Between terminal 4 and 5, 190 45 Arlanda, Sweden
#7 of 12 hotels in Arlanda
Guests' ChoiceBased on 3894 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.2
Staff
8.8
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 12 July 2022
Tsz
SwedenThe shower gel bottles are tricky, not very easy to use, but not a big issue.
Good service, extremely helpful 24h reception team. Clean and quiet.
Stayed in July 2022
Reviewed: 12 July 2022
Jason
United Statesroom, location and breakfast. big room. restaurant with great view over look at terminal. staff are very friendly. If you have early flight or arrive late at terminal. This is a perfect hotel to stay.
Stayed in July 2022
Reviewed: 11 July 2022
Dezso
CanadaDifficult to find your way. Actually, impossible.Part
Stayed in July 2022
Reviewed: 11 July 2022
Isabela
GermanyI have nothing to complain about.
One of the best hotel rooms I've ever stayed. Very clean and beautiful. The breakfast is very well served.
Stayed in July 2022
Reviewed: 10 July 2022
Meryl
SwedenThere was no kettle in our room, only a kettle base, we rang to housekeeping and a kettle was brought. The room safe did not function, there were small balls of dust in some corners and the marble around the wash basin had not been properly cleaned after the previous guest. The restaurant attached to the hotel offered only three main courses which rather surprised us given that it was rather expensive for such Dissa limited choice. We have previously stayed at this hotel but were sadly disappointed on this occasion
Close to departure and arrival, easy to access, pleasant staff
Stayed in July 2022
Reviewed: 10 July 2022
Amanda
United KingdomNothing
Very comfortable beds, nice clean room with a view of the runway. Inside T5 at Arlanda airport so perfect for an early flight. 2nd time we've stayed and will be back.
Stayed in July 2022
Reviewed: 10 July 2022
Martine
United Statesdirty, inconvenient, no way to get help from staff
near the airport
Stayed in June 2022
Reviewed: 10 July 2022
Rozita
United Stateslocation was great
Stayed in June 2022
Reviewed: 8 July 2022
Robert
United StatesLocation, Convenient, Clean, Comfort, efficient and friendly staffs! Good breakfast!
Stayed in July 2022
Reviewed: 8 July 2022
Henry
AustraliaThe hotel website is misleading in that the hotel DOES NOT have a restaurant. The restaurant immediately outside is not part of the hotel so don't try to charge anything like meals or drinks to your room. You need vouchers from the hotel if breakfast is included. On our first night the restaurant staff accepted charging it to our room, so we thought that was normal. The next night my wife was on her own thinking she could do that again but was embarrassed by both the servers and hotel reception claiming she could not charge her meal and drink to the room. In the end they agreed to do it but it was NEVER made clear to us this was the case. Don't believe the hotel website. Apart from that the stay was OK.
Location was great and convenient for flying in and out.
Stayed in June 2022
Reviewed: 7 July 2022
Des
SwedenWe did not get information on the breakfast voucher from the reception.
The room was excellent!
Stayed in July 2022
Reviewed: 5 July 2022
Kit
United KingdomAir con broken in the room
Stayed in July 2022
Reviewed: 5 July 2022
Matthew
United StatesFinding the entrance wasn't as easy as we expected and we had to hunt for it for more than 10 minutes.
A hotel right in the airport was just what we needed. We were at our gate after a leisurely walk. The room was exceptionally quiet and well maintained.
Stayed in May 2022
Reviewed: 5 July 2022
Hassan
SwedenI forgot to choose room with a view so I didn't get a view at all. I was expecting all rooms to have a view to the airplanes watching them flying and so.
Amazing and comfertable hotel. Sleeping at the airport experience couldn't get any better. The breakfast was 10/10 you don't want to miss it
Stayed in July 2022
Reviewed: 4 July 2022
Neil
United KingdomNothing
The staff were amazing
Stayed in June 2022
Reviewed: 4 July 2022
Harry
United StatesA Long check in time, a constant line at check in. No early breakfast offerings, early breakfast area was not supported. Nothing was left to pick up. Area looked unattended to for quite a while and no staff available to replenish.
Great room,well appointed.
Stayed in May 2022
Reviewed: 3 July 2022
Ola
SwedenHowever, now the hotel has become slightly run down. After some room changing, as the air condition did not work in our first room, we got a room on the sixth floor with a view over the runway. That was nice. But the room itself was not totally in order. One bulb in the reading lamps beside the bed was out of order and had not been changed. The handle to the minibar door was hanging loose. The bathroom door was squeaking loudly, so when you wanted to visit the bathroom during the night, you were waking up other people in the room. Small things that can easily be fixed, if someone just take the responsibility. Obviously that is not the case at this hotel right now.
The location at the airport is the best. A good nights sleep and then you just go and check in to your flight. It has always been my favorite hotel.
Stayed in July 2022
Reviewed: 1 July 2022
Jennifer
Swedenexcellent right at the terminal
Stayed in June 2022
Reviewed: 29 June 2022
Medyab
IraqThe bathroom. Staff not so welcoming.
Location.
Stayed in June 2022
Reviewed: 29 June 2022
Paula
United Kingdomnothing
lovely room, very comfortable and a great view of the runway
Stayed in June 2022
Reviewed: 29 June 2022
Suleyman
TurkeyThe room wasn't ready in the checkin time. Bathroom sink was choked and they didn't fix it.
It is inside the Airport.
Stayed in June 2022
Reviewed: 28 June 2022
Grundberg
United StatesHad to change room because the TV was broken, there was no tv remote and the shower handle part was leaking.
The location, the bed.
Stayed in June 2022
Reviewed: 28 June 2022
Deborah
Swedenthe AC didn't do it's job
clean, good service, location
Stayed in June 2022
Reviewed: 28 June 2022
André
SwitzerlandIn my room nr 556 as well my sons nr 555 refrigerators are not working and beverages are not cold but warm. Liquid soap dispenser in my room 556 is not working.
Location is out of discussion, perfect.
Stayed in June 2022
Reviewed: 28 June 2022
Teresa
Swedenclean and safe
convenient to the airport
Stayed in June 2022
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