Unfortunately there was a 2 day music festival across the road from the hotel this was noisy with to many people in the general area detracting for our stay

The rooms where comfortable

Stayed in March 2025

No iron in the room no face towels and extra towel you always have to go thru the front desk to request

Charges too much at the Dry cleaning when they are very Unprofessional dry cleaners

Stayed in February 2025

The food at The Nest - not enough better options.

Location excellent. Restaurant venue always impressive - beautiful space to have a special meal. The Nest Restaurant- food is good - could have offered more and better options. The restaurant staff very friendly and helpful.

Stayed in January 2025

Upon booking I opted for 2 beds instead of 1 queen bed. But when I had checked-in I was given a the opposite. The second thing was, I needed to request for a room make-up. I supposed it should be done on a daily basis. Meanwhile, I have to acknowledge the lady who did the room. She was very efficient and accommodating to my request. I was very happy and satisfied with her service. I guess her name was Jane.

The staff were excellent, from the door man up to the people who were serving our breakfast.

Stayed in January 2025

this is the only hotel I stayed at where the wifi didnt work in the room

Location, Location, Location. And the rooftop restaurant for breakfast was amazing. Really felt the vacation vibe during breakfast from the rooftop.

Stayed in December 2024

Queing for food for breakfast, al fresco dining area not available due to rainy weather, housekeeping staffs who failed to attend to our request to change untidy bedsheet despite two consecutive calls

Food, reception, guard, the nest staffs

Stayed in December 2024

Smell at the hallway due to drainage problem

The Nest, The Sanctuary and rooms are clean. Chef John Lee is commendable.

Stayed in December 2024

We just waited a little bit longer for our food but the staff on that day who served in our table took his effort to update us with the status of our order.

Location and dining experience at The Nest

Stayed in December 2024

Very nice staff

Stayed in December 2024

Parking was not easy to find. The elevators are hard to come by.

Near shopping and restaurants (but you would need a car or taxi).

Stayed in October 2024

There’s nothing I don’t like about this hotel.

Nicest hotel that I ever stayed.

Stayed in October 2024

Check in/out very slow. There was a line of people and all 3 staff stopped to address 1 issue. It’s lost the super welcoming staff and not even a record we stayed here for over a year previously.

Well located. Room was clean and light. Staff friendly but not overly welcoming. Great view on 31st floor

Stayed in October 2024

There was nothing we disliked

Breakfast was excellent

Stayed in October 2024

There is nothing that we did not like.

The hotel staff are exceptionally accommodating, very welcoming and helpful. The room that we were in is spacious and comfortable. We like the minimalist but elegant design of the room. And the room spray smells really nice. Rooftop restaurant has the best view at night.

Stayed in October 2024

THE POOL WAS CLOSE THROUGHOUT MY 10 DAYS I WAS THERE WHICH TO ME WAS VERY DISAPPONINTING AND I WAS NEVER TOLD BEFORE HAND THE ONE OTHER THING I HAD GUESTS COME TO DINNER WITH ME ON A SATURDAY NIGHT WE WENT UP TO THE RESTAURANT ONLY TO BE TOLD RESERVATIONS ONLY ON A SATURDAY WHICH AGAIN I WAS NEVER TOLD THIS

THE ROOM I STAY IN WAS ON THE 20TH FLOOR WITH A GREAT VIEW FROM MY WINDOW THE BREAKFAST WAS PLENTIFUL BUT A LITTLE BIT PRICEY AND AGAIN THE DINNER WAS LOVELY AND A GOOD CHOICE ON THE MENU

Stayed in September 2024

During checkin foreign currency exchange is not possible for payment, booked via [link removed]by credit card but the receptionist requires to settle the account first.. slow process in reception. Room is okay but water in the shower is rusty and requires at least few minutes of draining, towel are bit old, no enough toilet tissue in bathroom. Swimming pool is not available.

During checkin foreign currency exchange is not possible for payment, booked via [link removed]by credit card but the receptionist requires to settle the account first.. slow process in reception. Room is okay but water in the shower is rusty and requires at least few minutes of draining, towel are bit old, no enough toilet tissue in bathroom. Swimming pool is not available.

Stayed in September 2024

The buffet breakfast had a lot of options. The room is spacious and very clean.

Stayed in August 2024

Parking

Accessible to malls, restaurants and markets

Stayed in August 2024

The cleanliness of the room and the quality of amenities.

The location. Vivere is right close to Festival Mall Alabang, in addition to other core places in the area.

Stayed in July 2024

Gym is too small with limited space and equipment given the size of the resort and the number of guests it can accommodate. Perhaps management might want to consider expanding the fitness centre.

Excellent customer service. I was given a free upgrade from a de luxe room to a one bedroom suite. The bed is comfortable, the room is decent in size, and it is bright because of the windows. The room is clean and so were the beddings. Housekeeping staff do an excellent job of maintaining cleanliness. Reception staff were very courteous, polite, and respectful. The nest dining has an amazing ambience.

Stayed in July 2024

Spacious rooms and comfortable beds. Nice overlooking view from rooftop restaurant.

Stayed in July 2024

AMBIENCE IS NICE

Stayed in June 2024

PWD discount should be applied even if booking was made onther than hotel flatform

Superb breakfast selection Location is easy to find

Stayed in June 2024

Our Filipino CEO had an incident wherein he noticed he wasn't been greeted by the bell boy or guards whenever he walked through the main doors, be it when he went there at night, or in the next morning to pick the Korean team up; yet whenever he escorted the Korean CEO to the company car, they were greeted altogether by the door staff. It didn't bother him until it was on the day of check-out when he lost his nerve because the security guard or bell boy's body language was blocking the entrance when he was about to go back inside after talking on his cellphone outside on the street in front of the main doors. The guard asked him in Filipino (loosely translated) as to where (or what business) does he have in the building, and the Filipino CEO responded saying that he was the one who booked the hotel, that he was just inside the lobby a few minutes ago, and he's been going in and out of the lobby for the last five consecutive mornings. He felt discriminated, and issued a complaint at the Front Desk. The head of Security and the Front Desk manager both thoroughly apologized to the Filipino CEO and made a promise that all of their security team will undergo a two-day training to improve their service. Though understandably it is protocol to ask questions as a security personnel, it is ridiculous when the person was just inside the lobby a few moments earlier, even sitting and eating at the couch with his 711 snacks, and that he's been there every morning for the past five days. Another pet peeve is the toilet at the lobby --- there is only one shared toilet for the men and women, yet there is no sign indicating where the next available toilet is. The Filipino CEO noticed there were women lining outside the bathroom while someone was using it, and it wasn't pretty.

We booked 3 rooms, one Deluxe, and two Bedroom Suites, of which the Filipino team were able to visit the one Bedroom Suite of the Korean CEO. As per the translator, he said the CEO liked the size of the bedroom --- it was big, and it really felt like a proper suite. The little living room area inside the main bedroom provided a sense of privacy to talk about business when we had meetings there, even if the bed was right behind us. The fridge, kitchenette, and dining area was separate (we felt it was more comfortable to be in the living area to have a meeting), the TV LED was Samsung, and the CEO said the bed was comfortable. The room had a beautiful view overlooking Festival Mall and the Alabang area, and the Korean team felt that the walking distance and location of the hotel was worth it. The security feature of the hotel floors is oddly secure --- there are nets in between several floors (the building is open in the center) and one cannot go inside the hallway of the bedrooms from the elevator without the key card of the hotel room. The parking slot outside the hotel was nice, it had ample parking space, and it is something that the other hotels in the area do not have. The hotel is also very accessible to Festival Mall and other shopping areas, and there is no traffic or noise. Overall the Korean team loved having breakfast at the Nest because it overlooks the Laguna de Bay and Filinvest City.

Stayed in June 2024