Coffee shop

Location

Stayed in March 2024

Pains me to say... room was so dingy tbh, curtains could really do with a wash. Also, noise constantly travels into room. Breakfast is stressful as hard-pressed to find a table (not a great start to the morning) it's like a cafeteria or meat market in there at times. Doesn't feel like 4stars in my humble opinion and expensive price point

It's close to a mrt station (havelock) and breakfast was plentiful in options. Staff were mostly helpful

Stayed in March 2024

The room was always clean. The breakfast was amazing and service exceptional.

Stayed in March 2024

Free breakfast was a misreading advertisement!

The staff said I was not eligible for free breakfast, although I choose this hotel for free breakfast.

Stayed in March 2024

I could not be critical about anything at the hotel

Our room was very comfortable with a lovely view of the river. Access to the river walk directly from the hotel and a nice walk to the restaurants. Fabulous breakfast with lots of options. Staff extremely helpful and friendly.

Stayed in March 2024

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Male staff <front> kind and polite

Stayed in March 2024

Good location, good free breakfast

Stayed in February 2024

The service

Location

Stayed in March 2024

I inadvertently left my medication behind & it was apparently thrown out

Convenient location

Stayed in March 2024

Nothing

Everything was excelent. We were allowed to use swiming pool un dressing room befor going to airport in the evening. Chek out was already in the morning. Very thankful for this

Stayed in March 2024

At midnight the fire alarm started blaring and did nt stop for 20 MINUTES

Stayed in February 2024

Great service

Stayed in February 2024

I was particularly annoyed that my loyalty points with the hotel group could not be assigned to me. I was told that by using Booking.com I had assigned them to Booking! That really made me think about using Booking again except for smaller accommodations.

Stayed in February 2024

We had to change room because of unacceptable noise coming from the service duck next to our room. Then we were given a room with a connecting door to the adjoining room - and the soundproofing was poor. A noisy family next door didn’t add to our enjoyment of our stay with you.

Good location. Easy access to buses and tge TEL mrt line

Stayed in February 2024

Crowded breakfast from 9 to 10. Pigeons on the tables, really disgusting, unacceptable for this hotel. Rest was ok

Stayed in February 2024

The staff need some serious training. One of the slowest check in and check outs I’ve had in a long time

It was available. But I now understand why they had rooms available when other’s were booked out.

Stayed in February 2024

Comfortable rooms, great location, good view. Easy to get around

Stayed in February 2024

I like almost every aspects

Room: was very good. Breakfast: was super Location: I am not very happy with the location. (Hope it could be little more near to the city)

Stayed in January 2024

The bathroom drainage was bad and the room was too dark and ac didn’t work properly

The location and room size of the property was marvellous. Great to stroll around with friends and their kids

Stayed in January 2024

Breakfast wasn’t brilliant. Found a basket of mouldy bread. Reported it and was supposed to get a call from the restaurant manager and never did. Quite disappointing for this brand of hotel to 1. To Let it happen 2. Not even respond to the complaint. Its not a cheap hotel so definitely didn’t expect to find this.

It was a nice hotel with a pool and a bus stop right outside

Stayed in January 2024

Location too far out from main attractions meaning you have to use the subway. Staff weren't particularly knowledgeable about things going on though generally very helpful. Reception area wasn't very inviting - no real seating area to relax - just a few chairs by the entrance that were always filled with people checking in/out and were stuck in front of large aircon units. We were in a superior room which was quite small and although modern was quite dreary.

Breakfast choice was very good. Free chocolate in the mini bar. Iron in the room and launderette in the hotel gives opportunity to do your own laundering.

Stayed in January 2024

The 2nd day raining weather was very bad , not so easy to get Taxi and travel around the city .

Location is perfect and near to city area and surrounding with a lot of nice place to discover . For breakfast there are many selection , very enjoy after morning exercise.

Stayed in January 2024

Nothing.

The facility in the hotel is very functional and fulfill my expectations during my work trip. The staff is very helpful and friendly. The hotel is closed by Havelock MRT

Stayed in January 2024

Walking distance to the train station and Clarke quay. Room is spacious. Staff were polite. Breakfast was really good. Overall an amazing staff

Stayed in January 2024

Clean, comfortable stay. Great breakfasts. The hotel is 5 minutes away from Havelock mrt station. There are complimentary snacks every day. I enjoyed the stay.

Stayed in January 2024