests would have appreciated it if they were quieter as I’m sure most guest went to bed at 8-9pm after a long day. This was also an issue at breakfast, and pretty much throughout the whole day…. unprofessional. A large gap under the door lead to the room getting fairly cold at night. Bring warm clothes in any case.

The location was great, really close to the main square and in the center of cusco. It was clean and everytime we had a question the staff has willing to help quickly.

Stayed in September 2023

It is old, the structure is bad and the only positive is the location

Common area is very bad, specially showers and bathroom

Stayed in September 2023

so if doesn’t work . there isn’t enough showers for the all Flor “breakfast included “ isn’t really breakfast it’s a cold bread with embresibg amount of eggs the floor in the room cricket really not recommend

Stayed in May 2023

Missing electric plugs from bathrooms.

Incredibly friendly personel. Good breakfast. Good common spaces for socializing.

Stayed in May 2023

Waldir at the reception is the best. Helpful, friendly, good english ...

Stayed in April 2023

I stayed in dragonfly for a few days during new years eve, and I loved it. I loved the staff, the people in there, the breakfast, the bed, the bathroom was clean and specially the receptionist Kathe made my stay very funny. She was very nice, helpful, and if I needed something she would help me with anything. On my last day I was ready to check out and she showed me the Dragonfly t-shirt and I bought it to keep a nice souvenir of this hostel that I will always remember. Special thanks to Kathe. ⭐️⭐️⭐️⭐️⭐️

Stayed in January 2023

the staff and volunteers service is great, good vibe. facilities ok and good location

Stayed in November 2022

restaurant is really cheap

Stayed in November 2022

First hot shower in a week, this location exceded my expectations, no criticisms come to mind.

I can't belive how cool the vibe was, the staff were super friendly and open, Christian Robles did a spanish class for beginners and it was engaging and fun, not dry and boring. He also went out of his way to show me a bit of Cusco nightlife. For how cheap the room is, you get waaay more than what u pay for, compared to my experiences with other hostels and air b n bs. I will be def staying at the Lima location when I'm there, and definitely will reccomend the DragonFly to all my friends and anyone who asks where there should stay in Cusco. Well done team 👏

Stayed in October 2022

The location and the staff were amazing. We stayed in a private room and was really clean with all the amenities.

Stayed in September 2022

if the internet could be a little stronger that will be a paradise

Great, quiet hostel with a wonderful common area, good food, and friendly staff. I left my laptop in and they were so helpful and open with sending it by bus to the other city! Thank you all :)

Stayed in July 2022

Very friendly staff, always up to help. Place is clean and confortable. Very good ambiance, with music and nice activities to clients. Amazing experience

Stayed in July 2022

Room was facing the social area with 0 noice isolation. The room is VERY cold.

Great location, most of the time there was hot water.

Stayed in July 2022