Östra Järnvägsgatan 33, Norrmalm, 101 26 Stockholm, Sweden
#84 of 195 hotels in Stockholm
Guests' ChoiceBased on 1528 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
9.2
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 March 2025
Silva
Latvia-
Everything was great! <3 Bed was so comfy and breakfast was excellent with the waffle station and omelette station, loved it! Also vegan and gluten free options, something for every taste! Also room was very quiet, did not hear anyone outside the room or our neighbors. :)
Stayed in March 2025
Reviewed: 19 March 2025
Annette
FinlandThe elevators didn´t work properly
The view from 10th floor was amazing
Stayed in March 2025
Reviewed: 18 March 2025
Eugine
United KingdomThe lights are not that bright. We have 4 single beds, 1 of it was lumpy and my friend felt uncomfortable. The shower glass might be better if it is a little longer as everytime we shower, the water splashes on the floor.
The hotel is beautiful, staff are extra nice, breakfast is lovely, our room is clean.
Stayed in March 2025
Reviewed: 15 March 2025
Genia
United KingdomSpa facilities were at a high extra cost. Pool was not really big enough for swimming - only lounging as it was also very warm. The position is a little exposed but a great view. A jacuzzi would be a nice addition.
Everything about the hotel itself was excellent. Room was lovely, comfy, clean, great bathroom thought it was a little basic, breakfast variety and quality was excellent. The restaurant could have had more variety for lunch / dinner but quality was great. Special mention for the hotel staff who were the best I’ve ever come across.
Stayed in March 2025
Reviewed: 13 March 2025
Jovita
LithuaniaLocation, cleanliness, atmosphere, breakfast
Stayed in March 2025
Reviewed: 13 March 2025
Anne
United KingdomTHE BAR PRICE FOR HALF A GLASS OF WINE WAS A LITTLE TOO EXPENSIVE, AND THE BAR STAFF COULD HAVE BEEN MORE APPROACHABLE AND FRIENDLY
BREAKFAST SELECTIONS WERE GREAT, THE ROOM WAS GOOD, ALTHOUGH HAVING THE HAIRDRYER ATTACHED IN THE BATHROOM HAMPERED US A BIT IN GETTING READY WHEN COLLEAGUE IN SHOWER. I ALSO THOUGHT WE WOULD HAVE HAD SOME WATER PROVIDED IN ROOM, AND A LITTLE BETTER SELECTION OF TEA/COFFEE
Stayed in March 2025
Reviewed: 13 March 2025
Florence
DenmarkAbsolutely chic, centrally located, lovely SPA for a bit of R&R and so friendly & helpful staff👌🏾
Stayed in March 2025
Reviewed: 24 February 2025
Sophie
GermanyNothing to say
Central location, superb view of the city from room located top floor; good breakfast. Staff very welcoming and gifted bottle of sparkling water from minibar. Lively atmosphere at the bar
Stayed in February 2025
Reviewed: 23 February 2025
And
United KingdomPool was dirty with used bottles beer floating in pool , glasses everywhere and dirty towels ,slippers gowns all.over floor
Restaurant and front desk staff lovley and good. Pool staff were uninterested and unhelpful.
Stayed in February 2025
Reviewed: 20 February 2025
Michael
United KingdomRoom wasn’t cleaned very well and the pillows are small and very soft.
Everything! Restaurant, bar, pool, sauna and staff. Location is great too. Food in the restaurant was out of this world but a little expensive.
Stayed in February 2025
Reviewed: 16 February 2025
Shaun
NorwayCould hear next doors TV in our room late at night
Staff were very helpful, enjoyed the food and a good room 😀
Stayed in February 2025
Reviewed: 15 February 2025
Liliya
United KingdomOur room felt a bit like a cupboard but it did not bother us a we were mostly out and about.
Convenient location and nice atmosphere.The room was a bit on the small side but nice and clean.
Stayed in February 2025
Reviewed: 7 February 2025
Coleman
United StatesRooms are small!!! Pool is much smaller than advertised!
Just about everything!!
Stayed in February 2025
Reviewed: 28 January 2025
Yvonne
SwedenHappy with everything. A little pricey but it is very central.
Central hotel with a parking garage below. Very clean room with a really comfortable bed. Fantastic breakfast. Very impressed with the omelet & waffle stations. Really friendly and helpful staff too.
Stayed in January 2025
Reviewed: 27 January 2025
Luca
Switzerlandnothing to dislike :)
The hotel is perfectly located near the main train station and within walking distance of many key city landmarks. The room is nice and really quiet during the night (I was at 5th floor). Very good options for breakfast.
Stayed in January 2025
Reviewed: 20 January 2025
Beggs
NetherlandsYou could clearly hear the people in the room next door.
Staff were great.
Stayed in January 2025
Reviewed: 19 January 2025
Hossam
EgyptTiny room, small window, no view… just an internal court. Overpriced
A great location, great breakfast, friendly staff
Stayed in December 2024
Reviewed: 18 January 2025
Penny
United KingdomAdjacent to the main station. Easy to find from Arlanda express. I toured a lot by train for work so that worked very well. Staff were great, welcoming and polite. God clean room facilities. Breakfast excellent. I stayed here 4 nights and are in hotel fir dinner on 2 of those nights. Food good cooked to order.
Stayed in January 2025
Reviewed: 17 January 2025
Steve
AustraliaThere was nothing really to "dislike" but it is a large hotel & therefore a little impersonal at times - very busy entrance area as it overlapped with the elevators, the restaurant/bar, the main toilets & luggage storage room. It was often a bit of a struggle to move through this area at times. Pillows were too soft with very little head support though this seems to be a European quirk rather than unique to this hotel.
Great location - central Stockholm, 200m signposted walk from the central railway station. Check-in staff were pleasant & helpful. Restaurant/buffet staff a little impersonal. Breakfast had a large variety of foods but was a little restricted by time - you could get an omelet but only if U ordered before 9am which seemed odd. It was also difficult to find plain milk while alternate milks were plentiful. The room was relatively spacious with a good shower & bath although half the light bulbs gave out during our last night. Given its location, I'd definitely stay here again.
Stayed in January 2025
Reviewed: 16 January 2025
Una
IrelandThe fact you would have to pay an extra €30 to use the pool /spa ! Per day !
Staff were lovely and helpful location excellent
Stayed in January 2025
Reviewed: 10 January 2025
Yeşil
TurkeyRoom was too cold
Breakfast is good
Stayed in December 2024
Reviewed: 6 January 2025
Wendy
United KingdomUnable to get to swim as said that they had too many there already but I couldn't see many people
location of hotel very good to get back to the airport. Excellent choice of food for breakfast
Stayed in January 2025
Reviewed: 4 January 2025
Cosmin
Romaniathe room temperature wasn’t that high and it was a bit cold
it was very clean and the location was nice
Stayed in January 2025
Reviewed: 30 December 2024
Pia
IrelandThe bathroom and the bath towels looked a bit “tired”. Robes would have been nice.
Location, a few min from the central station. Comfortable DUX beds, big size Rituals toiletries. Huge breakfast selection with waffle and omelette station. Easy check-in/out.
Stayed in December 2024
Zermatt, Switzerland
Mariapfarr, Austria
Chamonix-Mont-Blanc, France
Camdenton, USA
Bragança Paulista, Brazil
Lobios, Spain
Marrakech, Morocco
Porto Alegre, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content