Exterior windows need to be cleaned, they're full of dust which minimizes the view.

Great view, great receptionists Especially Fatima, she's such a wonderful person.

Stayed in June 2022

breakfast was mediocre

clean, close to exhibition center, friendly and caring staff

Stayed in June 2022

Epsom bath salts in the bathroom, just a travel pack

Stunning views, amazing room, loved the shower and bed and windows. Great selection of restaurants, the Curry House had a great atmosphere, especially with football on. Great staff, especially Narjesh with the concierge.

Stayed in June 2022

Take away cups for coffee)) would be nice take coffee with u when u in hurry and drink it in ur car. It’s the only thing.

I did ask about nice view at reception and very nice professional receptionist lady with Arabic name (unfortunately I forgot her name 😞 mb smth like Zahra ) gave us amazing room with breathtaking view. What made our stay there unforgettable. Plus we have been a bit late for check out but nobody called us to hurry up what’s very appreciated.

Stayed in June 2022

The breakfast needs to be upgraded

Stayed in May 2022

Staff

Stayed in May 2022

Location

Stayed in May 2022

everything ok

Stayed in May 2022

exceptional

Stayed in May 2022

Room size comparatively very small

Good service and thank you for booking.com 25% discount

Stayed in April 2025

Cooking smell was in the apartment. It was so annoying. This issue to be fixed by the hotel as it is really bothering the guests.

The apartment size was big and good for families

Stayed in February 2025

We were staying in the 3 bedroom suite. - The furniture of the room is very old and utilized - The 12th floor colidor always smelling food cooking and at the morning the smell goes into the rooms. - The quality of housekeeping room cleaning is truly disappointing and does not match a 5 star chain level of service. - The walls of the room were dirty with liquid spill on them. My main and only channel for room reservations is Booking App and things are usually up to my expectations, however this booking was truly disappointing.

Location is acceptable

Stayed in February 2025

Room

Service

Stayed in February 2025

Has to wait for long to get a table for breakfast as place is quite small Breakfast was very poor not for a 5 star hotel, limited choices Furniture & Toilets are very old Looby is very humble

Staff was good

Stayed in February 2025

I had horrible experience i was outside and came to park my car and went to their club hide, but their security asked about my room to allow me park which is fine , I gave it to him and parked , but when I am back to take my car he asked again and asked to me wait and show my ID because he did not believe me that I am staying in the hotel , he had 100 ways to make sure I am guest but he chose to accuse me of lying !!! what a horrible experience

location is good , hotel overall is acceptable

Stayed in January 2025

I did check in with a four bedrooms apartment . When I entered the apartments, it was simely very bad i connected the reception to change the room after 30min they give me 3 bedrooms apartment with same price of 4 bedrooms and I told them it should be price different they offer me breakfast. Even tha clean stuff they not good for all my accommodation they only change the bed sheets. The wi-Fi is very bad

Nothing

Stayed in February 2025

very bad behavior that I BOOK for two nights , I found that the hotel charge for me the second night with more prate very bad from booking .com to that your customers like this

as normal, but very low >

Stayed in January 2025

Staff attitude

Location

Stayed in January 2025

Unhygienic, unfriendly staff, worn out property and food for individuals who got allergy, response time to customer service way too long

Pick up

Stayed in December 2024

Compared to other IHG hotels, the service was not up to the usual standard. The breakfast options were limited, with items often appearing less fresh and served cold most of the time same was the case with dinner

Overall, it was a decent stay. The lounge provided a comfortable space for both relaxation and work, and the rooftop pool was a particularly exciting highlight

Stayed in December 2024

For starters, the hotel charged me over 160 EUR more than was estimated when I made the booking which I didn’t appreciate. The property was also dated and not at all in comparison to other InterContinentals I have stayed in. The service level is inconsistent, while we had a positive experience in the executive lounge 95% of the staff at the front desk and the concierges were extremely uninformed. We even asked one concierge where the pick-up location was the Uber app was showing us and he had no idea. I Googled it myself and it was a restaurant that was part of our hotel. In the room there was a lack of electrical sockets, and of the few there were there one of them was not working (maintenance came to look at it, but it made no difference) so there were only 2 we could use. In a time in which everything needs charging it’s not very convenient. Last word of advice: do not order food at the Lebanese restaurant downstairs in the lobby - it is inedible!

I chose the hotel based on it’s location close to the metro station as that line went straight to the Lusail circuit where we attended F1 Qatar GP activities all weekend. The staff in the executive lounge was very nice every day.

Stayed in December 2024

Need to improve cleanliness and out dated electric work for international travellers. Showers in bath was not working properly.

Location was good and breakfast was good staff was welcoming

Stayed in October 2024

The room smelled awful and after couple of hours of checking in , I had to check out and leave at the middle of night. I enjoyed the first time I booked a room, but the second time I had worst experience.

Stayed in September 2024

The swimming pool could've been larger for a 5 star property. The shading on top didn't allow it to feel like an outdoor pool. The breakfast always had a long wait for the live eggs to be delivered to your table, normally I would have almost finished eating by the time it arrived. But they did have very nice scrambled that was always available. The coffee always took a long time too, and I like to have coffee with my breakfast also the temperature was always luke-warm. A coffee machine would be much faster. The beds are not very comfortable, they are a little firm. The pillows are very thin and too soft, they become completely flat when placing the head on it. Even using 3 pillows is not enough! I even asked for a firm pillow but they were the same.

Three large rooms and large reception & fully fitted kitchen The lobby was beautiful Service was excellent Breakfast buffet was very good quality

Stayed in August 2024

Very poor standard of room. Old, decrepit fixtures in the three bedroom suite. Badly in need of refurbishment. Room was smelly and some kitchen appliances didn't work. Very dissatisfied with the room standard

Staff were good and obliging. Location is good

Stayed in July 2024