* seems that there is not daily cleaning in the common areas, for dirt in elevators it took nearly 5 days before it is cleaned * The staff at the breakfast 24th July to 27th July was not very service minded. Everyday we need to go and ask for help to remove the dishes from earlier guests in order to get a table to sit. *Cleaning in the room need to be request the day before and there is no easy way to request this as there is no phone in the room or no sign i can hang it in the door handle. When queue and asked at the reception the question back from the staff was what kind of cleaning do you want. What do you mean ?!? If stay at a hotel what kind of cleaning do a guest need ??!?

The location is near tram and easy to go to other destinations Lollo Bernie club was a great activity and the kids really enjoy it. The staff at breakfast from 28th and 29th July was very helpful and service minded

Stayed in July 2022

Bad organized and messy breakfast

Stayed in July 2022

Kid friendly and comfy.

Stayed in July 2022

Nice room and good breakfast spread, friendly staff and a pleasant location

Stayed in July 2022

very clean and friendly

Stayed in July 2022

Breakfast where everybody touched and selected (bad looking probably) food by fingers. Also parking for a car , totally bul...hit! They say : we don`t have our own parking but is easy to park around. Long story..ended up with 600 SEK parking ticket. I will never go to this place again. I suggest to go to reception first and ask for parking details which to me sounds like bul..hit but you better do this if you don`t speak Swedish (they said : we send all details in email. Yes you did but in fu...king Swedish language only!!!)

Great hotel, nice people.Nice bed, nice view.Ok price if not parking ticket.

Stayed in July 2022

Parking

Lovely food!

Stayed in June 2022

Just one little thing. We were on the 14th floor and so it was hard to catch an elevator (we also had a baby stroller with us so couldn't use the stairs) so sometimes we had to wait 6 times to get to one of the elevators, but that's really fine compared to everything else. Not a big deal. :)

Everything was very good. The hotel room was very clean, the view outside was lovely, bed very comfortable and also very happy about the opportunity to have a bed for our baby. Breakfast was also very tasty each morning. 😊

Stayed in July 2022

broken lamps no towels clogged drain

good parking

Stayed in July 2022

the room was small for family. we have requested them for everyday cleaning but they didn't do it. the breakfast but they didn't refill the jars when empty.

location

Stayed in July 2022

Very good breakfast

Stayed in July 2022

The floor was not clean, there were lots of dust and hair. The toilet bowl was not either clean, it was yellowish color, looks like they did not brush it. And there were no shampoo and soap. It was not a good experience at all

Size of the room was big enough.

Stayed in July 2022

i loved t

Stayed in June 2022

Breakfast was complete chaos, half was out and 15-20 min in a que at a pre booked time is far from ok. Further, the quality of the food was extremely bad.

Room was fine, new built and fresh. Parking was cheap.

Stayed in June 2022

We have made a late entry into the Hotel, so the guy in the reception give us a room on the second floor which wasn't clean, there was still garbage from the previous guests and there was missing stuff in the bathroom (like glasses, hair dryer, etc...). Two weeks before we come we made a reservation for a room, and politely we ask if we can get a room with a view, and the hotel reception say that will organize to get one of the best rooms. And here is an image of that view

Breakfast was good and the staff that was working in the kitchen were very polite, the room was clean, but they weren't cleaning every day and there was always hot water

Stayed in June 2022

The booking said 'city view ', we only had a view of a wall.

Stayed in June 2022

There was a family room, super clean, with tasty breakfast. Very kind and helpful personal

Stayed in June 2022

pool is only thing missing. parking is not free

Location is really nice. About 10mins ride to center. Hotel lobby is really good with good ambience. Breakfast is good. we got room on 18th floor which has good view. overall our family enjoyed the stay.

Stayed in May 2022

the room was empty, just bed and tv, no coffee maskin , no Telefon to call a reception, if u want to take a shower, no shampoo in wc

nothing

Stayed in May 2022

4* Hotel,no slippers, no phone in the room.very small room and bathroom. Very,very expensive for what you offer.

Stayed in May 2022

very small Family room, and for three days no changing towels..parking not for free..

very soft and comfortable bed! I never slept so good in my life like here!! Breakfast was really perfect: pancakes -the best! My kiddos was so happy about own beds in room.

Stayed in April 2022

Ambience of the room with proper bed set ups for our entire family.

Stayed in April 2022

No room servicing or provision of fresh towels

Most things

Stayed in August 2023

the breakfast was really bad.

it was fresh & clean

Stayed in April 2023