“This is a dreadful place, a restaurant far from anything with five tiny horrid rooms upstairs above the noise and kareoke of the restaurant. We ended up leaving and finding another hotel - we had booked paid for two single rooms and have not had a penny back in refund! Find somewhere else to stay.”
“Although I was only spending nights (2) in the hotel and didn’t have time for breakfast I really enjoyed it. The room is spacious and very clean, the cleaning lady does a fantastic work. Hotel staff is amazingly friendly and helpful. Small details like every day a fresh carafe of water, a welcome card and snacks are really lovely. There is a free parking lot for the guests in a underground garage and you can get for free (tourist travel card for trains and buses free of charge) to Basel, which takes about 20 minutes. The train station is located only few minutes from the hotel. I can highly recommend this place!”
“The hosts were really nice and caring and they really did everything to accommodate my needs. I felt really taken care of. Like, for example, they saw that my car didn't have the vignette in the right place and they advise me to put it right to avoid a fine. If I had stayed in a hotel they would not even care I think. Hey also attended to other personal and specific requests I had (for personal reasons I wont share) and they did go above and beyond what I would have expected. Breakfast was very good as well.”
“There was noone and I spoke to them before I booked. They didn’t send me a door code and there was noone there on the time of the approved check in time. I called them the whole day on the day of travel and they were unreachable so I had to book somewhere else. The property didn’t even react to messages a day later or the day after I also send them to get a doorcode like spoken about on the phone before I booked.
Now I have to wait five days for booking.com to look into it and hopefully send my money back. I wished I had booked this via Paypal for buyer protection because this is just bullshit.
Luckily the locals were really nice and helped me to get around and book somewhere else.”
“Right near the tram line and they kindly got me a free travel pass for all trams, buses and even back to the airport. Wonderful city and only a few stops away from the heart”
“Lovely property with great hosts. Spotless, comfortable bed, plenty of hanging space, a desk and mini fridge. Shared bathroom spotless with a good shower. Quiet at night.”
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