Nothing.. everything exceeds my expectation.

- Staff are nice and accomodating.. all of them that wear a smile on their face and let you feel you are welcome. - Room is clean and neat. Bed will let you have a restfull and comfy sleep. Hot and cold shower, aircon is good. - Location is within a walk away from thw beach and restos. - Value for money, as you can rate it as a 3star hotel. -

Stayed in May 2022

We booked a room with a “large double bed” and it was barely a single bed, so small. They told us it’s because Filipino people are smaller so a large double is small? The manager also confirmed with us that the “large double bed” was in fact the smallest Filipino queen size. Then when we flushed the toilet the bowl filled up and stayed full it wouldn’t drain. We contacted booking.com who arranged a room upgrade for us to the “king room” which smelled unbelievable musty, felt like sleeping inside a fart. The shower was very temperamental. You’d be about to rinse your shampoo and the water would stop for 5-10 minutes. The staff are largely unhelpful when you ask a question, I think mostly trainees but don’t seem to be getting trained just sit on their phones in reception. Plumbing issues were blamed on the typhoon and made out as if it’s the same everywhere but friends in other hotels and hostels had no such issues. We decided to spend a morning relaxing in our room after canyoneering the day before and one of the members of staff just walked in the room while my husband was naked and I was in bed and asked why we were in there as they needed to prepare the room for a new guest that was checking in today when we were still booked for another 2 nights! They barely apologised for barging in. The hotels website says it has a terrace but it looks like a building site, unsafe and unfit for purpose. You’re also not allowed to wear shoes in the hotel. Advertises free Wifi but no wifi in your room, only in the very small reception area with a concrete bench. Avoid this hotel at all costs. Worst hotel we have stayed in in the entire Philippines and also one of the most expensive!

location was ok

Stayed in May 2022

very well maintained, very clean and just 10 steps from the beach and main area with cafes, bars, diving sites and sardine run

Stayed in May 2022

When we arrive, the only person in the hotel is a Job Trainee, they asked us to wait for the manager before they can process our check-in. The person in the front desk can not properly address our concerns. Even if we booked a family room, they only provided one key card. There is no water in the bathroom. Even if we want to use the toilet or take a bath after our long journey, we still need them to operate something before the water will be available. The TV is not working. They promised to fix it on our first day but they haven't done that even on our last day. On our 2nd day, there was no electricity in the whole moalboal but they did not bother to inform us and did not operate their generators even if they have guests in the hotel. Because of the poor service, we decided to checkout earlier than planned and refund our payment for the last night but they refused to give us a refund. In the end, we still transferred to a different hotel instead of ruining our trip by staying and let them keep our money.

The room is clean and the hotel is close to the beach as stated.

Stayed in April 2022

Close proximity to restaurants, very clean, modern hotel. Very nice staff

Stayed in October 2023

nothing really

relaxed in great location

Stayed in April 2023

nothing

perfect location clean rooms and big enough good bathroom and hot water

Stayed in September 2022

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Stayed in February 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in December 2024