Swimming pool was too cold water , some electrical machines didn't work

Stayed in April 2025

Soap dish in shower was rusty Shower cubical glass should have been cleaned a lot better Our room was not ready for us in spite of a very late check in we had to request towels, robes and bathroom stuff and it took its time to arrive. Service is slow but you eventually get what you needed The male jacuzzi was not in service Female sauna not in service Black stain in toilet bowl No massage therapists in the fitness centre

Good location, friendly and helpful staff, good Food, good house keeping service, room size, sauna The two male receptionists gave excellent service I would definitely return but l would have to check the bathroom before settling for a room Great fitness centre

Stayed in February 2025

very lovely staff friendly too always ready to assist

Stayed in March 2025

Location

Stayed in December 2024

No

Big and clean

Stayed in February 2025

Paid extra for the executive suite as had hot tub, the only room that had one according to description. No hot tub in room but still advertised on website. Nice hotel but paid extra for something that wasn’t there

All good, friendly staff

Stayed in February 2025

The pictures on the website are very outdated and not an accurate description of the rooms and facilities.

The hotel was very central - the location was good and close to major attractions.

Stayed in February 2025

Although this hotel is very clean, the breakfast options are amazing, and the rooms are spacious, keep in mind that it is an older hotel, so it is not very modern. So if you are looking for a more upscale, modern hotel, this is not for you. However this is the perfect place for people who are just seeking for a bed, good breakfast and central location to do your daily sightseeing and going on adventures.

We were greeted and helped by very friendly staff, from checking in, having morning breakfast until our departure. The hotel room was quite spacious and we were always given extra coffee, tea and water upon requesting. It truly is worth the money.

Stayed in February 2025

The shower cubicle walls and floor could use more cleaning.

The housekeeping staff were very helpful, attended to our needs very quickly. Hotel location is accessible from airport via Red train line, Al Jadeda station is 2 mins walk away from the hotel. Room is spacious and clean. The tv was not working and the maintenance guy replaced it and made sure to fix it on the same evening. Bed was firm and comfortable.

Stayed in January 2025

Some furniture should be renewed or replaced.

Stayed in December 2024

The hotel is a little bit old fashioned, and the rooms aren't well sound-proofed, so you can hear a lot of noise coming from the hallway

The location is ideal, it's very close to a metro station making it easy to get to the airport and the city centre. The breakfast was good and the staff were very nice.

Stayed in January 2025

Food can be better and more dishes should be included in the Breakfast and also should change menu , someone staying for more than one day will definitely find it boring and monotonous.

Location and reasonable prices

Stayed in January 2025

The room we got was dirty, walls and windows included. The parking is unpaved. It is really hard for me to understand how they are not able to keep their rooms clean, as the building is new and the rooms are more than fine otherwise.

This is a nice building, rooms are decent in size and the metro is close by. Found free parking on the spot. Front desk staff was very friendly and effective.

Stayed in December 2024

Great location, friendly staff, overall great value.

Stayed in January 2025

I reached the hotel at late time around 2 am. And there was an Indian guy he was the worest, he just wants the money, careless. Rude, and very slow. I was waiting more than an hour to get my key room.

There was a receptionist called ahmad at the second reservation and was helpful and kind. Otherwise I didn’t try any of the facilities at the hotel.

Stayed in November 2024

The breakfast options were a little limited but nonetheless sufficient

The staff were exceptionally good. They went over and beyond. I would especially like to recognise Ira,Iqbal & Suluchana at front office for being so accommodating and professional

Stayed in December 2024

They don't have spa or massage

breakfast buffet had many options

Stayed in December 2024

Very good location, spacious room and comfortable bed.

Stayed in December 2024

Nothing

Thank you for everything you do. I would also like to add that the hotel's bus service to transport guests from the airport to the hotel is a wonderful thing. I repeat my thanks.

Stayed in November 2024

Location near to Metro Station

Stayed in December 2024

I extended my stay. Already made comments on my other stay.

Stayed in September 2024

No enough light in the room, bathroom was not serviced in a long time, no doormat service, had to take all my bags myself to the room.

The room was big and has a lot of space

Stayed in November 2024

Absence necessary items in the bathroom (toothbrush/paste), lack of towels. Absence of drinkable water in the room.

I liked the cleanliness, and the nice staff

Stayed in November 2024

The key cards do not work well

It’s a beautiful place with little touch of ancient design. I like it.

Stayed in November 2024