In fact, this hotel does not belong to the five-star category, the hotel is very old and the furniture is not modern. We faced a problem when checking in, they did not prepare our rooms until after six in the evening, although I called them at one o'clock announcing my arrival at the specified time according to the reservation, and yet we did not enter until late after a long wait and a huge chaos at the reception. Some of the reception staff are unprofessional and do not know how to deal with guests. We stayed in room 308, and we could not stay in it for one night because of the unbearable bad smell. The room was changed the next day, and despite my request to the hotel not to rent it to anyone until the problem be resolved, the hotel continued to book it for other guests whom I saw the second day and they told me about the bad smell in the room. The parking is very narrow. You will be very disappointed if you stay in this hotel.

The location is close to all attractions sites.

Stayed in November 2024

Nothing

Very clean

Stayed in November 2024

Overall not worthy of the Wyndham name - everything was tired, pillows were lumpy, AC was tempermental, breakfast was barely edible.

Jacuzi

Stayed in November 2024

Nothing

Good location and best service

Stayed in November 2024

Old facility

Stayed in November 2024

1. Delayed check-in 2. Room was not clean, even after house keeping 3. Bed and pillows were not comfy 4. Towels were old and not clean, even after house keeping 5. Restaurant chairs, table and floor were not cleaned properly (had breakfast twice) 6. Old furniture 7. Tight vehicle parking

Stayed in November 2024

None so far

We were upgraded into Suite Room due to heavy and many luggages. Thank you so much to the General Manager, Mr. Ayoub. I appreciate all you kind assistance. And also to Mr. Rintu of the restaurant, superb service!

Stayed in November 2024

Water was leaking from the AC. No hot water in the shower. A lot of noise and slamming doors very noisy in the rooms. Very slow service.

Only the security guards are friendly

Stayed in November 2024

We once laid a formal complaint whereby we found our unprepared, but within a short space of time, all was well

The atmosphere was exceptionally good, from porters to all employees, they always showed a smile at us, making our stay one of the best

Stayed in November 2024

Very old and cupboard door was about to fall down

Page

Stayed in October 2024

Nothing

Stayed in November 2024

N/a

Perfect

Stayed in November 2024

Room was clean enough but we booked as 3 people in the room (2 adults and child) and everyday we had to call for another towel as 2 was only ever left. The toilet paper was also frequently left empty so we had to call several times for more. The staff were always quick to rectify this, but it was annoying having to call for the same thing daily.

The pool is quite small, although it was never crowded. Staff were friendly and quick to help. Location was very convenient and the rooms were quiet.

Stayed in November 2024

It is very old building

I didn’t like it at all

Stayed in November 2024

Looks like the hotel is quite old, but very clean.

Excellent staff. friendly hotel and rooms. Good breakfast

Stayed in October 2024

TV channels

Everything

Stayed in November 2024

The most dirty place I have ever seen in my life. The customer service is zero. I have never seen girls working in the front desk with gum in their mouth. Specially the Tunisian or Moroccan girl. The place smells like disgusting garbage.

The most dirty place I have ever seen in my life. The customer service is zero. I have never seen girls working in the front desk with gum in their mouth. Specially the Tunisian or Moroccan girl. The place smells like disgusting garbage.

Stayed in November 2024

The most dirty place I have ever seen in my life. The customer service is zero. I have never seen girls working in the front desk with gum in their mouth. Specially the Tunisian or Moroccan girl. The place smells like disgusting garbage.

The most dirty place I have ever seen in my life. The customer service is zero. I have never seen girls working in the front desk with gum in their mouth. Specially the Tunisian or Moroccan girl. The place smells like disgusting garbage.

Stayed in November 2024

Everything was extremely bad, starting from the valet , facilities, receptionist, room service, dirty and old rooms. They even bring for me dirty towels and no one was helping to solve any of these problems. I would never repeat this mistake again.

N/A, every thing was extremely bad

Stayed in August 2024

NA

Amazing staff and great location

Stayed in November 2024

It’s nice location and staff are friendly.

Stayed in November 2024

Great rooms

Great service by Mr nourmeen

Stayed in November 2024

1. Breakfast was not good, it was also cold 2. Shower pressure not great 3. Gym was in what felt like a dungeon 4. Worst of all, had to endure hearing very clearly the people in the room next to me having sex…not pleasant at all!

Bed was comfortable

Stayed in October 2024

Nothing

Everything was amazing and professionally Starting from the reception until the roomm service and parking qn all facilities

Stayed in October 2024

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