My only quirk was we felt the breakfast was very basic and not well attended. Range was limited and didn’t fully compliment the high standards of the room

The rooms were brilliant and modern for our stay. We loved the interactions with the staff and a massive shout out to Hugo at the bar who gave great insight to the city and general life.

Stayed in March 2025

Nothing

Location : perfect - just go down the road to reach the heart of the city ( 20- 30 min , depending on your pace ). Also, it feels safe , it's bright around. Cafe , restaurants nearby. All of the fancy fashion shops 5 - 10 min walk from the hotel.Metro practically at the doorsteps. Staff: very polite and helpful Cleanliness: rooms are very clean, daily cleaning service provided , fresh towels etc. They even folder my daughter's pyjamas 🥹 Tea/coffee/water replaced every day Breakfast: good selection, all that you need for breakfast Taxi service to the airport provided. Beautiful view from the rooftop I'm definitely gonna stay again.

Stayed in March 2025

Walking up the hill to the hotel was tough.

Stayed in March 2025

Excellent location and the room has a good size and a wonderful isolation (I couldn't listen nothing from the other rooms). The shower is excellent also.

Stayed in March 2025

The location is up a fairly steep hill.

The decor was fun. We liked the music/sound room on the lower level. Breakfast was ample with a good variety of foods.

Stayed in March 2025

CBD city center, great breakfast and superkind staff. Amazing views from my cozy large room! Thanks!

Stayed in March 2025

Had 0 complaints.

Food, staff, prices, location. All very good. Shower was top notch

Stayed in March 2025

Nothing, all good.

Location is excellent at city CBD. Spacious rooms, new refurbished building and amazing staff who upgrade me as i am regular user, much appreciated. See you soon, A

Stayed in February 2025

Pool was closed for renovations when we were there

Great location, friendly staff!

Stayed in March 2025

Location, size and cleanliness of the rooms.

Stayed in February 2025

The place is clean, beautiful and the staff is beyond kind and helpful! I don’t want to leave.

Stayed in February 2025

Awesome Location and very Clean, Highly recommended 🇿🇦

Stayed in February 2025

Staff is very friendly and helpful!! They helped me with my broked suitcase and breakfast issue !!! Rooms are very comfortable!! The location is perfect!! And the breakfast excellent!!!

Stayed in February 2025

It would be great if the swimming pool was with hot water.

Atmosphere inside the room

Stayed in January 2025

Absolutely nothing. The staff were almost extraordinarily polite and courteous!

Outstanding staff. Terrific location with easy access to main shopping areas and transportation as well as a variety of dining options. Good sized rooms with decent amenities. Great views. Funky decor that was tastefully done.

Stayed in January 2025

Staff really friendly and welcoming, very satisfying hotel

Stayed in January 2025

Clean, modern and reasonably priced.

Location and the staff where amazing and very kind. I would recommend this facto anyone

Stayed in January 2025

Friendly staff! Erika was very helpful and helped us book a last minute Fado show. it's 3 min walk to the metro and 25 - 30 mins walk to the main attractions. The music themed throughout the property is very cool and it was fun walking onto the red carpet with the music going on every time. Room was a bit small but clean and comfortable for the two of us.

Stayed in January 2025

Have no bath

Yearly check-in was available

Stayed in January 2025

need to ask for pair of indoor slipper. ( I though it is provided without asking)

1) location - easy access to most attraction- within walking distance. 2) very helpful staffs all round. 3) kettle for making Tea and coffee, (Tea and coffee provided)

Stayed in January 2025

Great breakfast! Central location made it very easy to get around to see the sites of the city.

Stayed in January 2025

Bed was a bit too hard for my liking I didn't feel my body sink into the mattress. The TV did not have access to Netflix or movies but there were plenty of channels (a few in English). No proper view as such looking over service areas and other buildings.

Excellent hotel with a great vibe of music theme. Everything was a high standard. Staff were all very friendly chatty and helpful. I ordered room service. Delivered well within the time. Arrived hot and packaged well in a cardboard box with condiments cutlery and napkins. Not possible to order drinks tho had to get at the bar downstairs Room was huge well organized everything you need fantastic shower and spotless. Flat screen TV on wall opp bed smeg fridge (quiet) and kettle tea tray well stocked. Loved the electronic controls throughout room and the music Spotify link up. Gorgeous rooftop pool with lights and seating area. Fantastic views of the city and winter wonderland in the park

Stayed in December 2024

This was a very specific experience, but for New Year’s Eve on the rooftop, the music wasn’t working consistently, which was surprising for the HD Fenix MUSIC hotel.

The front desk staff deserve specific recognition. They were so kind, friendly, and so helpful. I felt like I was staying with friends, and was greeted every time I came back as such. The bed was very comfortable, and the automatic blinds made it very easy to sleep blocking out all of the light. Location was right by a metro but also close “enough” to walk into the main part of town if you had the energy.

Stayed in January 2025

One of my best hotel I've been so far. Great location, on walking distance from city centre. Hotel very unique and artistic designed, special. Staff very helpful and friendly amazing. Rooms very clean, great lighting, you can change in different colours. Breakfast is very rich and loats for choosing.. Beautiful swimming pool on roof top where we had mini party on New Year Eve, with great atmosphere and amazing city view with fireworks 🎆 Very reasonable price. My big reccomendation and definitely we will come back again for sure.

Stayed in January 2025