The terrible room view

The service of garage man

Stayed in January 2025

Unfortunately, I had a bad experience with the hotel. It was the first time I entered a hotel like this. As soon as we received our room card, they asked us to return it when we left or they would fine us 50 riyals, even if we lost it. Cleanliness is available, but the items provided, such as towels and others, are worn out. Even the soap was taken and they did not return it until the last day. Also, the distribution of parking spaces is bad. The more you live on a higher floor, the more your parking space is on the lower floors of the parking lot, so when you go down to the parking lot, there is a lot of circling around the floors until you reach your spot . I think the first person to arrive is supposed to park in the first available spot.

The location only

Stayed in January 2025

Everything

Nothing

Stayed in December 2024

Withdrawn. 500 riyals deposit and not returned. Until now. More than 2 months. Poor service unfortunately.

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Stayed in July 2024

All

Nothing

Stayed in July 2024

Not clean We found things from precious people who stayed at the apartment

Spacious

Stayed in April 2024

There is no extra bed to provide although i already added it to my booking, and they couldn’t provide me with bed sheets, as they say we can only provide one bed sheet while i have two kids so they had to share unfortunately!

I liked the location and the apartments

Stayed in February 2024

Deposit only in cash.

Stayed in April 2024

They told me the 3 br has maids room, but they didn't tell the truth, hall is small for 6 persons

Location only

Stayed in April 2024

Getting in and out is difficult, security are too restricted and no room to collaborate friendly, no parking for checking in, only rough land you have to park there and walk back to the hotel. There was no help with the luggage from the car, and the security guard is ordering guests to park exactly as the room number which was totally not necessary as it was making me uncomfortable. In conclusion, it was a bad experience, never again

Big apartment , and clean

Stayed in January 2024

The current entrance was so tight and the street was hard to catch

The room was clean and neat 👌🏽 The staff were very friendly

Stayed in February 2024

Great apartment, however you should know that it is not a hotel and doesn’t have lobby and restaurants

Stayed in January 2024

The glasses were not cleaned properly, we had lemon water and I could see the pulps sticking onto the sides of the glasses after the housekeeping left.

Large apartment

Stayed in January 2024

The hotel mix their short term guests with their long term tenants, which I feel is not a good idea. They should have a separate floor for both categories. I rented 2 (3-bedroom) apartments to spend the weekend with our family and I am extremely disappointed. Security came to one of our rented apartment and told us that other tenant had raised a complaint about the noise we make in our apartment. Since then it ruined the entire night. Our family felt intimidated by this action, it’s like we made a big violation to have a security come to our apartment. Adding insult to injury, we saw security outside the other apartment. He was literally standing outside the apartment and left when he saw us coming. We asked those inside if the security rang the doorbell, they said no. We believe that we are being watched. We felt violated and discriminated. We will never come back to this hotel again.

To be fair the apartment and amenities are both something you would like to have if you want to spend your weekend with your family, however some of the hotel staff and the permanent tenants are factors that you would like to consider NOT to spend valuable time and money in this hotel.

Stayed in November 2023

However, we encountered a significant issue with the property management's professionalism. During our stay, the housekeeping staff mistakenly disposed of some of our belongings in the garbage while cleaning. Regrettably, there was no manager available at the time to address the situation adequately. Despite requesting the receptionist to have the manager contact us the following morning, we received no communication from the management team, not even at the time of checkout. This lack of response marked our most distressing experience in any accommodation to date. The absence of an apology or any follow-up correspondence was notably disappointing.

Our overall experience was good, featuring a clean, spacious, and well-maintained apartment.

Stayed in November 2023

The Apartment smells so bad Not clean Was not good experience The stuff did not help to solve the issues

Nothing

Stayed in November 2023

The location and the view to garage .

The staff very friendly , the appartment was clean and comfortable.

Stayed in October 2023

Everything location and parking The receptionist behaved badly to all Also manager impolite and disrespectful

Swimming pool and kids area

Stayed in September 2023

We payed for a balcony and we couldn’t use as it faced a construction site .

The apartment and the pool

Stayed in October 2023

There was a lot of issues that we faced during our stay there 1. The listing says bathtub is there but when I got to my 2 BHK, There was no tub in any of the toilets. So then I called the reception and they informed me that NONE of their rooms have a bathtub!! Even after I raised the issue with the management and this app, still its not corrected on their listing. 2. For 2 BHK apartment they provide only 1 parking in total whereas the basement mostly lies empty since not all the occupants of different rooms have vehicles. First come first served would've been better. Please note that there is no parking available outside anywhere nearby and parking really is a huge issue here. 3. We had a Karen stay near our apartment that kept complaining about noise from our apartment even though we were just talking and not even playing any music. Even when the security had come to resolve the issue, he agreed that we were not being loud and that the Neighbour was over reacting. Our stay had these few but major hiccups and I wouldn't be choosing this property again.

Check in process was smooth, Although there is a deposit amount to be given. The staffs were very friendly and kind, from the receptionist to the securities. The rooms were neat as well. Check out was smooth as well, happened rather quickly.

Stayed in September 2023

Very very very bad attitude from security & not the first time and am regular guest No respect at all …….

Very very very bad attitude from security & not the first time and am regular guest

Stayed in July 2023

staff services no privacy at all imagine someone walked into the room without informing us !!!!!! asked for baby cribs not available asked for blankets and pillows took them three hours to bring i raised my complains to supervisor of front desk she promised to talk with her manager and reply for me but nothing received till now

facilities and clean

Stayed in April 2023

Staff are not professional i paid qar 150 as a deposit and while check-out they couldn't give it to me back "saying that there was a system error " they told me taht after a week i will receive it and i didn't, whenever i call regarding that they tell me to call me back but they don't and one staff told me to cut the line and call again then she wasn't answering my calls at all

The hotel itself and the room are good

Stayed in April 2023

everything is bad and not worth to visit the location is worse then I expected

nothing

Stayed in April 2023

rude management

Stayed in April 2023