Breakfast is not bad really, but moderate and the breakfast room is a little small when compared to the size of the hotel.

Very spacious and comfortable rooms. Location is at a very convenient point of town. Helpful staff.

Stayed in March 2023

One of the bedsheets were not cleaned properly and had some bad stains, but it was resolved quickly when asked for new ones.

Location, friendly and helpful staff. Immediate assistance when requested. It was clean.

Stayed in March 2023

great location, nice room, helpful staff

Stayed in December 2022

Asked for one big bed but got two smaller ones. Blanket was very thick and it got too hot at night.

Good breakfast, friendly staff, very large room, not too expensive.

Stayed in February 2023

the bed was a bit awful. the mattress was extremely soft, it felt like a water mattress.

the room was amazingly big (I read a lot about Sweden and the small rooms😅), a huge bathroom with a bathtub (such a bless after a day walking in the cold), the TV has chromecast and for us was a veeery good thing because we could watch Netflix at night. the toiletries were amazing, the best shampoo I ever had in a hotel. And the hotel is located central, you get easily by foot to all the attractions, and also there is a bus stop right outside the hotel. also a big plus was the sauna at the gym, the only thing about it was the location in the changing room, so it was only women/men. we wish for a common one. the breakfast was really good, a lot of options, the problem was the timing, you have to book you time a day before and you have 20minutes, but they don’t make you leave if you are not finished.

Stayed in February 2023

A bit too expensive for state of the rooms. They were not dirty but the room was worn off.

The location was good, close to the central station and city center. The bed was nice and we slept okay. We stayed for 1 night and we don’t have any complaints.

Stayed in February 2023

the room was a bit colder than expected

very spacious room, nice restaurant, good breakfast and amazing staff

Stayed in February 2023

the room needed a few repairs

location and friendly staff

Stayed in February 2023

The daily cleaning was not properly!

Stayed in February 2023

the room was really cold we had to turn up the heat

Clean and tidy rooms. The hotel had a lovely breakfast and a nice gym.

Stayed in January 2023

some of the property is a bit dated and the lights in the bedrooms are rather dim at times!

excellent location for seeing Malmo, Lund and Copenhagen without the busyness of Copenhagen! would definitely recommend this as a base! breakfast is amazing with so much choice! all the staff bar one In reception who was quite rude are lovely - Emily on reception helped us with a birthday surprise for our daughter’s 21st birthday and Sandra was really helpful sorting our bills and with advice! The maid on the 6th floor was very friendly and helpful too!

Stayed in January 2023

reception guy was quite abrupt on arrival on Saturday and told us to just sit over there as our room wasn’t ready - not what we expected!

location breakfast is fab rooms spacious & comfortable

Stayed in January 2023

fridge in the room smelled of fish and so did the room

location is good and central room size is good most staff are friendly and helpful

Stayed in January 2023

-

great quality

Stayed in October 2022

the room was really cold. Hot air was meant to come out of the a/c vent but didnz guess they were saving money. also asked to change rooms - there was an interconnecting door so noisy as the room next to us was occupied. asked to be moved but they said no.

location

Stayed in January 2023

the breakfast was served in a conference room … didn’t enjoy the environment but the food itself was GOOD! only the eggs were too watery for my taste

the room was big and quiet. big bed, big bathroom.

Stayed in January 2023

it was clearly an old building that could use a bit of renovation.

facilities we needed were there, clean, big room.

Stayed in January 2023

Our car didn't fit in the public car park since the max. Hight is only 1.90m so we had to park on the street.

We liked the spacious family room, the big size tv and the sauna. Also there was a good hot shower and great breakfast with huge variety.

Stayed in January 2023

nothing :) Small amount of litter in a drawer but staff sorted everything instantly

wonderful luxury and spacious

Stayed in January 2023

noise from the gym

location and stuff

Stayed in January 2023

the sofabed was very uncomfortable. luckily only our small children slept on it. but for a grown up it would not have been ok.

Stayed in January 2023

Got a room on 7th floor and there was no water pressure or hot water. Got moved to a room two floors down, where water was working, but now there was no body shampoo..... Quite frustrating when you are already standing naked and wet in the shower. Wanted to eat lunch in their restaurant but was super limited menu choice because they were remodelling. Got a Cesar salad that was soso only and not cheap.

The bed was awesome, room was good size. Staff in reception and the repair man I met was super friendly. I asked for a charger and they handed ne one immediately - didn't even ask for my room number. We asked to park baggage for an hour AFTER we checked out, and they did so without batting an eye.

Stayed in January 2023

There were no bathrobes in my room. I stayed at a premium room, and it was advertised that there are bathrobes in those types of rooms. But I ended up buying my own bathrobe, so it's not that terrible. The young lady at the reception was kind enough, but she seemed a bit uncomfortable with the fact I'm partly deaf: I believe she doesn't have much experience with communicating with people with health issues. I'm suffering from a loss of hearing since my childhood, and because of that I speak with a heavy accent, and that made our conversation a bit difficult.

The location is amazing: you can reach the hotel by foot from the central station (5-10 minutes, depends on your walking speed/luggage), but you can also take bus #3 which stops pretty much next to the front door ("Caroli" stop). I booked a premium room: it's literally huge. The room was spotlessly clean and the bed very large and comfortable. My room was on the 7th floor, with a beautiful view over churches. The neighbourhood is very central and pretty safe.

Stayed in January 2023

very large rooms and comfortable beds. quiet.

Stayed in December 2022

nice location

Stayed in December 2022