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Reviews of The Regent Grand 4 stars

Regent Street, Providenciales, TKCA 1ZZ Grace Bay, Turks & Caicos Islands

#8 of 26 hotels in Grace Bay

Guests' Choice

Review score

Based on 51 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    7.5

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Showing 1 – 25

  • Reviewed: 16 March 2025

    8.0
    Relaxing and quiet. very few children during our stay
    • Leisure trip
    • Couple
    • 1 Bedroom Suite Ocean Front
    • Stayed 7 nights
    • Submitted via mobile

    no on site restaurant

    These are condo units individually decorated

    Stayed in March 2025

  • Reviewed: 5 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite Pool View
    • Stayed 4 nights
    • Submitted via mobile

    The noise from the neighboring nightclub was unbearable and it was every night til 3am. We had to move rooms

    Everything and everyone was amazing

    Stayed in February 2025

  • Reviewed: 22 January 2025

    10
    Highly recommend in perfect location of Grace Bay
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite Ocean Front
    • Stayed 5 nights

    No restaurants on the property

    Excellent property right on the beach.

    Stayed in January 2025

  • Reviewed: 9 May 2024

    9.0
    Amazing, really!
    • Leisure trip
    • Couple
    • 1 Bedroom Suite Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    There is much I didn’t like about the property. Maybe it would have been nice to have a restaurant on the sea.

    The property is beautiful, with the perfect access to the most amazing beach and sea! It’s much smaller compared to the other properties near by, and this gives a sense of exclusivity, intimacy, and privacy. Perfect for a couple’s vacation! The sea view apartment was simply stunning, highly recommended! John and Randal, at the beach, took great care of us, welcoming everyday with fresh towels, cold water, and a beautiful smile. Lorraine welcomed us on our arrival with a complimentary cocktail and said goodbye to us with a late check out!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    The Regent Grand is a fantastic property right in middle of Grace Bay and the staff is excellent!! Highly recommend!!
    • Leisure trip
    • Couple
    • 1 Bedroom Suite Ocean Front
    • Stayed 5 nights
    • Submitted via mobile

    The price

    Great location

    Stayed in May 2024

  • Reviewed: 21 March 2024

    10
    The BEST!
    • Leisure trip
    • Couple
    • 1 Bedroom Suite Ocean Front
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing that I didn’t like😂

    It was perfect location to everything !

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    We can to relax in paradise...mission accomplished
    • Leisure trip
    • Couple
    • Studio Suite Pool View
    • Stayed 3 nights
    • Submitted via mobile

    We would have preferred a restaurant onsite but the location gave us a chance to try all of the amazing eats around the island.

    Phenomenal hospitality in the center of great restaurants and entertainment.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    8.0
    Enjoyed it with exception of sleep deprived
    • Leisure trip
    • Group
    • 1 Bedroom Suite Ocean Front
    • Stayed 3 nights
    • Submitted via mobile

    Mattresses in room 108 were horribly noisy. Even in the second bedroom. Woke us up every time we moved.

    Great location, great staff

    Stayed in January 2024

  • Reviewed: 26 July 2023

    8.0
    Our stay was exceptional.
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite with Pool View
    • Stayed 5 nights

    A restaurant on site.

    Was no breakfast.

    Stayed in June 2023

  • Reviewed: 19 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite Ocean Front
    • Stayed 7 nights
    • Submitted via mobile

    Very kind stuff! Beautiful hotel, perfect location

    Stayed in April 2023

  • Reviewed: 18 April 2023

    8.0
    Great place for the price and first time experience to the island!
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite Ocean Front
    • Stayed 4 nights
    • Submitted via mobile

    The fees on top of the booking were quite high. I wasn’t expecting that. The additional 10 and 12% taxes should be included. Additionally when I booked it says that the commute to and from the resort and airport were included. However I had to pay an extra $30 to the resort and $34 to the airport when we left. It was little things like that that took away from the trip overall.

    That staff was very friendly and always willing to help with taxis or recommendations. It was located right in the heart of of everything. We enjoyed walking to a lot of the nearby places but also exploring other islands and locations for fun. I felt very safe and never worried about commuting or walking around. Nice surprise was that they had tennis courts. My son and I played every evening for a little bit after sunset. They have lighting to see.

    Stayed in April 2023

  • Reviewed: 6 March 2023

    10
    The perfect place for peace and beauty.
    • Leisure trip
    • Couple
    • Studio Suite Pool View
    • Stayed 6 nights

    Nothing. It was peaceful. The beach was wonderful. A gorgeous pool. The service was exceptional.

    The property does not have a restaurant, however, you are minutes from lots of great food. There is a kitchen in the room.

    Stayed in March 2023

  • Reviewed: 15 November 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • 2 Bedroom Suite Ocean Front
    • Stayed 5 nights
    • Submitted via mobile

    great beach, huge space, nice staff

    Stayed in November 2022

  • Reviewed: 3 September 2022

    10
    Beautiful property and great customer service!
    • Leisure trip
    • Couple
    • 1 Bedroom Suite with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    N/A

    Stayed in August 2022

  • Reviewed: 16 August 2022

    10
    Amazing trip
    • Leisure trip
    • Group
    • 2 Bedroom Suite Ocean Front
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    every thing, especially the staff

    Stayed in August 2022

  • Reviewed: 11 July 2022

    9.0
    very relaxing time away with family
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite Ocean Front
    • Stayed 6 nights

    wished second bedroom had two beds, could not watch movies on TV

    pool, beach, patio from room

    Stayed in July 2022

  • Reviewed: 27 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 Bedroom Suite Ocean Front
    • Stayed 2 nights

    Everything was amazing. Close to restaurants, grocery store, and more. Staff were friendly.

    Stayed in June 2022

  • Reviewed: 21 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Suite Pool View
    • Stayed 2 nights
    • Submitted via mobile

    No food or beverage service on the property. At all.

    Good beach, good pool, good staff. Somewhat aging facilities but nothing bad.

    Stayed in June 2022

  • Reviewed: 25 May 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Studio Suite Pool View
    • Stayed 4 nights

    The room was nice. I loved the kitchenette, the coffee was delicious. The mattress was extremely soft, and not great for my back problems. The AC gives us fresh air but it was never cold.

    It was an amazing first time at TCI. The location of the hotel is perfect, close to all the restaurants, shops and nights club in Grace Bay and also taking a taxi to further places wasn't expensive. The hotel was impeccable, I love the style and the decorations, we have a view of the pool and it was nice, the way to the beach is so beautiful! The staff was so kind, friendly always with a big smile, and ready to help you. The hotel is very quiet and not many people at the time we were there. If you want a relaxing, quiet time this is the place for you. Kim at the main office was guiding us about the must-do activities and she was great, the concierges did all the accommodations for excursions, and reservations for dinners, Again Thank you! That is a lot of work when you visit for the first time.

    Stayed in May 2022

  • Reviewed: 7 May 2022

    10
    Near Perfect Stay in Paradise
    • Leisure trip
    • Family with young children
    • 2 Bedroom Suite Ocean Front
    • Stayed 6 nights

    All was in order with the actual resort and unit. Nothing to complain- in great shape and well maintained. Staff was attentive and accommodating. The one issue was the concrete drilling at the resort for 3-4 days. It did disrupt the tranquility if you were pool side- you could always move to the beach, so not an issue. However, it rained one day in the afternoon and the noise and echoing throughout the building was very frustrating. I understand units are renovated but that should not rest on the shoulders of the guest. At a minimum there should be a warning when booking OR during the stay- a flyer at the door, an email, a phone call- something. Should there be a discount for the inconvenience if there is major construction between 9-5pm? One cannot expect guests to pay full price at a high price point when there is a significant impact to the tranquility one seeks when visiting TCI.

    Central location. Walking distance to the grocery store and Grace Bay restaurants. Perfect size for a villa style resort. Not too big but big enough for a perfect vacation. Loved the ocean view unit. You cannot beat the unobstructed views. Only (small) downside is that there is no onsite restaurant; there is a small bar by the pool, but nothing on the beach side like other (larger) hotels/villas (Seven Stars, Ocean Bay Club). Not a big deal, but would be a nice addition for future consideration on the land to the back of the property. An acceptable trade off for the tranquility of a mid-sized luxury villa with full kitchen (breakfast and lunch in the suite and dinner at a local restaurant provided the perfect balance for our stay)

    Stayed in May 2022

  • Reviewed: 24 February 2024

    3.0
    Beautiful but noisy, would not stay again.
    • Leisure trip
    • Couple
    • Studio Suite Pool View
    • Stayed 4 nights
    • Submitted via mobile

    All 4 nights that we stayed at this property we were kept awake by music from adjacent properties that didn’t end until 3AM! We are consistently low-maintenance, undemanding hotel guests, however this is unacceptable. Despite repeated, polite conversations with hotel staff, and vague promises to first, change rooms and then, when that didn’t happen, provide a credit, nothing was done. The hotel manager was nowhere to be found. At this point I can only believe that the hotel staff is at beast, insincere and uninterested in making guests comfortable, and at worst, dishonest and disrespectful. We will not stay here again.

    Location is beautiful, and very nice beach bordering on gorgeous waters.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    7.0
    If the availability exist go elsewhere. Resort fees normally mean resort amenities.
    • Business trip
    • Group
    • 3 Bedroom Suite Ocean Front
    • Stayed 1 night
    • Submitted via mobile

    We paid $4k for a last minute room for an unexpected night (only room available on booking.com). You would think an all included vibe. Nothing is included. No restaurants on property itself, no breakfast, bar is 11-6 but not included (considering the price). Expected so much for the most expensive room I’ve ever booked (I’ve stayed all over the world in luxury places and this was the most expensive and the least enticing)

    The views and the beach front.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    1.0
    Very poor
    • Solo traveller
    • Studio Suite Pool View
    • Stayed 1 night
    • Submitted via mobile

    There was no running water and the AC wasn’t working terrible experience please refund my Cc

    Stayed in January 2024

  • Reviewed: 25 June 2022

    6.0
    very quiet and laidback
    • Leisure trip
    • Couple
    • Studio Suite Pool View
    • Stayed 4 nights
    • Submitted via mobile

    rooms were not upgraded to modern immediacies

    convenient loccation

    Stayed in June 2022

Showing 1 – 25

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