The villas were shared. We had another family next to us and we heard everything. Kids crying, kids running around, conversations, when they used the bathroom… I woke up with bites around my legs, the dishes in our kitchen were used and not cleaned.

The experience of a rural and Jibarito lifestyle. The cafeteria food was awesome and the service of the waiters. The Pool was amazing. The parrots made our day.

Stayed in April 2025

Never could use wifi even though I follow the instructions given to me in the reception. Also Friday night (I stayed all weekend), the music at the bar was to loud. The karaoke concert ended at 11pm.

Stayed in March 2025

Too noisy, could not sleep at night because the music at the bar was very loud and you could hear it as if it was inside your room. After the bar closed, guests stayed until late talking and laughing out loud at the lobby and they could also be heard as if they were inside your room.

Excellent food and service at the restaurants; beautiful and well kept surroundings. Staff was extremely nice and courteous.

Stayed in January 2025

Cleaningness in our cabin could have been better: ceiling lamp had webs, old carpets, stained tub, and floor corners could get a deeper cleaning. The coffee pot was dirty. Stained sheets. Perhaps new beds. A bit more “cariño” would have enhanced my experience. Why not another serving of coffee for the second day of stay? I just want La Hacienda to do better and show how proud we are of our island and offerings.

Breakfast was superb!! Very good, excellent service. Great location with mountains. Easy to get there with GPS. Beautiful landscape. Quiet and peaceful.

Stayed in November 2024

Rooms are outdated. They are in need of some work. Pool could use a heater. You can hear absolutely everything from your room.

Staff were great. Good service. Food also was very good.

Stayed in November 2024

Didn't like? Are you serious?....The question should be What else did you like??

The environment is excellent, clean air. I'm a patient of respiratory problems, and the air up in those mountains was perfect. Not to mention the coffee hacienda around the vicinity and nearest town. Recommend. The cafe Restaurant own by Diana and Co. Marvelous.

Stayed in June 2024

They used to offer tours of the farm and rides to the waterfalls. Regretfully, they no longer have a working farm nor the rides to the waterfall.

We loved it! The villa represents the wooden homes that we still can find in mountainous areas of the island. The Jibarito's villas include all the comforts of modern living. Their restaurant offers great delicious food. Their coffee is outstanding! Definitely going back soon.

Stayed in May 2024

bugs , some dirty areas in hotel room , spider webs

this property is so beautiful , not the hotels fail but lots of bugs made is uncomfy to sleep, woke up with mosquito bites all over. everything else to the pool was amazing. the cafe and drinks are made with love.

Stayed in May 2024

Went for school reunion. Love the facilities and service. The food is great, but prepare to wait, but worth it. Great service, love the coconut mimosas!!

Stayed in December 2023

No pool towels. Bed was uncomfortable with a plastic mattress cover and sheets that did not fit well or stay in place.

I like the area. It was clean and well kept. Restaurants served great coffee and food. Rustic rooms.

Stayed in October 2023

We di not find anything wrong with the property

The accuracy of the description of facilities and services. The quietness of the place and amenities in the villas

Stayed in August 2023

The safe environment

Stayed in August 2023

The área of the other Restaurant Need a salon because When rain we cant Stay there to eat.

The First day saturday we wait more than an hour for the breakfastthe second day was excellent the service .the food was good in the two places we went

Stayed in July 2023

The actual reception staff could have been more visible.

The staff at the cafe was amazing. They were super friendly and helpful.

Stayed in June 2023

The travel to it was a bit confusing. It will be nice to have maybe signs along the way to help with location.

Love the villas. A while new experience. Definitely a family bonding.

Stayed in April 2023

Nothing I could think about

Excellent

Stayed in April 2023

The next door ppl were noisy after midnight. Walls are thin.

Privacy

Stayed in March 2023

mosquitoes in the villas. staff doesnt know english which is surprising being it is one of the popular resorts in the area.

property location is nice, quite place and villas are secluded from the main resort.

Stayed in December 2022

beautiful, on the top of the mountain, with lot of natural spaces, and views. We had a great time.

Stayed in October 2022

pool area wasn’t as clean. area looked a bit abandoned

peacefulness

Stayed in September 2022

love it all

love it here 5 year straight I’ve been here

Stayed in August 2022

Restaurant and Coffee Shop closed, note indoor pool

around

Stayed in July 2022

No restaurant in the Hacienda.

Very quiet place perfect for families to enjoy nature.

Stayed in June 2022

it’s perfectly beautiful to enjoy the nature. the kitchen it’s very helpful.

Stayed in June 2022