cleaning every2days There was always something like small stone or big dust in the floor.

I liked the comfy bed,stAff high pressure shower

Stayed in August 2022

no sound proof, i dont wanna hear others in mu room!

near city

Stayed in August 2022

The ambience very cosy

Friendly staff excellent service from front desk staff Arfa

Stayed in August 2022

No hot water at night time. I had cold shower for 3 out of 4 nights

The style of hotel is pretty

Stayed in August 2022

The door lock of my room was spoiled. first u thought they will change my room but instead they send someone to fix. For some travellers who has s spoiled door lock is troublesome. Can check the battery before the guest will arrived rather they fix it when the guest come.

location

Stayed in July 2022

The room wasn't clean at all. There were crumbles and lumps beside my platform bed. The glas in the bathroom was clearly used and had toothpaste stains. The shower had no curtains and was next to the toilet. It was not worth the 100+ Euro per night I spent.

The location is quite good, you can reach metro by walking shortly. There are also a few restaurants close by. The single room I had was efficiently used and had high ceiling. It was okay for a short stay.

Stayed in July 2022

I paid for two nights not cheap and no one cleaned my room . I HATE coming back after work to un unmade bed and full waste basket. There was some crap covid policy that mandated every other day cleaning .

Stayed in July 2022

Hotel was fabulous, great location. Excellent customer service, really made me welcome.

Stayed in July 2022

Not sound proof at all. can hear people upstairs stomping. maybe also need to pay attention to scrub the areas under the bathroom sink cuz there was a bit of grime there. but overall other areas actually super clean.

Super clean and comfy :D I also get a complementary cake box set since I checked in on my birthday so that was a pleasant suprise. If your knees are good, and you like walks it is actually a walkable distance ( and there are walkways all the way ) to the flyer and gardens by the bay. Around the area plenty of restaurants. Ma deen is next door and their soup kambing was literally THE BEST. Perfect stay for a touristy experience without an astronomical budget. Would definitey stay here again for our next visit to sg!

Stayed in July 2022

No hot water, which was not a major issue due to the extreme heat outside

Clean room, comfortable bed, very friendly staff, good location

Stayed in July 2022

My bathroom smell like cigarette all the time. I guess someone in other room is smoking so the smell get into my room.

Close to 2 MRT lines. Lots of restaurants and shops.

Stayed in July 2022

nothing! everything was great

location was great and walkable to so many eateries nearby. clean design and not noisy at all even though we were staying on ground floor. shoutout to Terrence who welcomed us with such great energy and made us feel at home! he’s the best give him a raise

Stayed in July 2022

all the facilities are worn out. small and stifling room with a very small window looking at... the inner corridor.

Stayed in June 2022

The hotel wasn't very well kept. The room/ amenities/ courtyard and surroundings did not look like the photos. The room (132) was dark, dingy and smelt of cigarette. It was right outside the courtyard and I always saw a particular staff outside smoking. I told the manager about it although he insisted it was the guests (and not the staff). As we walked back to our room, that same staff was smoking again and the manager did see it as well. Honesty would be appreciated as I'm sure the manager knows it is the staff. I had asked to swap rooms and they swapped me to Room 130 which is better but not great. Walls/ floors above were very thin and there was a couple fighting upstairs and you could hear everything from the afternoon and even at 5am! It was impossible to sleep. The hotel is old, so don't expect too much.

The location was decent. Close to most places.

Stayed in June 2022

1. No water bidet in the toilet 🚽 we have to use water bottle to clean ourselves 😓

1. Location (Kampung Glam is the heaven for halal food, near Sultan Mosque, walking distance to nearest subway station, Currency Exchange shop across the hotel road) 2. It’s my husband birthday; the hotel gave us complimentary delicious cupcake with greeting cards for him. Really made his day. Thank you. 3. I love the idea of the room at d loteng area. The architecture of the building too.

Stayed in May 2022

Room assigned was right next to a road. We had people walking right past our room (from outside the hotel) at wee hours of morning and late night. Some even smoking right outside our window. Bathroom is a little squeezy with toilet bowl lay out that resembled a budget hotel (once door opens, gonna hit the legs of anyone sitting on the toilet. Bathroom sliding panel actually CAME OFF while my wife was showering and I had to help her put it back up onto the sliding rail. Thank god for tempered glass.

Location was pretty good since it was near good food places a few bars and such. Room was relatively clean, front desk was very friendly and helpful. Good breakfast place nearby as well which is a lifesaver due to the hotel restaurant undergoing renovations.

Stayed in June 2022

don't have.. everything I libe it's 10 star for me..

I lke the service and the ambiance of the hotel. the staff are all friendly and approchable especially Terrance who give me a good service and satisfaction while I'm on holidy in The sultan hotel.,I like the cleanliness, peaceful ,kindness of everyone and the aircon make me feel more conftble bec of the cold room.. thank u and highly recommended..

Stayed in May 2022

Nothing

It was very close to the metro and the bus,especially the hop on and hop off.

Stayed in March 2023

nothing

excellent reception staff

Stayed in November 2022

The tier of room that we had opted for was very basic. but comfortable and value for money

A heritage property that has been maintained well. Great location and close to local attractions like Haji Lane. value for money

Stayed in July 2022

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Stayed in April 2025

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Stayed in February 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025