PO Box No:23373 West Bay, Diplomatic Area, Doha, Qatar
#78 of 203 hotels in Doha
Guests' ChoiceBased on 3360 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.8
Staff
8.9
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 19 January 2025
David
United KingdomThe pool was satisfactory, but the changing rooms were disappointing—cold, cramped, and with no hot water in the shower. Our room was functional but dated, with clear signs of neglect; for instance, the sliding door to the toilet was missing. Worse still, we were disturbed by loud voices most nights, and on the seventh night, the noise was particularly prolonged. Upon complaining, we discovered that the adjacent room was allocated to the hotel cleaning crew, who were the source of the disruptions. Although we were offered another room and accepted, the air conditioning fan in this room was so noisy that sleeping became impossible. At 1 a.m., in sheer frustration, we packed our bags and left six days earlier than planned.
We were initially impressed with the breakfast and enjoyed the London Bar, which offered excellent food and drinks.
Stayed in January 2025
Reviewed: 12 January 2025
Mai
Saudi ArabiaThe room wasn’t so clean good Even after the cleaning from the hotel the towel i have to ask to bring it and it took long time the service was slow
The room is big And location also good the staff in reception theres man i forget his name i think he is Moroccan or Tunisian very helpful and friendly
Stayed in January 2025
Reviewed: 10 January 2025
Sultan
United Arab EmiratesDelay in receiving the room , old furniture and location .
Room size
Stayed in January 2025
Reviewed: 8 January 2025
Mortada
Saudi ArabiaThere is a bad smell in the bed and the pillow as if it had never been washed before. Also, there are no multiple options for breakfast, which is repeated every day.
Near from ever where
Stayed in January 2025
Reviewed: 8 January 2025
Jean-luc
FranceBreakfast no space to busy can't even access the buffet
The room
Stayed in January 2025
Reviewed: 7 January 2025
Mohamed
BahrainVery poor housekeeping and room service.
Stayed in December 2024
Reviewed: 6 January 2025
Mohammad
Saudi ArabiaThey checked us very late without any apology, and their reasoning was we expect you to be a family, so we didn't prepare two rooms with twin beds. This was very annoying, especially after a long trip.
Everything was fine, not the best but not the worst
Stayed in January 2025
Reviewed: 6 January 2025
Nouria
South AfricaWe had to constantly ask for towels and when calling reception they would just forget to assist.
The convenience of it being central
Stayed in January 2025
Reviewed: 5 January 2025
Miryana
NetherlandsAs i mentioned the stuff was so rude, slamming the doors till early morning every few minutes. The room was shaking from the strong heavy door slamming. Even when asked (twice)to keep quiet they continued without any consideration.its a shame for this well known hotel to allow this noise all night long.very poor management. We Asked the reception to interfere but they didn’t care. If you don’t like sleeping at night…. this is your hotel but if u like to sleep good then find different hotel. P.S the window was not closing well, for bonus we had noise from the street too all night.I will not even mention the leaking bath and the cold room
Breakfast was good. Bed was very comfortable unfortunately you will not be able to enjoy it for sleeping,because the stuff is active all night cleaning ,washing ,fixing the floors, slamming the exit doors and laundry room doors every few minutes. You need really strong sleeping pills, ear plugs and good nerve system to handle this horrible noise all night, but the location and the name of the hotel was good. Thats all
Stayed in January 2025
Reviewed: 5 January 2025
Aneeza
South AfricaNo attention to detail. Effort of cleanliness not as anticipated.
Location
Stayed in January 2025
Reviewed: 5 January 2025
Iuliia
TurkeyI wish we have gathered the courage to tell that our room smelled of mold (bathroom sink and flooring) - each time your wash your hands it was smelling , and I think mold + absence of windows and balcony led to us getting sick because the only way to air the room was through air conditioning (and we got sick afterwards). Bed itself was good , but pillows were horrible. JFYI the crib is not suitable for toddlers - it is to small. The carpet ia not great - wear shoes in the room and flip flops in the bathroom (otherwise it is hello fungus). Windows were dirty so I couldn’t enjoy the skyscrapers. We had to call back and forth the front desk for requests like fresh towels or sleepers because the wait time was hours.
Breakfast - great options, everything was fresh Location - it was out first time in Doha and choosing diplomatic area was a good choice, next time as an experienced tourist we will be staying in a more touristy place, like Souq. The bathtub ( which I thought needed a good antibacterial scrub but looked clean) was a great end to a long tiring day of sightseeing. The curtains helped to get deep sleep
Stayed in January 2025
Reviewed: 4 January 2025
Samar
OmanThe cleaning service , my room was not cleaned in one of the days
The location is perfect and the staff where helpful
Stayed in January 2025
Reviewed: 4 January 2025
Humberto
United KingdomThe cleaning was extremely poor. To the point one night we came back our 11 pm to find the cleaning done just half way. Not soap, shampoo neither towels. We requested the towels and the stuff brought in dirty towels. Extremely unhealthy conditions.
The location and nothing else
Stayed in January 2025
Reviewed: 4 January 2025
Mohammad
United Arab EmiratesSee my previous review.
Nothing
Stayed in December 2024
Reviewed: 4 January 2025
Mohammad
United Arab EmiratesSee my previous review
Nothing
Stayed in January 2025
Reviewed: 4 January 2025
Mohammad
United Arab EmiratesThey were lying to me during all my stay. The new year eve was ruined because of them. We could not sleep the second night and till 2AM morning I was talking with them and complaining due to cleanness issues and dirty sheets and towels as well as the very bad Nespresso machine they provided when I requested the machine that should come with my booked suite and was missing. The cup was full of dirt even when I used the machine many times without the Capsule just to clean it. None of the two TVs in my suite were working and the bathroom spray was damaged and had a water leakage. The lady whom I don’t want to mention her name here promised that they will do things to make my ruined new year eve and entire stay unforgettable but this was never happened. They gave promises and comments that they did not respect or do. The night of my checking out at 3:47AM their housekeeping was cleaning the room next to my suite with a terrible noise so I woke up stunned and could not sleep. Imagine at 3AM cleaning making a loud noise that woke me up. Two of my night that I paid for need a compensation. I feel bad that I paid my money for such place.
Nothing
Stayed in January 2025
Reviewed: 1 January 2025
Oreoluwatoni
NigeriaThe bathroom has a pee smell they couldn’t fix even after cleaning
The room was really spacious and the location is good
Stayed in December 2024
Reviewed: 1 January 2025
Mohamed
United Arab EmiratesThe apartment was dirty. The amenities in the room was poor. I booked 2 Bedroom apartment and it was short of towels and slippers. There was no water bottles. In-room dining don’t answer the calls, I had to call several times until they answered.
The location is perfect
Stayed in December 2024
Reviewed: 1 January 2025
Hanan
United Arab EmiratesThe rooms were horrible. Dusty and dirty. My family and I started to sneeze the minute we walked in. The staff were rude and not helpful. We asked for water bottle , the receptionist told us they don’t provide water bottle and asked us to drink from the tap!!!! No slippers, no towels. We regretted staying their
The location
Stayed in December 2024
Reviewed: 30 December 2024
Jugurtha
QatarThe fact to have a door in my room communicating to another room
Staff, cleanliness
Stayed in December 2024
Reviewed: 30 December 2024
Khalid
QatarMy stay was terrible . The receptionist was rude, demanding my ID immediately, and when I said I’d provide it later, she threatened that security would enter my room. Bathrobes weren’t provided unless requested. The restaurant ignored calls and couldn’t handle a simple order of omelette with salad. The staff’s behavior was unprofessional and ruined the experience.
Stayed in December 2024
Reviewed: 26 December 2024
Mohamed
BahrainWorst housekeeping ever seen Room service is extremely slow and unresponsive
Location Mr. Anas the duty manager was helpful
Stayed in December 2024
Reviewed: 26 December 2024
Mohammad
United Arab EmiratesVery slow service, unpleasant customer service, booked for two nights and they didn’t clean my room, came back to a filthy room and my baby was crying waiting for them to get us water because they didn’t replace the water or even the towels
It only looks good, and clean
Stayed in December 2024
Reviewed: 26 December 2024
Mohammad
United Arab EmiratesVery slow service, not cooperative staff, Booked 2 nights, came back next day to find that they didn’t clean my room,
Good looking only
Stayed in December 2024
Reviewed: 21 December 2024
Scott
SwitzerlandThe breakfast wasn't such high quality compared to other hotels in the area in Doha
Nice, large bedroom. Very comfortable bed
Stayed in December 2024
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