Östergatan 10, Norr, 211 25 Malmö, Sweden
#21 of 37 hotels in Malmö
Guests' ChoiceBased on 1764 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 27 April 2024
Lorraine
United KingdomHaving to leave!
Everything
Stayed in March 2024
Reviewed: 22 April 2024
Christina
DenmarkEverything was perfect. The staff were extremely helpful; both before and during our stay.
Stayed in April 2024
Reviewed: 16 April 2024
Catalina-laura
United KingdomN/A
Everything was perfect. Huge room, very comfy beds, little touches that made our stay perfect!
Stayed in April 2024
Reviewed: 10 April 2024
Gaby
NorwayCustomer service after the stay .. I still have issues with the money frozen on my credit card from this hotel. Room is payed and money got deducted but frozen amount didn’t get released afterwards. So basically another room charge is still blocked. Contacting the customer service takes ages to receive a reply. My stay is longer than 2 weeks ago and this issues is still not solved.
Stayed in March 2024
Reviewed: 8 April 2024
Lulit
SwedenStaff was nice and helpful
Poor breakfast.
Stayed in April 2024
Reviewed: 8 April 2024
A
NetherlandsTransaction. The inquiries were unsatisfactory and they had no experience in dealing with customers. Exclusively on Saturdays and Sundays, and the breakfast owner asked me in the morning to pay for breakfast. No invoice or receipt.
Time to pass due to the weekend
Stayed in April 2024
Reviewed: 6 April 2024
Deyan
BulgariaNone
Spacious room, comfortable beds, very good location.
Stayed in April 2024
Reviewed: 6 April 2024
Slavica
SwedenTo chenge that guy with werry poorstrange english akcent !!!
they didn't want to change my date of my arrive, and I knew it wouldn't cost them anything!
Stayed in March 2024
Reviewed: 5 April 2024
Izzy
United KingdomNothing
Lobby very clean, staff welcoming and helpful when asking questions where to eat and about the area.... Gave us a map and marked where we should go... The room was fantastic, lots of space and comfortable beds. I used the gym which was also a nice size and clean...
Stayed in April 2024
Reviewed: 2 April 2024
Eslami
Denmarkthe staff were not very friendly. they did not provide slippers in the room even after we asked them.
Stayed in March 2024
Reviewed: 30 March 2024
Romans
United KingdomCouldn’t be better
Amazing in everything Room size is beyond expectations Clean and tidy Cosy and relaxing Beautiful lobby are
Stayed in March 2024
Reviewed: 30 March 2024
Nasreen
United StatesWe were not informed about breakfast or any other info regarding what the hotel provided and times
The water and fruit that was provided
Stayed in March 2024
Reviewed: 29 March 2024
Katie
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 28 March 2024
Katerina
DenmarkOld food from previous guests in the fridge. The towel warmer was so warm that I got a big burn mark on my arm.
Great location - close to everything. Staff polite.
Stayed in March 2024
Reviewed: 24 March 2024
Tobias
ChinaRooms are peculiarly designed, low quality furniture, carpeted, and poorly lit. Beds are too soft. Showers are not closed off so cool air keeps hitting you.
Stayed in March 2024
Reviewed: 24 March 2024
Sonia
SpainThe room was huge, bed confy. Staff very friendly. Breakfast was good and lots of choices!
Stayed in March 2024
Reviewed: 19 March 2024
Anass
United KingdomIt was dirty, the furniture in the dining room was covered in food as were the soft furnishings in our bedroom. The bedroom looked very dated and the tv could not be accessed to the hotel settings programme.
It’s location
Stayed in February 2024
Reviewed: 19 March 2024
Ömer
Turkeyi can not get warm room. i tried all buttons. We have not slippers in the room.
Amazing Huge Room, so clean and designed well
Stayed in March 2024
Reviewed: 13 March 2024
Joseline
United KingdomCleaners need checking it was not great only black two females were great they cleaned and did they job great but the article female with the vail. We had to clean our room ourselves not great at all.
Room nice but the Pillows and sheets were dirty we had to clean our room for us the first night we stayed . Pillow had stain and the cleaners didn't remove the bad stain pillow they added a new pillow case. Det var hemskt
Stayed in March 2024
Reviewed: 12 March 2024
Mullann
FranceBedroom was in poor state and needed updating. Poor lighting. The room felt like an old office space that had recieved a slight makeover that didn't go far enough. Asked for an additional towel as only had one to share and it never arrived.....
Hotel was very clean. Beds were super comfy. Breakfast was fabulous
Stayed in March 2024
Reviewed: 9 March 2024
Kenny
United KingdomJust told you.
Unclean room. Walls, floor, ceiling and furniture all dirty. Room cleaned only once in four days. Not value for money.
Stayed in March 2024
Reviewed: 8 March 2024
Bryan
United KingdomLeaving.
The Roma in the hotel are large, well provided for, with kettle, hair dryer, soaps etc. plenty of space away from the beds and reasonable city views. Breakfast is well catered for. The hotel is well staffed and the staff are on the ball. But not just doing their job, I stayed here twice and was made to feel welcome and valued on the first stay, and even more so on the second. I travelled with a large dog and he too was well looked after. I would love to stay here again.
Stayed in February 2024
Reviewed: 3 March 2024
Muhammad
Swedenbreakfast was too much expensive even not have enough breakfast items as well and room was not clear properly, bathroom floor was too much cold. our kids can not even stand for 2 minutes on floor. whole the time we listen noise around. room was not sound proof.
Stayed in March 2024
Reviewed: 28 February 2024
Olga
SwedenIt is at most a 3 star hotel. The property is dirty and outdated. The ventilation was non existent, not in the room or the rest of the building. There was a strong smell of mold and drain in our bathroom .The breakfast is poor and some of the options were not eatable, for example the pancakes. Do not stay here.
Nothing
Stayed in February 2024
Reviewed: 26 February 2024
Theodora
CyprusWe booked 3 supreme double rooms but apparently there was a glitch in the system so we were placed in conference rooms with added sofa beds. Very uncomfortable!! No refund was given, only was provided with option for breakfast and 25% off dinner. Expected much better from an establishment such as radisson.
Friendly staff
Stayed in February 2024
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