M. Patalinghug Street, Basak, Gate MEPZ 2, Lapu-Lapu City, Cebu, 6015 Mactan, Philippines
#35 of 66 hotels in Mactan
Guests' ChoiceBased on 622 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.1
Facilities
7.2
Staff
8.5
Value for money
7.8
Free WiFi
5.6
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End of dialog contentReviewed: 5 June 2022
Simon
Philippinestoilet a bit small breakfast was limited restaurant is small
convenient location van to airport was free nice beds
Stayed in May 2022
Reviewed: 4 June 2022
Gelly
United KingdomThe air-condition was broken and their toilet is under maintained.
The staff were very accommodating despite forgetting to pick us up from the airport. However, they offered an alternative.
Stayed in June 2022
Reviewed: 4 June 2022
Anina
PhilippinesI wished that the shower had a divider from the toilet area.
The place was simple and clean.
Stayed in May 2022
Reviewed: 3 June 2022
Stephanie
IndonesiaThe hotel is strategically between stores and terminal, the staff is very helpful and friendly, also the room is very clean
Stayed in June 2022
Reviewed: 28 May 2022
Chris
New ZealandA lot of stuff I had to ask them to fix, safety deposit box, wifi, TV.
Great breakfast. Good staff. Good value all around.
Stayed in May 2022
Reviewed: 25 May 2022
Abdulla
Maldivesvery friendly staff and friendly service
location was perfect very near to international branded outlets place so crowded due to big highway traffic
Stayed in May 2022
Reviewed: 20 May 2022
Danielle
Australiathere were small cockroaches in the toilet. the toilet needs renovation.
the airport transfer to hotel and back was the best about booking with appleton. the check in and out were smooth. aircon is strong, bed is firm. location is great.
Stayed in May 2022
Reviewed: 17 May 2022
Tobzki
United Arab Emirates1. No bedit in the toilet. 2. Room service is till 10pm only. 3. No room make the entire 18 days i've stayed 4. You have to remind them 2-3x to give u a fresh towel and the bottled water.
Rooms are spacious. Staffs are friendly and accomodating. Breakfast buffet spread is good.
Stayed in May 2022
Reviewed: 16 May 2022
Millizent
PhilippinesI didn't like the huge slab of concrete of a nearby building as a view. I could barely see the sky. But it's not the hotel's fault. Also on the duration of my stay, the water pressure is so low and there's issue on something as per the staff. As a remedy, they could only turn on the hot water. It was 50 degrees, they said. Needless to say, it was really hot. Lol.
Room is clean, quiet and spacious. The light fixture are all nice and makes the room cozier. Staffs are all polite, friendly and accomodating. Location accessible to nearby diners
Stayed in May 2022
Reviewed: 15 May 2022
Fromnetherlands
NetherlandsBathroom smelled really bad. So I had tap and shower first running for 15 min to get rotten sewer smell out of it.
Great location, great airport pickup, friendly staff. Will stay here again
Stayed in May 2022
Reviewed: 14 May 2022
Hilda
GermanyWhere do I begin? I had to book this property last-minute, after my AirBnB cancelled on me also on the same day of arrival. The free shuttle they advertised came one hour late and only after I called at least 5 times once I arrived (and they picked-up the phone only twice). I arrived late to work remotely because of this. It did not get much better after that, as the restaurant food was WAY overpriced (much more expensive than in the USA or Europe, no less), and so were the snacks offered (if you get hungry, just walk across the street to Robinson's or SM and get something to eat there). The internet kept going down, at some point, 3 times within the same 2 hours (lost much more time of work because of this, and it was just a mess). I stayed here for 3 nights and NOT ONCE was the room cleaned or tidied up. The shower had low water pressure, and the bathroom also had a couple of very tiny cockroaches that came out at night. Will not be staying here again.
Well-located, close to malls, businesses and restaurants. Just about 15-20 minutes to the airport by taxi, maximum. Room was huge and had a safe for valuables.
Stayed in April 2022
Reviewed: 14 May 2022
Marcelo
QatarIike the most.
I like the place, the staffs are very accommodating. Except the old security guard was erratiting asking about the visitors that I have which is my partner..and sleeping while on in his duty..
Stayed in April 2022
Reviewed: 12 May 2022
Alfredo
Germanyshuttle
Stayed in May 2022
Reviewed: 11 May 2022
Garymot
United KingdomHuge brick wall as a view from my room ....but I'm guessing its to deflect noise from planes landing/taking off from the nearby airport
Bed was comfortable
Stayed in May 2022
Reviewed: 10 May 2022
Betsy
IrelandDisappointed there is no towel and tissue I arrive @ the hotel @ 5pm until I rang myself for towel and tissue not good enough...
Location and food are good.
Stayed in May 2022
Reviewed: 7 May 2022
Ep
United Arab EmiratesI’ve booked this place as our flight is landing at midnight and the one-way airport transfer is a really nice treat. I messaged them through booking.com to book the transfer and it was confirmed. However, the driver was nowhere in sight upon our arrival and didn’t pick up our numerous calls. Ended up getting a cab to reach the place.
Proximity to the airport, room size and free water
Stayed in May 2022
Reviewed: 7 May 2022
Claus
Denmarkbathroom wasn’t that clean and shower not good. wifi was below average.
Nice location near the airport. close to a lot of food options and a big outlet complex. rooms are pretty big with a good ac.
Stayed in April 2022
Reviewed: 7 May 2022
Frédéric
FranceBathroom, especially the shower, lack of towels A little noisy
Close to the airport Free shuttle every hour, even at 5am! Beds are comfortable
Stayed in May 2022
Reviewed: 6 May 2022
Chrizl
United Arab EmiratesThe other room is very noisy every midnight I was calling the F.O but no action. But it's fine I do understand.
The staff are very friendly specially the housekeeping are very attentive good job.
Stayed in May 2022
Reviewed: 6 May 2022
Delia
Irelandvery noisy.
near airport,bed is compy.
Stayed in April 2022
Reviewed: 4 May 2022
Joseph
United Arab EmiratesShould have labeled the hot/cold positions on the shower and faucets. Had to take time to experiment to figure it out.
A fine value for the money. Appreciated the shuttle service to the airport.
Stayed in April 2022
Reviewed: 2 May 2022
Michaela
PhilippinesOnly stayed for 1 night. Room is clean but the AC in family room is not good. They have to put an electric fan to our room. Breakfast buffet is good for the price and staff is really nice. So overall. Its okay for the price.
Stayed in May 2022
Reviewed: 2 May 2022
André
Portugalthe wifi was not working in our room and couldnt be fixed during our 1 night stay
Rooms are good and confortable, staff was friendly and the price was good for the quality we found
Stayed in April 2022
Reviewed: 1 May 2022
Mary
PhilippinesFree-airport pick up is just an advertisement. They are responsive only at the beginning.
Comfortable stay
Stayed in April 2022
Reviewed: 29 April 2022
Anjeanette
United Arab EmiratesVery basic. You get what you pay for. Not much amenities, bathroom is a bit run down, spa is not operational, breakfast was terrible
Good for 1 night stay - they offer free shuttle to the airport (10 min away)
Stayed in April 2022
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