1. I booked for a 3 BR apartment and has been confirmed by the "hotel" and "booking.com". My credit card has been charged for 1 night. But suddenly, a hotel staff called me and told me that the 3 BR is unavailable. I didn't accept it and I raised a complain. A Duty Manager called me, he spoke continuously without stop and not listen to me. This type of manager is not good, unacceptable for me and I am very disappointed (especially in IHG Intercontinental reputation). You should warn and re-train this Manager. At the end, I arrived at the hotel, met another Duty Manager (Ali from Jordan), he spoke nicely and able to solve the issue. Thank you to Ali. This type of Manager should be maintained and appreciated in IHG. 2. Valet drivers drive the car like a racer in the parking lot and drive the car in the opposite way (even though there is a clear sign). I and my family always parked our car by ourselves and we feel unsafe to walk from our car to the hotel door. I already informed reception and one supervisor regarding this, but I am not sure if the information has been passed. The repeat the same habit in the next day. They should be emphasized to guest safety in the parking lot. Ensure to brief them. 3. The glass windows are not clean. Not good clear view, even though the outside view are good from the room. 4. Wifi signal cannot cover the bedrooms. The wifi is only good in the living room.

1. Nice location. Close distance to city center and beach. 2. Spacious room. Comfort. 3. Free parking and valet parking.

Stayed in January 2024

Yes

Stayed in December 2023

Key card stopped working

All

Stayed in December 2023

I had 3 bedrooms app. There are no keys in the room. The kids' area is not active.

Most of the things, breakfast, apartment size

Stayed in January 2024

No bidet in bathroom. Sharp edge at the pool floor. My daughter got deep cut on her foot. Poor maintenance

The rooms are spacious and clean. Surround by glass windows and good view. Free valet parking. Breakfast was good, variety of foods. Staffs are friendly.

Stayed in December 2023

The hotel staffs were amazing especially Ms. Priyanka and Ms. Elsa. The room was very clean and spacious for my family. The restaurant offered exceptional service and great food.

Stayed in December 2023

Receptionist cannot contact for any support, emergency, or queries. We try to call several times in different hour but no one response in phone call. Not applicable wifi on TV also screen mirror not working.

Affordable, clean and big room

Stayed in December 2023

there was noise from the party in above floors

Stayed in December 2023

The toilet should all have Water bidet, pillows and mattress need to be renovated as they are not confirmable

The location and hotel overall was good Breakfast has a variety and good taste

Stayed in December 2023

Breakfast options were not as good as expected. Breakfast managing team were not able to timely tackle guests for seating arrangements. This issue needs to be seriously taken care of, as it doesnt give good impression no matter how the staff are trying to show their best as guest don't expect and ready for such inconveniences and might get late for their planned duties or activities.

Location was good. Rooms and facilities were excellent.

Stayed in December 2023

just the sound after 12

everything was good just the sound of the nightclub after 12 it was very bad

Stayed in November 2023

the lightings it was a bit dark

the rooftop pool view

Stayed in November 2023

A part of the skyscraper is still unfinished. not super close to the underground station.

The superior room at 37th floor had an amazing view. The highest pool of Qatar at 46th floor was extraordinary

Stayed in December 2023

Nothing

Everything

Stayed in October 2023

Nothing

Thank you ali fouani

Stayed in October 2023

NOTHING

ALL , FACILITIES ROOM AND FOOD

Stayed in November 2023

Apologies but we did not take with breakfast

Stayed in November 2023

Nothing

Clean, friendly individuals

Stayed in November 2023

"My stay at Intercontinental Hotel was an exceptional experience in every way! From the friendly staff to the comfortable rooms and excellent service, I felt welcomed and at ease at every moment. I highly recommend this hotel to anyone looking for a luxurious and unforgettable experience."

Stayed in November 2023

Not a thing

Every thing is great

Stayed in November 2023

nothing

ALL IN ORDER

Stayed in October 2023

When i ask at the reception for a room with view ,lady helped me with no problem and she found me freat room . Restaurant was good ,staff good. Guy at the gym was a bit stiff.I played music from the phone and he told me to cut it off.It was not loud. Altogether is great hotel .

Stayed in October 2023

Little old water leak on the ceiling of the toilet. Not very sufficient.

Very comfortable and spacious room. Pricing was very reasonable. Excellent room service

Stayed in November 2023

Nothing. It ticked the boxes for me. No issues at all!

The friendly staff, the rooms we’re very nice and the mainly the toilets were very very good! Extremely comfortable!! Especially Assistant front manager Ali Fouani, extremely professional and honestly it’s such a pleasure to deal with.

Stayed in November 2023

Breakfast was amazing, the staff was excellent and shout out to Ms Mary Joy! Thank you for excellent service !

Stayed in November 2023