Reviews of Wink at Upper Cross Street 2 stars
38 Upper Cross Street, Chinatown, 058341 Singapore, Singapore
#253 of 488 hotels in Singapore
Guests' ChoiceReview score
Based on 1017 hotel reviews
7.7Score breakdown
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Cleanliness
7.9
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Comfort
7.8
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Location
9.2
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Facilities
7.5
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Staff
8.5
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Value for money
7.8
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Free WiFi
8.0
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Reviewed: 9 April 2025
Rich
United Kingdom60 reviews6 helpful votes8.0“Great location, but room too bright.”- • Leisure trip
- • Family with young children
- • Private Room (2 Queen Pods + Bathroom)
- • Stayed 2 nights
- • Submitted via mobile
Great value, but emergency exit light in room was ridiculously bright. You could easily read a book by it. Eye mask is essential! Was noisy at 3am.
Stayed in April 2025
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Reviewed: 8 April 2025
Melanie
Germany8 reviews8.0“Nice hostel at perfect location and affordable price”- • Leisure trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 5 nights
- • Submitted via mobile
The room was very tidy and cleaned on a daily basis. The bunk bed was very comfortable and the curtain allowed for a dark space to sleep while also giving enough privacy. The breakfast was very basic, however acceptable for the price and given this hostel is among the cheaper in Singapore and located with shops and public transportation just a few minutes away, you cannot expect too much. The washing/shower facilities were also basic, however very clean and tidy.
Stayed in March 2025
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Reviewed: 3 April 2025
Warren
United Kingdom19 reviews7 helpful votes8.0“Good for a night”- • Leisure trip
- • Family with young children
- • Single Bed in Mixed Dormitory Room
- • Stayed 1 night
Breakfast was no good. One toaster wasn't working so there was a queue for the other one. Probably worth investing in a larger, commercial toaster. Hot water for coffee also not great.
Great location in Chinatown. Clean, tidy, easy check-in. Comfortable bed. Perfect for one night when we just needed somewhere to rest.
Stayed in March 2025
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Reviewed: 1 April 2025
Inez
Indonesia5 reviews8.0Very good- • Leisure trip
- • Group
- • Private Room (2 Queen Pods + 1 Sofa Bed + Bathroom)
- • Stayed 1 night
- • Submitted via mobile
The room is very comfortable, for the choice of 6 people there are 2 bathrooms, the bathroom is clean (there is a shower, bidet, hairdryer too), overall is great anyway 👍👍
Stayed in April 2025
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Reviewed: 31 March 2025
Chelle
Australia76 reviews8 helpful votes7.0“Central location and accessible to all of Singapore's best attractions.”- • Leisure trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 3 nights
Room was extremely cold with air-conditioning although they did turn it up when requested. At the end of the day Singapore is very humid and hot so expect some temperature issues.
Perfect location in Chinatown, close to MRT and easy access from airport. Walking distance to all other attractions, including Marina Bay, riverside walk and even Gardens By the Bay. Friendly staff, good breakfast, and regular cleaning.
Stayed in March 2025
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Reviewed: 30 March 2025
Standing
United Kingdom8 reviews8.0“Decent, central, cheap.”- • Leisure trip
- • Solo traveller
- • Single Bed in Male Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
The toilet roll got a bit wet in the shower/toilet cubicles. Otherwise all good with me.
Staff made an effort for me to check in during the small hours of the morning, they were responsive to my messages, ensuring I understood how to check in at that time. Beds where comfortable and pods were a decent size, with sockets and lamps amd a blind at rhe end for privacy. Free toast for breakfast was a nice touch and it was nice that they're happy to store bags throughout the day.
Stayed in March 2025
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Reviewed: 30 March 2025
Man
Hong Kong18 reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Single Bed in Mixed Dormitory Room
- • Stayed 2 nights
- • Submitted via mobile
The noise of the door lock and the locker lock is very loud, got wake up by these noise before 8am everyday.
It’s clean, the bed is comfy
Stayed in March 2025
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Reviewed: 26 March 2025
Eva
Australia29 reviews2 helpful votes8.0“Good!”- • Leisure trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 3 nights
- • Submitted via mobile
Bathrooms were very small and the walls are very thin so you can hear next room’s conversations is if they were inside your room.
Location is great and the rooms are spacious and nice!
Stayed in March 2025
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Reviewed: 14 March 2025
Burak
Turkey45 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Twin Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
There is no cold water anywhere in the hotel. Breakfast is very poor.
The location is very good. The air conditioning in the room makes you feel very comfortable. There is a water dispenser on every floor of the hotel, but it does not cool the water.
Stayed in January 2025
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Reviewed: 11 March 2025
Ashleigh
Australia12 reviews6 helpful votes9.0“This was a great option for a cheap quick stop - especially if you are out for most of the day/night”- • Leisure trip
- • Family with young children
- • Private Room (2 Queen Pods + Bathroom)
- • Stayed 2 nights
The communal area was fairly basic but also quite adequate !!! You could get an extremely basic breakfast of bread and spread but it was nice to have tea and coffee all day.
This was a fantastic location in the middle of China Town which made having dinner late at night so easy and then so convenient and quick to get home. It was also situated right across the road from the underground/train and so getting anywhere was so easy - we also walked to a lot of places as we were so central. Our room was small but the beds were extremely comfortable and cosy. My family and I shared a 4 person room and we had our own bathroom which was clean. The staff were so efficient and helpful and let us leave our bags in storage on the day or our departure after check out. The area felt safe.
Stayed in January 2025
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Reviewed: 10 March 2025
Owen
United Kingdom4 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Single Bed in Mixed Dormitory Room
- • Stayed 3 nights
- • Submitted via mobile
Clean, comfortable beds, many restrooms and showers so didn’t need to queue.
Stayed in March 2025
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Reviewed: 8 March 2025
Patrick
Malaysia6 reviews9.0“Made me youg again ! Priceless.”- • Leisure trip
- • Solo traveller
- • Single Bed in Mixed Dormitory Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast simple and good, a lot of people, real travelers, Staff prompt at helping will go back from now on !!
Stayed in March 2025
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Reviewed: 3 March 2025
Clar
Ireland1 review7.0“It’s not too bad”- • Leisure trip
- • Group
- • Private Room (2 Queen Pods + Bathroom)
- • Stayed 3 nights
- • Submitted via mobile
Exit sign too bright inside the room. It’s difficult to sleep. No chair inside the room.
Location and it’s relatively clean
Stayed in March 2025
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Reviewed: 25 February 2025
Pui
Malaysia6 reviews2 helpful votes9.0“Good place for value, but it can be better”- • Leisure trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
The bunk bed was a bit difficult to access as the stairs were located too much to the side. Handle on either side of the stairs would be recommended. The room was too cold even with all 12 beds occupied. The blanket provided was like a piece of towel and doesn't withstand the cold even after adjusting the temperature.
Clean beds, clean baths.
Stayed in December 2024
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Reviewed: 22 February 2025
Shonagh
Ireland29 reviews5 helpful votes8.0“Great value for money in a fantastic location!!!”- • Leisure trip
- • Family with young children
- • Private Room (2 Queen Pods + 1 Sofa Bed + Bathroom)
- • Stayed 4 nights
- • Submitted via mobile
Nothing
The hostel is in a great location in China Town, across the road from MRT station. The family rooms are amazing for families or 4-6 people. Beds are comfortable and hostel is clean.
Stayed in February 2025
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Reviewed: 21 February 2025
Paras
India1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Single Bed in Male Dormitory Room
- • Stayed 12 nights
- • Submitted via mobile
Staff is good
Stayed in February 2025
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Reviewed: 19 February 2025
Sarah
Australia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Private Room (2 Queen Pods + Bathroom)
- • Stayed 1 night
- • Submitted via mobile
No elevator this should have been marked on the reservation site. 4 flights of stairs with suitcases and kids was sometimes difficult to handle
Stayed in January 2025
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Reviewed: 9 February 2025
Cindy
Malaysia1 review9.0“Great stay with convenient location,”- • Business trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
NA
great location and friendly staff, easy check in process.
Stayed in February 2025
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Reviewed: 8 February 2025
Anita
United Kingdom26 reviews8.0“Great location, good value for money”- • Leisure trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 2 nights
- • Submitted via mobile
Good
Stayed in January 2025
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Reviewed: 6 February 2025
Loo
Malaysia7 reviews4 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Single Bed in Mixed Dormitory Room
- • Stayed 1 night
- • Submitted via mobile
The air-cond is too weak and very hot.
Overall environment
Stayed in February 2025
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Reviewed: 4 February 2025
Chung
Canada2 reviews9.0“Wonedrful”- • Leisure trip
- • Solo traveller
- • Single Bed in Female Dormitory Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing i expect the place noisy and crowdwd because ut is a hostel.
The staff was courteous even if they were not dress up like the other more exoensive hotels the service wasthe same.
Stayed in January 2025
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Reviewed: 1 February 2025
Veronica
Australia16 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Private Room (2 Queen Pods + 1 Sofa Bed + Bathroom)
- • Stayed 1 night
- • Submitted via mobile
Good price, fit our family of five
Stayed in January 2025
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Reviewed: 26 January 2025
Manikandan
Australia18 reviews1 helpful vote9.0“Great location, well maintained”- • Leisure trip
- • Family with young children
- • Private Room (2 Queen Pods + Bathroom)
- • Stayed 5 nights
Great location, well maintained
Stayed in January 2025
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Reviewed: 17 January 2025
Annemarie
Australia20 reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Bed was very hard
Friendly, helpful staff
Stayed in January 2025
