36 Storgatan, 903 26 Umeå, Sweden
#4 of 19 hotels in Umeå
Guests' ChoiceBased on 172 hotel reviews
8.6Cleanliness
8.8
Comfort
9.0
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 30 March 2025
John
Irelandnothing
Excellent
Stayed in March 2025
Reviewed: 23 March 2025
Travis
SwedenBreakfast buffet was average
Great set up & nice bar
Stayed in March 2025
Reviewed: 14 March 2025
Francisco
SwedenI liked everything
Very good location and Hotel was very clean with comfortable beds and pillows
Stayed in March 2025
Reviewed: 18 February 2025
Michael
United KingdomFor some strange reason, even though the housekeeping staff were on my floor they neglected to clean and tidy my room on second day. Bit bizarre. I mentioned it when I checked out but didn’t complain on day as out and busy. They had plenty of opportunity as room was empty for decent period of time - they just never did it. Mildly annoying.
Liked location, pleasant interior nicely done, nice restaurant, nice reception, bar and breakfast room. Breakfast was very good with healthy options. It has a small gym as well. I didn’t use the spa as when I tried I was told it was full because of drop in bookings which were unusually high that day. Will use next time. Restaurant was good food.
Stayed in February 2025
Reviewed: 17 February 2025
Erki
EstoniaSpa and sauna is nice
Stayed in February 2025
Reviewed: 16 February 2025
Jason
United KingdomLocation is perfect, staff are friendly and the facilities are great
Stayed in February 2025
Reviewed: 29 January 2025
Adrian
United KingdomBEAKFAST AS EXPECTED ASKED FOR A PHOTO OF WIFES FAVOURITE ACTOR IN ROOM, TWO PROVIDED
Stayed in January 2025
Reviewed: 25 January 2025
Nikos
Greece10/10
10/10
Stayed in January 2025
Reviewed: 21 January 2025
Joe
SwedenThe room was pleasant, modern and quiet, very good. Breakfast had a good variant of choices and the area is also nice.
Stayed in December 2024
Reviewed: 2 January 2025
Monica
United StatesN/A
An Unforgettable New Year!! From the moment we arrived, we were warmly welcomed by the attentive staff, who ensured every detail of our stay was perfect. The room was impeccably clean, spacious, and tastefully decorated, with stunning views that truly set the tone for a luxurious experience. The bed was incredibly comfortable, and the amenities provided were top-notch. The New Year celebration organized by the hotel was spectacular. From the beautifully decorated venue to the exquisite dining options, everything was thoughtfully curated. What truly sets this hotel apart is the staff’s dedication to ensuring guests have a seamless experience. Every request was met with a smile, and their professionalism was unmatched. The location was ideal, offering easy access to local attractions while maintaining a serene ambiance perfect for relaxation. I highly recommend your hotel to anyone looking for a luxurious and unforgettable holiday experience. I can’t wait to return and make more cherished memories here.
Stayed in January 2025
Reviewed: 14 October 2024
Curry
SwedenWas not inform about the restaurant being fully booked. Looked like there were plenty of seating available and nobody wanted to really help me. Felt very excluded as a customer.
Clean and convenient.
Stayed in October 2024
Reviewed: 4 September 2024
Guillaume
BelgiumNice rooms, excellent location, large breakfast buffet
Stayed in September 2024
Reviewed: 21 August 2024
Andrea
ItalyPerfect location, services and position!
Stayed in August 2024
Reviewed: 29 July 2024
Tatiana
SwedenWas very hard to find a place during the breakfast.
Great service, confortable and Göran room.
Stayed in July 2024
Reviewed: 27 July 2024
Konstantin
United KingdomThe standard double room was on the small side, with not much storage cabinets for your clothes and personal items. The only available "cabinet" was under the bench, which was quite dusty. The Nor restaurant at the top floor can get busy - consider reservation in advance.
Excellent breakfast, very welcoming and friendly staff, great location, spacious lobby and breakfast area
Stayed in July 2024
Reviewed: 24 July 2024
Powideł
PolandNic :)
I liked the localization and view. Breakfast was really good. Also the stuff was really kind and helpful. Specially the receptionist- Salma :)
Stayed in July 2024
Reviewed: 19 July 2024
Nina
SwedenThe comfort level of the sofa bed. Sunken in the middle, too thin mattress, should have had a mattress pad on top. Family room, not accommodating 4 people… lacking hopks in the bathroom to dry towels, swim gear, lacking charging outlets by each bed
Location Interiors Restaurant location Sauna/Location Gym
Stayed in July 2024
Reviewed: 14 July 2024
Jennie
SwedenI visited the spa and it was a disappointment. Only one sauna, and only one pool and it was really small and too crowded. The spa was loud and quite stressful so I only stayed for 20 minutes. Good thing: entrance was cheap, so it was ok, and the view was beautiful.
Lovely staff! The room was quiet and the bed was super comfortable.
Stayed in July 2024
Reviewed: 9 July 2024
Buyanbileg
SwedenI genuinely loved the way they accepted my request to do something special for my partner because the interior design of our hotel room and the comfort were so good. I do actually recommend that people have nice time there.
Stayed in July 2024
Reviewed: 31 May 2024
Angela
CyprusI booked the spa I had to go down to the reception area twice firstly I couldn't enter the spa and secondly, i wasn't given a towel/robe and i had to go down to reception again - i was expected to know how it functions
good breakfast comfy bed good location
Stayed in May 2024
Reviewed: 16 April 2024
Höglund
FinlandNice view from the top floor rooms. The gym and spa on the 13th floor are really good.
Stayed in March 2024
Reviewed: 20 March 2024
Thomas
GermanyNo correct details on Spa useage given in booking.com. also the Spa area closes early. Thankfully, the stuff made it possible for us to go to the Spa area at least for some time.
Stayed in February 2024
Reviewed: 12 March 2024
Madis
EstoniaPool was up to my knee. Sauna was a bit cold.
Breakfast was nice. Also I think Gym was pretty good. Sauna could be hotter and pool could be deeper. Other than that was ok. More things could be in the room.
Stayed in March 2024
Reviewed: 10 March 2024
Paul
CanadaNothing
Everything is done better then the rest
Stayed in March 2024
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