5a Chemin des Trois Mares, 97413 Cilaos, Reunion
#3 of 14 hotels in Cilaos
Guests' ChoiceBased on 24 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.3
Staff
9.2
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 24
Reviewed: 29 March 2025
Louise
FranceOur room had a connecting room upstairs. Walls are thin and conversations can be heard clearly through the walls. Room could use a fan as it was quite warm at night even with the window open. Perhaps the comforter was abit too thick.
Very clean, great aesthetics, bed mattress and pillows were comfy. Hair dryer available. Onsite parking available. Great wifi.
Stayed in March 2025
Reviewed: 23 October 2024
Stephan
Mauritiuswe asked for a late checkout several months before going there without having an answer and the day we went there they only told us it was not possible , leaving us with desperate to find another solution to get some sleep before our big event. Being more reactive even if it was a negative answer would have help us to have a solution earlier during the year
The location was magic , when you wake up there you feel like you're in a movie, the room was very clean and neat and the staff were very nice
Stayed in October 2024
Reviewed: 25 August 2024
Dominique
MauritiusThe property is very close to the city center. One can walk to go there. Very quiet and peaceful place. We shall recommend it to our friends
Stayed in August 2024
Reviewed: 26 April 2024
Sylvain
FranceIt's not the newest trailer and the walls are thin, but it's still good for the price.
Great trailer in the middle of the center of Cilaos, perfect for going around the town as well as a good place to start hiking. Very nice personnel that explained everything very well and were very welcoming. The trailer was a great deal for the money, with basic amenities, hot water and good wifi.
Stayed in April 2024
Reviewed: 28 March 2024
Selwyn
MauritiusI was asked to leave a cheque in case something is broken or stolen! Quite unusual for me who travelled lightly and visited quite a few locations. I was the only person in the whole premises which was a little weird and scary being new to the place.
Bedroom comfy. Nice view. Clean. Close to L60 bus stop. The staff helped to make some calls for me as I couldn't connect to the french telephone system. Close to the centre through a nice shortcut. Can use the main kitchen which is fully equipped.
Stayed in March 2024
Reviewed: 29 November 2023
Anja
GermanyThin walls
Very nice staff Rooms very clean Good central location
Stayed in November 2023
Reviewed: 28 October 2023
Adriena
ItalyOn the upper floors was no Internet because there was no Signal. Only Internet was downstairs in Lobby or one the stairs
It was really clean, nice view from window, people that work there are really really nice and helpfull
Stayed in October 2023
Reviewed: 9 August 2023
Agnes
ReunionNo boiler, mini fridge in the room. No common kitchen.
The bed is comfortable. The staff are nice.
Stayed in August 2023
Reviewed: 16 May 2024
Scorpio1211
IsraelFirst - when we arrived after a long day we found a notice on the door requesting to call for assistance. We called but nobody answered so we left a message on the voice mail. The lady only came 15 minutes later to check us in. During the check in we re requested to deposit our passport or 550Euros in case something is damaged or stolen from the room. I have never encountered such a request. we were then asked to sign an inventory list of everything in the room, and when we left someone was sent to check that no pillow cases disappeared... this doesnt give a very friendly feeling the room itself looks relatively new and has a great potential, but missing very basic things for example glasses for drinking or even a toilet paper holder (maybe they are afraid that it will get lost...)
The location in Cilaos is perfect there is parking inside the premises Breakfast was very nice with good coffee baguette yogurt fruit and croissants
Stayed in May 2024
Reviewed: 21 November 2023
Nikola
MauritiusBreakfast was just ok. However location was not at all to expection. Dirty with spider webs, no towels as per description, no amenities. False pictures. Explanation was that booking.com directed us towards the poorly crafted place. Cheers
We got a welcome from the guy which was ok. An effort was made to give us breakfast under terrace
Stayed in November 2023
Reviewed: 29 September 2023
Inbal
IsraelIs was perfect
Best hotel in our trip to Reunion. Super comfy bed, great view, nice high level room, super helpful and friendly staff, great location. Highly recommended.
Stayed in September 2023
Reviewed: 31 December 2024
Miki
FranceThere are no comments available for this review
Stayed in December 2024
Reviewed: 31 December 2024
Audrey
MauritiusThere are no comments available for this review
Stayed in December 2024
Reviewed: 26 October 2024
Hoareau
ReunionThere are no comments available for this review
Stayed in September 2024
Reviewed: 21 August 2024
Vannessa
MauritiusThere are no comments available for this review
Stayed in August 2024
Reviewed: 2 March 2024
Pariahne
ReunionThere are no comments available for this review
Stayed in December 2023
Reviewed: 1 March 2025
Sheetal
MauritiusThere are no comments available for this review
Stayed in February 2025
Reviewed: 8 December 2024
Jeremy
CanadaThere are no comments available for this review
Stayed in October 2024
Reviewed: 30 November 2024
Harry
MauritiusThere are no comments available for this review
Stayed in November 2024
Reviewed: 14 April 2024
Matthieu
SwitzerlandThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 November 2023
Dreyer
South AfricaThere are no comments available for this review
Stayed in October 2023
Reviewed: 8 November 2023
Phalisha
CanadaThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 November 2023
Natallia
There are no comments available for this review
Stayed in November 2023
Showing 1 – 24
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