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Reviews of Clarion Hotel Umeå 4 stars

36 Storgatan, 903 26 Umeå, Sweden

#4 of 19 hotels in Umeå

Guests' Choice

Review score

Based on 172 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 30 March 2025

    9.0
    Most enjoyable
    • Business trip
    • Group
    • Family Room
    • Stayed 3 nights

    nothing

    Excellent

    Stayed in March 2025

  • Reviewed: 23 March 2025

    8.0
    Pleasant overnight stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast buffet was average

    Great set up & nice bar

    Stayed in March 2025

  • Reviewed: 14 March 2025

    10
    Exceptional
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    Very good location and Hotel was very clean with comfortable beds and pillows

    Stayed in March 2025

  • Reviewed: 18 February 2025

    8.0
    Very pleasant hotel with good breakfast and nice staff.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    For some strange reason, even though the housekeeping staff were on my floor they neglected to clean and tidy my room on second day. Bit bizarre. I mentioned it when I checked out but didn’t complain on day as out and busy. They had plenty of opportunity as room was empty for decent period of time - they just never did it. Mildly annoying.

    Liked location, pleasant interior nicely done, nice restaurant, nice reception, bar and breakfast room. Breakfast was very good with healthy options. It has a small gym as well. I didn’t use the spa as when I tried I was told it was full because of drop in bookings which were unusually high that day. Will use next time. Restaurant was good food.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Spa and sauna is nice

    Stayed in February 2025

  • Reviewed: 16 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Compact Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is perfect, staff are friendly and the facilities are great

    Stayed in February 2025

  • Reviewed: 29 January 2025

    10
    PLEASANT STAY AS ALWAYS WITH CLARION
    • Leisure trip
    • Family with young children
    • Compact Room
    • Stayed 2 nights

    BEAKFAST AS EXPECTED ASKED FOR A PHOTO OF WIFES FAVOURITE ACTOR IN ROOM, TWO PROVIDED

    Stayed in January 2025

  • Reviewed: 25 January 2025

    10
    Receptionist that sold us the soft pillows and young blonde girl at the breakfast that gave us coffee were so sweet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    10/10

    10/10

    Stayed in January 2025

  • Reviewed: 21 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights

    The room was pleasant, modern and quiet, very good. Breakfast had a good variant of choices and the area is also nice.

    Stayed in December 2024

  • Reviewed: 2 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    An Unforgettable New Year!! From the moment we arrived, we were warmly welcomed by the attentive staff, who ensured every detail of our stay was perfect. The room was impeccably clean, spacious, and tastefully decorated, with stunning views that truly set the tone for a luxurious experience. The bed was incredibly comfortable, and the amenities provided were top-notch. The New Year celebration organized by the hotel was spectacular. From the beautifully decorated venue to the exquisite dining options, everything was thoughtfully curated. What truly sets this hotel apart is the staff’s dedication to ensuring guests have a seamless experience. Every request was met with a smile, and their professionalism was unmatched. The location was ideal, offering easy access to local attractions while maintaining a serene ambiance perfect for relaxation. I highly recommend your hotel to anyone looking for a luxurious and unforgettable holiday experience. I can’t wait to return and make more cherished memories here.

    Stayed in January 2025

  • Reviewed: 14 October 2024

    8.0
    Staff was great and the rooms and bar downstairs were a plus.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was not inform about the restaurant being fully booked. Looked like there were plenty of seating available and nobody wanted to really help me. Felt very excluded as a customer.

    Clean and convenient.

    Stayed in October 2024

  • Reviewed: 4 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice rooms, excellent location, large breakfast buffet

    Stayed in September 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, services and position!

    Stayed in August 2024

  • Reviewed: 29 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was very hard to find a place during the breakfast.

    Great service, confortable and Göran room.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    8.0
    Nice and cosy hotel in central Umeå
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The standard double room was on the small side, with not much storage cabinets for your clothes and personal items. The only available "cabinet" was under the bench, which was quite dusty. The Nor restaurant at the top floor can get busy - consider reservation in advance.

    Excellent breakfast, very welcoming and friendly staff, great location, spacious lobby and breakfast area

    Stayed in July 2024

  • Reviewed: 24 July 2024

    10
    Exceptional
    • Business trip
    • Group
    • Compact Room
    • Stayed 1 night
    • Submitted via mobile

    Nic :)

    I liked the localization and view. Breakfast was really good. Also the stuff was really kind and helpful. Specially the receptionist- Salma :)

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    Good for 1-2 days, no more
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The comfort level of the sofa bed. Sunken in the middle, too thin mattress, should have had a mattress pad on top. Family room, not accommodating 4 people… lacking hopks in the bathroom to dry towels, swim gear, lacking charging outlets by each bed

    Location Interiors Restaurant location Sauna/Location Gym

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Compact Room
    • Stayed 1 night

    I visited the spa and it was a disappointment. Only one sauna, and only one pool and it was really small and too crowded. The spa was loud and quite stressful so I only stayed for 20 minutes. Good thing: entrance was cheap, so it was ok, and the view was beautiful.

    Lovely staff! The room was quiet and the bed was super comfortable.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    10
    Excellent, comfortable and affordable price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I genuinely loved the way they accepted my request to do something special for my partner because the interior design of our hotel room and the comfort were so good. I do actually recommend that people have nice time there.

    Stayed in July 2024

  • Reviewed: 31 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Compact Room
    • Stayed 5 nights

    I booked the spa I had to go down to the reception area twice firstly I couldn't enter the spa and secondly, i wasn't given a towel/robe and i had to go down to reception again - i was expected to know how it functions

    good breakfast comfy bed good location

    Stayed in May 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice view from the top floor rooms. The gym and spa on the 13th floor are really good.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Spa information not correct
    • Leisure trip
    • Couple
    • Compact Room
    • Stayed 1 night
    • Submitted via mobile

    No correct details on Spa useage given in booking.com. also the Spa area closes early. Thankfully, the stuff made it possible for us to go to the Spa area at least for some time.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    9.0
    I enjoyed my time.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool was up to my knee. Sauna was a bit cold.

    Breakfast was nice. Also I think Gym was pretty good. Sauna could be hotter and pool could be deeper. Other than that was ok. More things could be in the room.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    This hotel sets the bar high
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything is done better then the rest

    Stayed in March 2024

Showing 1 – 25

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