Location. Cleanliness. Comfortable rooms. Large bed

Stayed in March 2025

The hotel breakfast was terrible—everything was extremely chaotic, and there were hardly any seats available. The staff had no time to clean up, there was no self-service coffee, and even the tables weren’t cleared, so don’t expect them to have time to serve you coffee. There weren’t even napkins, though luckily, we managed to get forks and spoons. I suggest the hotel assign specific responsibilities to each staff member, such as someone dedicated to serving coffee and someone focused on clearing tables, rather than the current system where staff are responsible for specific areas. Also, since this is a buffet, why isn’t there a self-service coffee machine or a station for guests to grab their own cutlery? It makes no sense to have to wait for someone to bring them.

I was quite satisfied with the hotel’s location and the attitude of the lobby staff.

Stayed in March 2025

Just one issue that should have been handled better was a TV was very loud in the adjacent room, made worse by there being a connecting door between the rooms. It was loud at 12am when I went to sleep, but hopefully the person would go to sleep soon. At 4am I was woken up by it. Called reception, their response was I could move rooms rather than contact the person in next room to turn it down. Called again at 4:30am, and spoke to someone else on reception and advised this isn’t my fault, please have someone contact the person next door. He then looked up who was staying there, and turned out to be an empty room. Security was sent up, problem solved. But the cost was me lacking sleep because of this. Surely room service should have turned the tv off when cleaning and the first person contacted at reception should be more on the ball. This issue was annoying, but was the only issue I had and can’t see it being a regular problem, but the hotel should fix up their process in regard to such an issue.

Location - fantastic. Easy walk up to the historic area and I felt very safe with so many people around. Right next door to a big shopping area that had a big supermarket and a food court with many options. Staff - All hotel staff I dealt with were friendly and helpful, especially those in the dining area. Breakfast - Although a little on the pricey side, was very good and there were a lot of options. Room - Bed was very comfortable, room was spacious and very clean. Another thing I really enjoyed was the square directly opposite the hotel had a whole lot of people dancing from 6pm to 10pm everyday. Just created a great vibe. I just found myself watching from my room’s window a number of times and again watching from outside the hotel. Was just great to witness. I would be more than happy to stay here again if ever in Lima

Stayed in March 2025

The interior design is a bit outdated.

The customer service and the location.

Stayed in March 2025

The breakfast was best on this hotel as well as the location to visit different places in the city centre. I will stay in future again.

Stayed in February 2025

Rooms are tired

GREAT BREAKFAST ,TOP LOCATION

Stayed in February 2025

Nothing. The staff were amazing

Great location and beautiful facilities

Stayed in February 2025

Too much noise from the street

no

Stayed in January 2025

AC did not work very well and was very noisy

Stayed in January 2025

Too noisy. Basic breakfast.

Central location. It has a disability room . Staff is helpful.

Stayed in January 2025

The gym is an outside gym

Location, staff, infraestructura, super clean.

Stayed in December 2024

Uneven mattress, lumpy pillows. Even though it’s not their fault: the near constant honking in the street below.

Good location, fiendly staff.

Stayed in January 2025

all great. toilets in bedrooms a bit old fashioned and weird flush

great location

Stayed in January 2025

A bit noisy Bathroom was outdated

Location

Stayed in January 2025

People was very kind

Stayed in October 2024

Nothing

Everything about the hotel was great. Lovely bar and breakfast, very friendly staff, great room, very clean.

Stayed in November 2024

The staff was very pleasant and were open to assisting (with a smile always). Hector (one of the bell men) even helped us to get a taxi when our uber didn't work. We felt taken care of

Stayed in December 2024

A bit disorganised... We paid for late check in and the cleaner came 3 times to check on us even though I told reception a few times what time we depart...

Location is good if you want to visit the historic centre

Stayed in December 2024

Most of the new & upcoming restaurants and cafes, and beaches, and activities (para gliding, surfing etc.) are located in Miraflores & Barranco district. If you plan to spend your time in these locations, then you will need to take the metro or uber from the hotel to the destinations. (That’s what we did)

1) Very clean 2) Extremely friendly staff 3) Lovely breakfast (fruits, meats, cheeses, tamales buffet & eggs/omelet live counter) 4) There are some really great business, museums, tourist sites & restaurants in the historic center. This hotel is 15 minutes walking distance from the Armas de Lima (considered the heart of the historic center) 5) Lots of parks nearby to just relax 6) Right at the metro station

Stayed in November 2024

I had to ask for a hair dryer in my room. Once it arrived, all was good.

The property was well located and everything was great

Stayed in November 2024

The food was excellent and the staff were friendly and helpful

Stayed in November 2024

I really enjoyed the buffet breakfast

Stayed in November 2024

Everything was good. I enjoyed it very much

I liked how spacious it was, the bedrooms were very comfortable.

Stayed in November 2024

Facilities are rather dated. There was no kettle or coffee maker in the room.

Location is central in the historic centre, surrounded by many shopping plazas, overlooking a big square.

Stayed in November 2024