Av. Garcilazo 216-A, Cusco City Centre, 084 Cusco, Peru
#156 of 302 hotels in Cusco
Guests' ChoiceBased on 179 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
9.4
Value for money
8.7
Free WiFi
8.5
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End of dialog contentReviewed: 5 April 2025
Mark
United KingdomSmall hotel and quiet . Great breakfast and friendly staff . Highly recommend A*****
Stayed in March 2025
Reviewed: 30 March 2025
Naomi
United KingdomNada
The staff was so warm and welcoming
Stayed in March 2025
Reviewed: 24 March 2025
Francesca
RomaniaIf you’re a light sleeper, it might get a little noisy at night.
Everything was great. The hotel’s location is a 15 minutes walk away from the historic center. The staff was VERY polite and welcoming. The beds were super comfortable and we were surprised to see that they cleaned our room even though we only spent 2 nights. The breakfast was also included. For how cheap it was, the hotel’s services are excellent.
Stayed in March 2025
Reviewed: 3 March 2025
Gonzalo
ArgentinaHotel lindo, completo, simple y comodo
Stayed in February 2025
Reviewed: 28 February 2025
Victoria
United KingdomGood breakfast
Stayed in February 2025
Reviewed: 26 February 2025
Isaac
United StatesThere was no hot water at all.
Fantastic staff, great communication, cozy room.
Stayed in February 2025
Reviewed: 24 February 2025
Maura
United StatesNothing
Close to everything, staff was very nice
Stayed in February 2025
Reviewed: 20 February 2025
Kamila
ItalyWe had a wonderful three-day stay at the hotel in Cusco! Danny and Alejandra at reception were incredibly sweet and helpful, assisting us in organizing our Machu Picchu tour to four temples, which was well-priced and well-executed. The hotel’s restaurant and bakery offered delicious food and great cocktails at reasonable prices. The staff was attentive and polite, and our room was comfortable. The location was perfect for exploring the area. If I return to Cusco, I would absolutely stay here again! Highly recommended!
Stayed in February 2025
Reviewed: 10 February 2025
Adam
United KingdomClean, great location with v friendly staff
Stayed in February 2025
Reviewed: 29 January 2025
Natalie
United KingdomI couldn't say anything bad about it.
Good location, lovely staff and comfortable bed :)
Stayed in January 2025
Reviewed: 23 January 2025
Paola
AustraliaNo hot water!
Staff couldn’t be more helpful. Adequate continental style breakfast with eggs cooked to order.
Stayed in January 2025
Reviewed: 17 January 2025
Ashley
United StatesBreakfast was not good and they did not have an elevator
Stayed in January 2025
Reviewed: 11 January 2025
Inas
IndonesiaThey do not provide any soap or shampoo. Also I get a room on the 4th floor, a bit tiring to reach our room. Would be nice if you can provide more cloth hanger and hooks.
A warm and affordable hostel, warm interior, a bit rustic. I love the decor. One thing we appreciate the most is that they provide to-go breakfast because we had to leave early in the morning. Bedroom is proper and clean, bathroom also enough and clean.
Stayed in January 2025
Reviewed: 9 January 2025
Adrian
RomaniaSuper super friendly staff !!!
Stayed in December 2024
Reviewed: 2 January 2025
Helen
United KingdomWe stayed here twice and the shower in the first room we stayed in had very little pressure, but the second room was better, so just depends how lucky you get with that!
Incredibly friendly and helpful staff, good choice at breakfast, and an amazing location for seeing the sights of Cusco!
Stayed in December 2024
Reviewed: 2 January 2025
Helen
United KingdomWe stayed here twice and the shower in the first room we stayed in had very little pressure, but the second room was better, so just depends how lucky you get with that!
Incredibly friendly and helpful staff, good choice at breakfast, and an amazing location for seeing the sights of Cusco!
Stayed in December 2024
Reviewed: 20 December 2024
Manfred
GermanyNothing to dislike.
Value for money is great. All staff is fantastic but Dani is definitely the best as she is always going the extra mile. perfect location close to everywhere. tours provided are very good.
Stayed in December 2024
Reviewed: 18 December 2024
Lucas
GermanyI liked everything :)
Everything was fine, all the receptionists are friendly and ready to help. I would definelly stay here again :)
Stayed in October 2024
Reviewed: 18 December 2024
Eloizza
PeruI didn't like much that our room was in the last floor and there is no lift to go there. also if you stay in the room next to reception could be a little bit noisy sometimes.
I like the kindness of staff, rooms were very clean and comfortable. Breakfast was good as well. Location of the hotel was perfect and in front of it there is a supermarket.
Stayed in November 2024
Reviewed: 15 December 2024
Valeriia
Vietnam-Would suggest to switch on a a boiled water for tea on the reception earlier in the morning, as long as many guests going for excursions around 4am. We were bit confused when came and there's no hot water for tea and we need to wait. -Hot water in shower, maybe because we were back late, maybe it is regular - water was a bit warm, but not hot at all.
Great, Clean, beautiful place with a very friendly and helpful staff, everyone really did their best to make guests to be satisfied. Coffee, tea station is a great touch. Bakery shop and 3 leches was amazing. Thank you for our smooth stay
Stayed in December 2024
Reviewed: 25 November 2024
Yana
BulgariaThe staff were super friendly, kind and ready to help. The room was clean and the beds were comfortable. We loved the coffee/tea service availability. We extended for 1 more night.
Stayed in November 2024
Reviewed: 4 November 2024
Simon
GuernseyNo negatives at all.
A great place to stay in Cusco, friendly staff, comfortable bed and I had a room with a great view of the mountains. Clean bedding and towels, great location in easy walking distance of everything. There's a breakfast included in the street level cafe, bread, ham, cheese, sausages, fruit, yoghurt, juices and cereal. There's also an excellent supermarket opposite.
Stayed in November 2024
Reviewed: 25 October 2024
Natasha
United KingdomThe first night the water was really hot in the shower and we were unable to alter the temperature. We stayed in a different room the next night and the shower was lukewarm! Breakfast wasn't the best but wasn't really hungry anyway. Rooms were small but perfectly adequate for 1 night.
We flew into Cusco and checked into the hotel. We had a very comortable night in the hotel with a fabulous view across the city. The next day we left our main luggage at the hotel and explored the city with just a small backpack with overnight things, and in the evening took the bus/train to Macchu Picchu for one night which was just a short walk from the hotel so ideally placed, and not far for getting to the city centre either. We returned to the hotel the following night. Staff were very friendly and we were glad not to have to take our big bags for our short trip to Macchu Picchu.
Stayed in September 2024
Reviewed: 22 October 2024
Lucas
FranceWe were placed in a room close to reception. It was difficult to fall asleep before 11pm because of the noise (children playing, people talking loudly, staircase noise, etc.). If you have excursions that start early (like us) I wouldn't recommend this hotel, or else refuse the room near reception.
I really liked the location of the hotel and the responsiveness of the staff.
Stayed in October 2024
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