no water to drink at the room

close from airport

Stayed in February 2024

Experienced a nasty trick with breakfast whereby we have been lead to believe we are booking a room including breakfast however upon an arrival we have been told it's without. The receptionist told us it happens with often and it's due to the Booking.com, she acted very sorry but clearly expecting us to buy that breakfast. Moreover the breakfast is 2times more expensive on arrival than if booked with the room. This strongly suggests a faul play on the hotel management side relying on the aforementioned info from the receptionist that it "happens quite often". I agree we should've double-check everything however we do use Booking.com very often experiencing this type of thing first time. Right now we've got another place booked in Sweden whereby it's all correct as it's always been so far for us. Booking.com can be customised up to certain extent to avoid this kind of things as we noticed few times with other properties. It's a 4star hotel and surely they can make sure it's described clearly on any booking site they use. So if the hotel likes to reply something in lines being very sorry but they cannot do anything with booking.com then we don't buy it.

Location&comfort saved the day a bit

Stayed in February 2024

The pillows are bad, the dinner menu could be better.

It’s convenient, it’s clean and the rooms are spacious. Facilities are good too, gym, pool and sauna are an added bonus. Breakfast is good but the dinner menu is limited and could be improved.

Stayed in January 2024

The room was nice and clean, but the curtains were dirty with fingerprint marks if l am going to picky! I have attached a photo. The cleaner may not have seen this as the curtains may have been pulled back in the morning.

The welcome l received after a busy day. Water and other refreshments which were available near the reception.

Stayed in January 2024

Tv program

Near the airport

Stayed in January 2024

Conveniently located with regular shuttle bus service.

Stayed in October 2023

Bed was too soft. Back pain for both of us at the morning. Good that it was just one night. Never coming back again.

We had everything what we need

Stayed in December 2023

Under the bed wasn't clean

Stayed in November 2023

Too short stay, could not use most of the facilities

Clean, good breakfast, nice and attentive staff

Stayed in November 2023

I checked out on Saturday at about 11 a.m., and at 3 p.m. I realized that I had left my swimming trunks in the room (it was a present of someone special and they were quite expensive (approx 100 eur)). Immediately I sent a message to the hotel, informing them but there was no reply... I knew exactly where in the room I left them. As there was no reply, and I wanted to find them, I came specially from the central Stockholm to the hotel on Sunday evening around 4 pm and asked to check. The receptionist went to check, but it was not found. She told me that the housekeeping manager will be at work on Monday and they will check.. I gave her my phone number and she promised to call. However, it's been almost a month, and they even tried to contact me. I do not want to imagine what happens in this hotel if you leave your ring or watch or something of value. If this is your attitude to guests' property, sorry, I can not give you more than 1.

They have a nice swimming pool. The room was clean but quite small, and the bathroom was quite small. My first impression and my general comfort were good, but...

Stayed in October 2023

The bed sank in in the middle drawing its occupants down into middle of bed

Other than bed it was decent for price

Stayed in November 2023

The bedroom was extremely warm, air conditioning didn’t appear to work. This was reported via their WhatsApp message to me asking how my stay was, and was never actioned or received any communication back. Room was uncomfortably warm for two nights. Mentioned at checkout and staff did not seem to care or offer any reason.

Good price and convenient airport location.

Stayed in November 2023

My first room was way too hot(something broken). My second room had a faulty window sealing so it was noisy. "Vegan sausages" that I ordered were a mean joke. Staff also was sure Bolt-taxi couldnt come pick me up, which it did

staff

Stayed in November 2023

Water pressure in shower very low.

Perfect for what I needed. Good rest after a long journey. Very conveniently placed and quiet Hotel.

Stayed in October 2023

Convenient and easy. Good transfer possibility.

Stayed in October 2023

I felt that the hotel room was vastly overpriced and it wasn't terribly clean. Members of staff barely interacted with me. I stayed at the hotel for around 8 hours and it costs $130 - really not worth the money.

The proximity to the airport was great and the airport shuttle was super prompt and ran regularly.

Stayed in October 2023

Limited space in bedroom and bathroom, No real desk in the room. The names of the two hotels at the airport: "Radisson Blu Terminal in Arlanda" and "Radisson Blu Arlandia" are too similar not to be confused and easily Identified by the indications in the airport.

Fast and kind staff at check-in and check-out. Comfortable bed. neat and well-equipped room.

Stayed in October 2023

Chromecast was not working in the tv

Stayed in October 2023

Two hotels with same name at same airport. We had mistakenly booked different hotels. As this was pre-paid we were not allowed to change hotel in order for all colleagues to be at same Hotel. This we thought was very bad especially as it was same hotel chain.

Breakfast very good

Stayed in October 2023

Wasn’t the cleanest

It was good location and had airport shuttle

Stayed in August 2023

inaccuracy of rooms allocations. room that I got was really small and tight.

I booked and paid for a Family room that should have included 1 bunk bed, 1 sofa bed and 1 queen bed. Instead, the hotel put me and my family in a very small room that had 3 separate single beds. I did point out the issue to the hotel reception yet the staff just gave me a business card of their manager to contact and talk to. I was on my way to a different city and did not have the time to send emails to sort out 1 night stay.

Stayed in July 2023

The hotel was difficult to find and very far from the airport. It is obviously understaffed, and you just cannot get basic requests answered. When I arrived there was a crowd in the lobby waiting for check in. I thought that I did the online check in advance so it would be fine, As a matter of fact I could get the key but there was no direction to the rooms and no staff to ask to. I ended up waiting in line. The room was cold. I tried to reach the room service 3 times over two hours, nobody answered. I tried to reach the reception, nobody answered. I caught a cold and was unable to work the remaining of my stay. This hotel was the worst Service I have experienced lately.

The room was clean.

Stayed in September 2023

room was dusty and the lotion was half used. Breakfast was fabulous. Spa area is just a joke

Stayed in October 2023

If only they stated information on how to reach the hotel(take the free shuttle bus from the airport) then I wouldn't have spent 350 sek (30 euros) for a 2 km drive from the airport to the hotel taking a taxi.

Very clean, close to the airport.

Stayed in October 2023

Very good place! Staff are friendly but talking too much and they forgot to write what have we payed for our stay! like late Chec out, breakfast didn’t write to our room and parking we got penalty! we are very sad about what’s happen during our stay! hope somebody will contact me tomorrow! probably i have to call

Stayed in October 2023