No outlets in bathroom. Terrible view for being a runway view. Very old room. Heated floors in bathroom not working. Mold/mildew/scale buildup in bathroom. Stayed in another room 10 days prior that was supposedly the same room type but was much newer and nicer.

The restaurant

Stayed in December 2022

The rooms were a little cold

The location

Stayed in December 2022

This review has been hidden because it doesn't meet our guidelines.

nothing

neat and clean

Stayed in December 2022

Our room was really dirty, wine stains, hair and all sorts of debri on the floor and under the beds. We did get "upgraded" from a de lux room with outside view to a family room with inside view.

The location is great

Stayed in December 2022

Shower had green calcification and seemed dirty. Not tempted to take a shower. The facilities need updating.

Staff very nice and friendly.

Stayed in December 2022

The room was so well isolated that I had problems with Internet on my phone, while working from the hotel room. But as said: No disturbing sound came through. I should use the hotel wifi the next time. J

Easy to access hotel at the airport. Possibility to leave the bags there before going to the city center. Arlanda Expressen is quick to Stockholm City. Good sound isolation. No sound came through from the airport. Great breakfast.

Stayed in December 2022

I don't understand how this hotel has 4*. What a poor experience it was. The room was very cold and the AC (very old system) was not working properly. Staff tried to convince me that I just had to wait. Finally, after a couple hours they sent a small heater that was the solution. During all this time staff was unfriendly and even rude. This seems to be the rule for staff as the check-in and check-out staff were equally rude. The hotel is noisy - every time someone closes a door you can hear and feel it as the whole structure shakes. The furniture is from the 80's (it looks like, anyway) and is in a bad shape. You have to leave the water in the bathroom running for several minutes before it warms up. Bar and restaurant (breakfast) are outside the hotel which is quite uncomfortable as you have to take the jacket, scarf, hat, etc. All in all I was quite happy to have a very early flight and not staying long here...

The hotel is in the airport- couldn't be better for earlier flights.

Stayed in December 2022

-

everything great. breakfast is excellent

Stayed in December 2022

The room was quite cold at night, even with the heating on, and the air circulation system was quite loud. The hotel sent way too many spammy messages to me leading up to the stay. The "Superior Room with Runway View" that I had booked had no actual view of the runway, just the terminal.

Great breakfast. Good restaurant. Friendly and helpful staff. Great location for air travel. The room was quiet.

Stayed in December 2022

Nothing!

Everything!

Stayed in December 2022

Room was very cold and facilities poor

location of hotel is within the airport

Stayed in December 2022

it was slightly expensive for one night I thought.

Stayed in November 2022

It was terrible

nothing

Stayed in December 2022

room a little basic and lacklustre. would have been good for some signs in the airport as we struggled to find it. a bit expensive for what it was

comfortable bed and clean. location great when landing very late. friendly staff

Stayed in December 2022

No complaints.

It is located in the Arlanda terminal with views overlooking the runway.

Stayed in November 2022

The "freshness" and cleanliness NOT up to anyone's standards. Bathroom below minimal expectations. Ancient showerhead. Antislip dots in bath too old. Showercurtain unfresh. One of two mirror lamps not functioning. Several lamps unplugged. Dusty bedtable. Dirty deskchair. One of two wardrobe doors missing (?).

Location great for early flight.

Stayed in December 2022

All perfect

Perfect location for a transit overnight stay between flights. Really good facilities. Exit just next to Central train station and Terminals.

Stayed in December 2022

Until last Friday, I have stayed frequently at this hotel. Mainly based on the location in the terminal. From now on I will not chose this hotel. The reception staff is either stupid or vicious. I month ago I traveled with my adult son. I booked a room with twin beds, we got a room with a kingsize bed. When I arrived this time right before midnight, I had booked a room with a kingsize bed, I got a room with twin beds. The incompetence is astronomic.

the location

Stayed in December 2022

Paid extra for a runway view. The expectation was a window out to the runway. In actuality, we had a window looking out on arrivals, with another window beyond that of the runway. Couldn’t enjoy the view much because the harsh light of the arrivals hall made it too bright to leave the curtains open. Reception gave us one key, and that key is also used to power the lights in the room. So, when my husband and I wanted to find food and our 15 year old son wanted to go to bed, he had to listen for us to knock. Would have asked for a second key but reception was unfriendly.

The room was very clean.

Stayed in November 2022

Beautiful room and bath, location in the airport is ideal during layovers. Breakfast was very good and had many options.

Stayed in November 2022

Not all Toiletries were provided inside the room. The bathroom didn't have a plug point to connect a hair dryer or trimmer. Couldn't connect my ipad or phone or laptop to the TV. The long waiting time at the reception for check-in.

The room was clean and the breakfast was good. The hotel is in a perfect location.

Stayed in November 2022

Too pricey for the quality. You can hear all the doors bang so that disrupts your sleep - which defeats the purpose of "rest" before an early flight. The bathroom was rusty and old, I didn't even use the shower - it just looks filthy.

It's inside the terminal, great for a super early morning flight.

Stayed in October 2022

nothing apart from less than average number of international TV channels. for an airport I would have expected more English channels

location and quality of room

Stayed in November 2022

Difficult to find

Comfortable and quite room in a great location

Stayed in October 2022