We didnt actually sleep as we were only in Mecca for under 24 hours and only booked the room to freshen

Stayed in March 2025

May be the distance to Haram

Staff, Cleaning

Stayed in March 2025

Cleanliness is spotless

Stayed in March 2025

Iftar was weak. Other things were normal

Stayed in March 2025

Not value for money. It a bit expensive considering the walking distance from the hotel which is infact atleast 20 minutes walk upto Masjid Haram for the young people. You have to walk uphill as well. There is no shuttle service provided by the hotel. And if you take a taxi , it takes more than 30 minutes to drop you at Haram as it has to take a long route. I don’t know about the bus, may be you have to change twice and that may take hours to reach Haram. I booked this hotel through Booking.Com as I reposed trust in them for years. This time I had a very bad experience as they have profoundly shaken my trust in their platform. So do check other options as well before making your decision with Booking.com. And never give your credit card details to them. The overcharge they have facilitated on my credit card is still disputed as they have refused to refund me the amount in question leaving me to lodge complaint against them on other forums. Now on I will try other platforms for hotel reservations.

Nice and helpful staff. The rooms were clean. The breakfast was good.

Stayed in February 2025

Breakfast wasn’t up to the mark. There was no selection of fruits at all. It would have been better if more attention was paid to the food.

The property was very clean and modern.

Stayed in February 2025

The only issue was taxi. Many taxis refused to take us back to the hotel. The hotel is a 10 minute walk which can be cut short by using the escalators in Anjum Hotel. Taxis cost about 20-25SAR one way. Only white taxis took as back to the hotel, green ones rejected us.

Great Value for money I was very cautious booking the hotel as it is brand new and there were mixed opinions on various websites. However, I decided to give it a chance after being recommended by a family friend. It definitely was exactly what I expected and needed. The breakfast varied each day and is your average breakfast. The pastries were delicious and different juices were available. The timings were 7am-10:30am. The kingsize rooms were MUCH smaller than the twin bedrooms. Our family booked a combination of both. I would highly recommend booking the twin rooms as it is bigger. All rooms had AC and a walk in shower/bathroom. Everything was good condition and clean which is the most important when going for Umrah and in a hot country. The hotel is pristine and there are restaurants right nearby within walking distance. If you are looking for low-cost abayas, there are a line of shops just a 1 min walk to the right of the hotel. I would highly recommend if you are not worried about walking or taking taxis. They also accommodated an early check in and helped us get a big taxi to fit our entire family once our trip came to an end.

Stayed in February 2025

Room are very clean bio very good

Everything is fine

Stayed in February 2025

N/A

I like the cleanness, food.

Stayed in February 2025

Pedestrian was under construction

Clean new hotel, the staff mostly speak arabic

Stayed in January 2025

Smoking smells everywhere …. Very bad smell

Cleaning, location …. Service very good Need to have variant type of fiod in breakfast

Stayed in February 2025

Hotel staff needs to be a bit more proactive in dealing with nonsensical behaviour from other people staying there. We had a family sorting out their luggage in the middle of the corridor right outside out room in the middle of night with kids screaming around! I had to call the reception guy 3 times to come a deal with this as we couldn't sleep. Moreover the guy at reception who is behind the coffee desk was not friendly at all. Even asking if they have change gets a stern no as a reply. Also there are no places for taxis to stop outside hotel as its a main running road so sometimes it gets difficult for drivers to find you. One thing is every night there's an open market that happens right on the road outside your hotel so be ready to walk through this.

Location is good. About 10mins walk to the masjid haram. Initially it's an uphill walk but then flatens as there's a short cut through a nearby hotel. Hotel is new, rooms all clean and comfortable. There's a smart TV in room. Has all basic facilities including mini fridge.

Stayed in February 2025

The room wasn’t big enough for three beds, so there wasn’t enough space to pray. Additionally, the bed sheets weren’t clean, though the staff promptly helped us change them. Surprisingly, the room had a bad odor despite the hotel’s high rating for cleanliness. Other than that, everything was good.

Stayed in February 2025

Nobody came to clean our rooms. Sad there was no shuttle from the hotel to haram.

Good, clean room and, great breakfast

Stayed in February 2025

All good

Staff very supportive

Stayed in February 2025

NA

I was given a different room than I booked, but it was an upgrade, so I was really happy with how spacious and clean the room was. Staff were really friendly and professional. When I had a small issue with the sink, they made sure it got fixed within the hour. The location is close to many restaurants and shops, 10-15 min walking distance from the Haram. Breakfast was really good with a variety of food. Over all it's a hotel I can recommend and I will be visiting again.

Stayed in February 2025

None

Excellent Service, neat and clean building and it’s very near to Haram

Stayed in February 2025

No room service, cleaning, no tea stations fill up

Close to haram

Stayed in February 2025

Good value for money. Hotel was clean, customer service was good. Receptionists/concierge spoke English and were helpful. 15 minutes walk to masjid Al haram or 5 minutes taxi ride. We booked two bed room apartment, each room was separate and had own key. The rooms were modern and the beds were new and comfortable. There were shops and restaurants nearby.

Stayed in December 2024

Had Breakfast included. Hot Food was plenty, but was cold - not at right temp . Juice could have been fresh instead of boxed from concentrates.

Easy walking access to Haram Makkah

Stayed in February 2025

Location and facilities

Stayed in February 2025

Nice location, very good room, good value for th money

Stayed in January 2025

Could do with sound proofing the doors and some nights you could hear ppl taking in the corridors or outside noise. Alot of sounds of beds being dragged during late nights by room service guys that preparing rooms at silly times.

Hotel and staff were great and 6 to 10 mins walk from harram depending on walking speed. Breakfast was not too bad, was mostly the same breakfast everyday and decent thing was freshly made eggs or omelettes. Would use again if I couldn't get a place closer to harram in future.

Stayed in February 2025

Possibly the noise as its located near the road. Could hear the horns and passing traffic.

Everything about the hotel was good. Having breakfast at the hotel was a convenience. Located around other places to eat too.

Stayed in February 2025