97/8 Moo 4 , Phe, Muaeng, Rayong, 21150 Ko Samed, Thailand
#54 of 67 hotels in Ko Samed
Guests' ChoiceBased on 197 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
7.8
Facilities
7.4
Staff
8.4
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 5 November 2024
Mike
United StatesOverall was disappointed with the hotel.. looked really nice online and for the price that I paid for four nights was equivalent to about ฿17,000 for a deluxe double room suite. Which there was anything special about it except for two mattresses but they were comfortable. There are no telephones in the room so if you need anything, you have to walk all the way down to reception.. there is water in a kettle and cups provided in the room, but no tea or coffee so again have to walk all the way down to reception for it. Our front door handle was broken on the inside, so you had to be extremely careful opening and closing it. The door itself looked like it has had water damage and is warped. The water heater in our room had to be repaired and still was not very hot. It would get hot for a couple seconds and then get cold and then hot and then cold . The hotel itself needs a lot of minor cosmetic updates lots of chipped tile and boards around the pool. The pool itself was pretty dirty when we arrived about halfway through our stay they did clean it and add chemicals so it was much better at that time.. breakfast is pretty boring and basic. It was the same thing for four days straight. my advice is to skip the breakfast and go eat somewhere else that are the resort switch it up a little bit more and offer a higher end breakfast for the amount everybody is paying. The staff itself were very friendly and outgoing and helpful, but like I said before for the price that I paid, it was not worth it. It should’ve been half that cost stayed at other resorts were much nicer considerably less.. I would consider coming back to the hotel again if they made some improvements and lowered the cost otherwise I would stay at another resort on the island
Stayed in November 2024
Reviewed: 19 October 2024
Lara
United Kingdom- rooms are slightly dated but reflected with affordable cost - no hand soap in bathroom, easy win here for hotel - vegan options lacking at breakfast
- cannot fault it for the price! - INCREDIBLE staff, Sandy in particular! They were so helpful and nothing was ever too much. - nice pool - good breakfast for people w/out dietary requirements - daily housekeeping - brilliant location , 2 minutes walk from beach and shops
Stayed in October 2024
Reviewed: 6 October 2024
Daniel
United KingdomVery friendly staff, next to beach, port and high street, clean rooms, great pool
Stayed in September 2024
Reviewed: 5 October 2024
Rachel
United KingdomThe bed was too close to the balcony and was functional to use. The curtains were attached to the netting which meant we had no cover when the curtains were open.
The location was fab and only a 5 minute walk to the beach. The kids loved the pool
Stayed in September 2024
Reviewed: 21 August 2024
Achmad
IndonesiaThey say hotel policy children 5 years old must pay extra, but different information with at application, for the first i must pay extra for my daughter, and 1 of 3 our room is bad air conditioner (old AC) not cool
Staff struggle with english, but good hospitality
Stayed in August 2024
Reviewed: 14 August 2024
Reiner
ThailandThe light in the room is very dark including in the bathroom; it was almost impossible for my wife to put on her make up. The beds are comfortable but for more elderly people with difficult access. The breakfast was very bad, there was not a single item that could be appreciated. The pool was never clean and the bar always closed. The staff is not prepared/trained to run a hotel. The photos on bookig do not correspond to the reality. Walls on the outside need painting and a lot of maintenance. garden needs care, overgrowing grass, etc.
The room has a good size and the beds were comfortable.
Stayed in August 2024
Reviewed: 24 July 2024
Charmainemac
United KingdomThis was the fifth hotel we stayed in and by far the best breakfast. Staff were amazing, very helpful, very efficient and very welcoming.
Stayed in July 2024
Reviewed: 12 July 2024
Ekaterina
SwedenThe hard mattress
Big family rooms, cleaning staff did an excellent job. Pool is good when weather is bad and you get tired of the beach. All staff are friendly and helpful. And did the best they could. Made us feel welcomed and taken care off. Beach is just 5 min walk and so is the food places and shops.I would come back to Stellars
Stayed in July 2024
Reviewed: 3 July 2024
Kelly
United StatesI would like a refund for the stay since we left the motel it is not clean or safe we have photos if you would like
Yes, we checked in and tried to go swimming the pool was dirty and there was rust due to missing boards everywhere not safe. Also there was no hot water or shower pressure. When we notified the manager he offered to move me rooms. I said yes, the next room same issue the manager could not get the hot water to work and he told us the owner would not refund our money. We left the hotel and stayed at a new hotel. I am disputing the charges because the hotel was horrible. And we have all the pictures if we could get booking.com to respond. I left 2 request and no one has reached out. Also there were spiders in my sons room we ask to move hotels and they refused my sons request as well. This hotel is not clean at all
Stayed in July 2024
Reviewed: 12 April 2024
Georgia
United KingdomWish the pool bar had been open and served food later.
The staff were amazing and made it really welcoming, we ended up extending our stay an extra 2 nights. The rooms were great and the pool was lush! Perfect location for venturing around the island. Wish the pool bar was open but it didn't affect the stay at all. For the price it's well worth it.
Stayed in April 2024
Reviewed: 28 March 2024
Lily
AustraliaNothing
We loved the location, it’s on a quiet street but only a 5 minute walk to the main strip. The pool is great and the rooms are just what was needed. The staff were super helpful & looked after us super well.
Stayed in March 2024
Reviewed: 4 March 2024
Miroslaw
PolandAll good!
Everything!
Stayed in January 2024
Reviewed: 26 February 2024
Casey
United KingdomNa
Great location and had everything close by
Stayed in January 2024
Reviewed: 12 February 2024
Abdullateef
KuwaitUnprofessional staff. Slow entry, took more than an hour. He is not fluent in English. They do not welcome guests. The price for the money is high.
Nothing
Stayed in February 2024
Reviewed: 5 February 2024
Saranja
Switzerlandi love it everything was perfect! the employees were all so kind. the owner was such a super host. she organized everything for us! i will always go back there again. regards from switzerland
Stayed in November 2023
Reviewed: 31 January 2024
Martin
United KingdomGreat location far enough from the town so it’s nice and quiet but close enough to the town to walk, good swimming pool rooms nice and clean and helpful staff, a great little resort
Stayed in January 2024
Reviewed: 28 January 2024
Frank
BelgiumDepends on you preferences. This place is near the town and therefore further away from quiet beaches. At the other hand, it allows you to eat cheap and good local food nearby! One thing: please serve real coffee for breakfast instead of instant.
Nice architecture, quiet place with a pleasant pool. The staff was friendly and helpfull. They also did their best the give me an early check in, despite the high season. Breakfast buffet was very OK.
Stayed in January 2024
Reviewed: 19 January 2024
William
ThailandThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 17 January 2024
Gavin
United KingdomI thought the resort looked very old and run down. Lots of work needs to be done to make it a real 4 star..it is at best a 3 star. The breakfast options was probably the worst I have had in a long time. Overall I thought it was very average. It is advertised with a pool bar but that was run down and not in use. The breakfast area was very poor and that rooms were rather old...overall disappointed as the pictures are not what you get. The service was ok.. but rather slow.
Location to the main beach.
Stayed in January 2024
Reviewed: 5 January 2024
Kristiina
EstoniaBreakfast was cold, Staff didn’t speak english, In the room there was so many ants. Little too expensive for this place.
Good location, pool.
Stayed in December 2023
Reviewed: 6 December 2023
Christian
GermanyMaybe add filter coffee to the breakfast instead of the Instant Coffee.
Very friendly and helpful owners. They helped with motorcyle and transport. Such a nice lady who owns the place. Great big pool open till 9pm. Relaxed atmosphere. Really good value for the price.
Stayed in December 2023
Reviewed: 2 December 2023
Razvan
United KingdomThe breakfast was very small We had issues with our room as we booked a different one and unfortunately it was unavailable. The bed were not very comfortable The room had a weird smell
The host were lovely , friendly and very helpful with everything The location was was pretty central .
Stayed in December 2023
Reviewed: 26 October 2023
Jodie
United KingdomNot sign posted. Rooms smelt real bad. Pancakes were good at breakfast though
It was OK, wouldn't return.
Stayed in October 2023
Reviewed: 9 October 2023
Christopher
United KingdomBreakfast was pretty bad, room was dark and small.
Pool was nice
Stayed in August 2023
Reviewed: 18 September 2023
Kluth
United KingdomOnly one thing...had kettle in room...would be nice to have a small amount of tea and coffee apart from that...perfect resort
Friendly owner and staff very helpful Really enjoyed our stay and will definitely rebook when we return to koh samed 🙏
Stayed in September 2023
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