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Reviews of Best Western Plus Park City Lund 4 stars

Hedvig Mollers Gata 2, 23355 Lund, Sweden

#6 of 16 hotels in Lund

Guests' Choice

Review score

Based on 466 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    7.4

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 13 March 2025

    9.0
    Clean, friendly and welcomes dogs. Great value.
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    The mattress could have been softer

    Incredibly pet-friendly and cheerful/helpful staff. Great breakfast

    Stayed in March 2025

  • Reviewed: 9 March 2025

    8.0
    Comfortable, clean hotel.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights

    The options for a gluten-free diet at breakfast were a bit poor. For example, there was no soft bread, only Swedish hard bread (knäckebröd), which is good but I would have expected to find regular bread, too.

    The room size is good, the hotel is very tidy and well-kept, and the bar area is also comfortable. The staff was very friendly and helpful.

    Stayed in March 2025

  • Reviewed: 15 January 2025

    9.0
    My stay in the hotel had exceeded my expectations and the experience was great.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The hotel doesn’t have their own Carpark. Would be nice if they can negotiate a better daily or weekly rate for their check-in guests with the commercial Carpark next door.

    Their staff was super helpful especially Isabel who has done beyond her usual job duties to help us out. Really appreciate her assistance during our stay.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Too far from the city center.

    It was very clean. The food is very good. Staff is great.

    Stayed in January 2025

  • Reviewed: 18 November 2024

    9.0
    really good experience
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    Parking should be part of the hotel fees

    Stayed in November 2024

  • Reviewed: 24 October 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    the restaurant service spoiled the mood in the evening

    Good breakfast, nice room

    Stayed in October 2024

  • Reviewed: 21 October 2024

    7.0
    Room price Vs service provided is high
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    cleaning of the room & the changes, is considered as extra, i was not aware of that when i did the booking

    break fast acceptable, i didnt use the parking

    Stayed in September 2024

  • Reviewed: 21 October 2024

    8.0
    Welcoming and comfortable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Parking arrangements were disappointing. There were plenty of spaces all within a multi-storey car park. It was expensive and we were unsure how safe it was as there was a new car jacked up with no tyres.

    Staff were welcoming and attentive. The breakfast was outstanding. The bistro food was freshly cooked and very good. The size of the room was very good

    Stayed in October 2024

  • Reviewed: 15 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    Parking needs improvement I wasn’t very happy with the parking situation. It cost over 300 SEK for 24 hours, and figuring out how to pay through the app was quite confusing. There’s a high risk of accidentally paying for the wrong parking area, which could result in fines. If you’re parking here, I highly recommend double-checking that you’ve paid correctly. PLEASE sort out the parking system, especially since the location requires most guests to arrive by car. I rated 7 mostly because of this parking experience, if the parking was free I would have rated this hotel at least 8.5

    Modern facilities, comfortable stay, and great service I stayed on the 8th floor, and the view was lovely—definitely a highlight of the room. The hotel facilities were modern and of high quality, and the bed was incredibly comfortable, making it easy to get a great night’s sleep. I had made a special request for an additional duvet, and it was already in the room when I arrived, which showed great attention to detail. The breakfast was fairly standard, but everything was fresh and well-prepared, maintaining the high quality. Overall, a wonderful and comfortable experience.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Perfect place to stay with pets.
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap soap and shampoo. I would recommend to change them to “Rituals”. They are also ethical, but have better quality. Parking in a separate parking house, not part of the hotel. Didn’t find tomato juice at breakfast. Simple coffee. No pancakes (maybe they are served at some days?). Baked beans, fried tomatoes with cheese, pancakes, tomato juice and cappuccino - that is what I would like to have at breakfast :)

    Pet-friendly hotel. You can have breakfast with dog in a certain part of lobby. Clean, comfortable beds, calm place to stay, around 15 min walk to center of town. Very welcoming attitude.

    Stayed in August 2024

  • Reviewed: 6 September 2024

    8.0
    Good location for overnight stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cobweb hanging from ceiling otherwise very clean. Desk chair looked a little tired. Breakfast tables - many were needing to be cleaned. Cost of parking as none owned by hotel and need to park first before checking in is a pain. Cost of food.....a little overpriced but still tasty. Otherwise stay is quite good value for money and I will stay again.

    Great location. Easy access to city centre but also next to main road. Good sized room, comfy bed and furnishings. Liked additional touches of ear plugs (not needed as very quiet and peaceful on second floor) and nail file etc. Well presented bar area and reception. Good quality food for breakfast and evening Bistro menu. Friendly staff and polite and respectful. Great for an overnight stay.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Shortage of places to sit for breakfast because the tables hadn’t been cleared. I reckon it was a one-off - didn’t happen on my last.visit.

    V comfy beds. V welcoming to dogs.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The lady on night duty 24/25th made us an excellent breakfast as we departed at 5am. We were not able to control the temp in the room. Vvv hot. Bathroom amazingly clean. All toiletaries were excellent.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    It was great
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The location is okay, do not expect a gorgeous view outside your window. The tv was not suitable for netflix or other show streaming program.

    We liked breakfast and the bed was comfy. The bathroom was spacious and clean

    Stayed in August 2024

  • Reviewed: 20 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    No free parking. Very expensive to park in the parking house next door. Sad to see so many empty spots on the street but not allowed to park there.

    Very nice clean rooms, friendly staff and amazing breakfast!

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bar closes at 11pm. Parking is too expensive.

    Modern and clean. Great breakfast.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    A little bit far from center Lund

    Breakfast Bikes for rent Rooms

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    No parking paid 7€ per day

    Friendly staff, good selection for breakfast, spacious room

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Really comfortable room, great breakfast.

    Stayed in July 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    Room size, the bed was very comfortable and a big window

    Stayed in August 2024

  • Reviewed: 7 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Nothing

    Breakfast is great

    Stayed in August 2024

  • Reviewed: 3 August 2024

    9.0
    Great hotel, shamelss parking
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    The hotel administration really has to make a better and a clearer arrangement with the parking provider, better than saying "we are not responsible". All signs are in Swedish. It is critically important that vehicles lower than 1.9m must park inside, and taller vehicles outside (only a few spots available). Otherwise you get a ticket. The payment is inside the hall even if you park outside. Please make sure the receipt is sent to you by email. The parking is a harvest zone of parking controllers. We paid 200kr (20eur) for the overnight parking, and had a receipt, but still got a ticket with our foreign plates. A totally shameless practice very likely common and known to the hotel administration considering a clear sign "we are not responsible".

    The hotel staff is very friendly and helpful, available 24/7. We arrived late at night, the two family rooms were nicely prepared with the door opened between them. Breakfast is perfect with a great selection and quantity. One wish is that cleaning needs to be checked more carefully by the floor manager. Once the bin was not empty, another time the fridge had some old stuff.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Just well looked after property

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Overall great hotel but parking arrangement could be improved.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The hotel does not have parking. There are a few parking spaces and garages just opposite, but the hotel has a plate at the reception warning guests that they take no responsibility. The parking was expensive (pay per hour), you have to download an app as the automats do not work properly, and I read google reviews that people had issues getting ticket although they paid and it was not possible to reach anybody. The hotel could arrange that guests can pay via them and have peace of mind. We decided to park 500m further on the street which was free at night.

    Check in was smooth and fast. Room very nice, modern and looked new. Breakfast had good choices and though there was quite a rush the personnel were fast cleaning and replenishing. Distance to the center acceptable. They accept dogs and there is even bowl with water and treats at the entrance. Overall good value for money.

    Stayed in July 2024

Showing 1 – 25

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