They tried to give me a worse room than I booked. Then refused to do my laundry. At almost midnight the air conditioner broke forcing me to move to my third room in one day.

The food

Stayed in July 2024

Great breakfast good value for money.

Stayed in June 2024

Parking area is far

All the Staffs are excellent

Stayed in May 2024

Nothing.

The hotel is amazing! Rated as 4 star hotel, its located near to Roxas Night market and malls. Definitely a place to stay when you are in Davao!

Stayed in May 2024

The staff was always great and the restaurant was convenient

Stayed in March 2024

Some facilities not working, jacuzzi is under maintenance. The receptionist does not tell about it.

Stayed in February 2024

This is NOT a 4 star hotel by a long shot. Not sure it would be a 3 star either... Don't get fooled by the pictures on their website they don't depict the actual condition of the hotel. Very noisy through the wall A/C. Window looking at a wall with no sunlight. Hotel is also pretty noisy inside. Service is OK and the food at the restaurant is pretty bad. Hotel also has weird rules, they are requesting to post a 1000 pesos deposit in cash only. If you want 2 keys it an extra 500 pesos deposit... So considering the price it is not a good value.

Well located in the center of town.

Stayed in February 2024

The aircon units had trouble cooling the executive suite we stayed in.

The rooms were quite nice, and the hotel was well placed close to a mall. The cafe had excellent food and drink, and we enjoyed a New years dinner there, to much satisfaction. We will definitely consider The Pinnacle again the next time we go back to Davao.

Stayed in January 2024

lady security in the afternoon wasnt that helpful. not accomodating when asked how to get to the parking area. didnt offer any help or courtesy. parking area is behind the hotel and doesnt have an access door/lift and you need to walk all the way back to the entrance/reception from the outside. facility is dated. not well maintained. i stayed in other hotels which is more older but they have kept it in good condition and was able to make renovations. my bed sheets seem to be itchy specifically the bottom sheets. so needed to use the duvet/blanket to cover it. can hear someone sneeze from the other room so not sound proof found small cockroach in the toilet and dresser.

location is good. near the mall and somehow not as expensive as other hotels. check in was quick and receptionist was very good and accomodating. lift/elevator was also quick. didnt need to wait. beds are big and room is good size. tv has cable channels and wifi is good. washroom has a bidet and hot and cold shower.

Stayed in January 2024

The restaurant has an excellent selection to choose from. I especially enjoyed the cordon blue. All the staff are friendly and helpful. Would recommend to anyone!!

Stayed in January 2024

Rooms need major upgrades, for example, shower curtain attached with zip ties. Most UNCOMFORTABLE bed EVER…woke up with tremendous back aches. The place is due for a major reno. Breakfast wasn’t great. I’m using American/European standards, by the way, to be fair.

Good location and nice looking building on the outside.

Stayed in December 2023

None

Big clean lobby, hallways, rooms Nice restaurant

Stayed in December 2023

Booked room not available Elevators not working Check in dreadful. Poor communication and language skills

Location

Stayed in December 2023

none

good service

Stayed in October 2023

I was happy

The staff so helpful /polite /happy and very professional Location able to travel to meetings easily Clean Breakfast excellent

Stayed in November 2023

It was nice and clean

It’s convenient to everything.

Stayed in November 2023

Room should be renovated. No view. Aircom is so old, make noise like a truck all night

The staff is realy very nice Location is good

Stayed in October 2023

NOTE: You cannot bring alcohol inside your hotel room.

The hotel is in the city center, which is very convenient for us. The room is huge for its affordable price. The staff was very friendly and accommodating which is a big plus! All in all I had a wonderful stay.

Stayed in September 2023

Everything went bad because of the rude staff at reception. Unfortunately not many hotels in Davao

The day I left

Stayed in October 2023

The staff

Stayed in September 2023

So far none.

Easy access to everything.

Stayed in September 2023

Nothing

The buffet breakfast at the hotel is amazing, the facilities are new, the pool and jacuzzi are great.

Stayed in September 2023

The toilet door is very dusty and looks like it wasn’t cleaned for a long time.

The location.

Stayed in August 2023

When the server in their cafe serves wrong food in our room.

Clean, convenient for it's location and the room was spacious

Stayed in August 2023

Location

Stayed in August 2023