The breakfast was not included

Stayed in August 2023

View was not exceptional

Convenient location, great staff and very clean hotel.

Stayed in July 2023

We liked everything in Mandarin Hotel Managed by Centre Point. The hotel facilities are world-class.

Stayed in July 2023

This isn't about the hotel but directed at parents. Why would you let your kids screaming in the hallway at 7.15 in the morning? Those high pitched voices screaming bloody murder. Why as a parent do you think that's ok? So to all those parents who come to this amazing hotel : please be aware that you are not the only one who wants to relax. Have some respect for the people around you. Thank you!

Stayed in July 2023

Nothing all was just great

Overall this hotel is excellent, rooms good size and very clean. Breakfast so many choices to cater for all needs. Food great. Will stay again. Thank you 🙏

Stayed in July 2023

None.

The room was very clean, very well made. The breakfast was excellent.

Stayed in July 2023

Nothing

Location, services , reception area, rooms and facilities.

Stayed in July 2023

The grandeur of the hotel did not reflect the room. The rooms were very clinicle and felt like I was in dentistry or hospital accommodation, and the breakfast was good but should have catered for the muslims as well as the non Muslims we we're limited to what we could eat every morning.

My family and I like the hotel as it was very grand 👌 the location was good being in the centre the staff was very friendly front desk and specially the room attendees the women who's name I didn't get unfortunately was very helpful made sure I was stocked up on my eminities and my room was always made up. Breakfast was good too.

Stayed in July 2023

Room is clean spacious but little bland for the price. For the price charged, they could have put some table and chair and also make it bit more cozier. However the current setup could have value for money if the price had been lower

Great breakfast food. Amazing spread of buffet. Clean room and hotel areas. Good central location with samyan MRT across the road. Samyan mall across has good coffee and food options.

Stayed in July 2023

Nil.

Location room and facilities

Stayed in June 2023

Hair dryer

Service

Stayed in June 2023

Rooms are a little dated but very comfortable

Everything is well appointed, staff are professional, on-site spa is great, great convenient/accessible location

Stayed in June 2023

None

Location was near MRT, Mall and many eateries.

Stayed in June 2023

No hand wash

Everything

Stayed in June 2023

I actually don't have anything negative.

Very helpful and super friendly staff. The cleaning team is very friendly too and the room/hotel lobby was always very clean. It's a very nice hotel in a great location.

Stayed in June 2023

nothing

very welcoming and helpful staff (at the reception, swimming pool and massage centre in particular), excellent breakfast (selection of variety of dishes, Asian as well as "European", fresh fruit and vegetable, perfect egg and soup fresh options, etc.), nicely equipped rooms (I appreciate especially the kettle), nice swimming pool, perfect massage centre (unfortunately, I tried it only once), good room service (including daily supplies of water, coke, etc.), delicious jasmine tea available in the lobby :) = thank you! :)

Stayed in May 2023

I brought my family and included my mother and there is a set of stairs needed to climb to reach the reception. Not really a problem since there is also a lift but a slight inconvenience for senior members of family

Everything fr checkin at reception, luggage porter service, breakfast spread to checkin out. Room cozy n inviting n Wi-Fi was seamless everywhere I went in hotel

Stayed in May 2023

See above

Fine but designed for big Asian tourist groups, not much care for individual customers. At some point I needed a taxi urgently and couldn't find an available staff member who spoke English. Thankfully I have the Grab app and managed by myself. Helpful lady manager at the reception desk, though (her colleagues not so efficient). The hotel is comfortable enough but seems not to have been upgraded since the 1980s -- plumbing for example is not good, I had to ask a few times for getting a bath stop. I don't want to sound too negative, by and large I was happy with the stay but with a bit more effort it could be much better.

Stayed in February 2023

The pool was almost all the time in the shade and it wasn't amazing, the views from the room were ok but not amazing

The breakfast range of food was superb, the bathroom in the room was very nice, the pool was ok, no again, good location, room was clean and the staff was nice

Stayed in March 2023

Excellent room and breakfast, hotel staff were super helpful.

Stayed in April 2023

Couldn’t fault this hotel.

The property is a big hotel in Bangkok. Spacious and comfortable. Our room was on level 13. Being a city hotel our view was of the city. The level of the room meant we had little or no noise from the roads below. Wifi was included. Big comfortable bed and soft drinks and tea and coffee were provided free. A breakfast was also included with our stay which was buffet style and plentiful. Would recommend this hotel and would stay again.

Stayed in April 2023

I do not understand they call the hotel a dry hotel so if you come back to rest and feel like a cold beer forget it the hotel does not sell alcohol

Hotel is very nice and in a good location. Staff overall friendly and facilities very good. Be careful of the taxi service outside the hotel they refuse to use the meter and are very expensive.

Stayed in April 2023

Everything is good. The gym is not large, but fully functional.

Staff are excellent and honest. Good service all round. Smooth processes.

Stayed in March 2023

Breakfast great, clean room and I love the toilet seat and shower area, staff all nice, lobby smells great

Stayed in March 2023

Our bathroom had a bad smell coming from the drain. Other than that every thing was good.

Breakfast well set up and great selection.

Stayed in March 2023