33 Sainamyen Road, Patong Beach, 83150 Patong Beach, Thailand
#78 of 436 hotels in Patong Beach
Guests' ChoiceBased on 1031 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 April 2025
Adam
AustraliaThis may seem strange, but the pool wasn't very cold. It looks more delicious than it feels.
Stayed in April 2025
Reviewed: 3 April 2025
Lisa
United KingdomNot enough beds round pool, people playing loud music round pool, breakfast not good variety
Nice room good location
Stayed in March 2025
Reviewed: 1 April 2025
Paula
AustraliaVery comfortable stay, staff were exceptional
Stayed in March 2025
Reviewed: 30 March 2025
Kai
FinlandThe tiles on the pool area are DEADLY slippery.....Yes I made nose dive face first in on the corner of sun chaire one evening when I got up from the pool and walked to pick up my towel. No blood bath but swollen upper lip and a scabby knee
Stayed in March 2025
Reviewed: 16 March 2025
Elaine
United KingdomThe swimming pool and pool.area let the Hotel down Whoever designed this pool clearly did not take into account the fact that it was forever in shade and not enough Sunbeds. Constant "traffic noise" at night from outside
Friendly staff, shuttle and driver to the Beach was outstanding Breakfast was nice too, always something to enjoy Pool bar superb
Stayed in February 2025
Reviewed: 16 March 2025
Terence
AustraliaVery hard to get in and out of the pool from the pool access room ( Big last step) Okay if you’re under 60 or don’t have bad knees or hip.
Most of the staff were good.
Stayed in March 2025
Reviewed: 16 March 2025
Joona
FinlandToo much noise in the room facing the street/hospital
Very nice place, awesome breakfest, good staff
Stayed in March 2025
Reviewed: 10 March 2025
Edvard
Faroe IslandsNothing of note
Lovely place and great service. Excellent breakfast with good quality and many choices. Bartender was very friendly and super service (Bille 💪)
Stayed in March 2025
Reviewed: 6 March 2025
Bethany
United KingdomLack of loungers / people hogging loungers when not attending the pool
Pool area and room are perfect
Stayed in March 2025
Reviewed: 28 February 2025
כביר
IsraelThe thing that needs to be improved is the flow in the shower, there is no water flow.
Stayed in February 2025
Reviewed: 27 February 2025
Alexander
NetherlandsBathroom, combined bath and shower not really resort material. Rooms are non smoking but balcony smoking is allowed. As a non smoker it is disgusting that there is smoke all around you when on your porch or in the pool. Pool is in between the buildings so there is no clean air.
Pool and the staff.
Stayed in February 2025
Reviewed: 23 February 2025
Cooper
United KingdomThe room balcony Asked to change room from on with no balcony, Which hotel staff agred and we were given a room with a balcony which I am sure was the noisest area near busy road and noisy air conditioning unit It's absolutely horrible no relaxing time
The restaurant
Stayed in February 2025
Reviewed: 22 February 2025
Seiti
GreeceThe location was good, near the big shopping centre. The staff was amazing The pool wasn't that good,to cold. I didn't like the fact that the bathroom didn't have a shower,it only had a bath tap. Didn't have something to hang out our wet swimming costumes.
Stayed in February 2025
Reviewed: 21 February 2025
Lisa
United KingdomPersonally I think breakfast should be included.Also if you need your bed changing they charge you.So we were there for one week.so obviously we need the bed changing.
Property was very nice and so was the room we had.
Stayed in February 2025
Reviewed: 20 February 2025
Duncan
SpainThe breakfast was too expensive for what you could get.we used to buy a club or tuna sandwich for brunch which we shared for nearly a quarter of the price for 2 breakfasts.
Staff were always helpful and accommodating. The position of the hotel was good with a local bar and restaurant just 50 yards away that we made our local.
Stayed in February 2025
Reviewed: 18 February 2025
Colin
United KingdomI had a room next to the main road, sitting on the balcony was quite noisy and smelled of exhaust fumes and I’m bed at night regular ambulances due being across the road to the hospital. Plus not enough sun beds around the pool
Clean and tidy, nice staff. Nice pool
Stayed in February 2025
Reviewed: 17 February 2025
Debbie
New ZealandThe room was very spacious and kept clean every day. The pool and surrounding areas were very well groomed. We were very happy with the breakfast, a great selection of food for breakfast, cooked to a high standard and options changing daily.
Stayed in February 2025
Reviewed: 15 February 2025
Martin
United KingdomNot enough beds around pool and no sun on the majority of them , needs more area made for sun beds .
Clean , friendly staff , good room.
Stayed in February 2025
Reviewed: 13 February 2025
Tam
United KingdomThe pool was mainly in the shade,and not enough sun beds.
The hotel was clean ,and the staff were friendly and helpful.
Stayed in January 2025
Reviewed: 13 February 2025
Marek
EstoniaBreakfast needs a bit upgrade,quality especially.
Room with pool access was outstanding.
Stayed in February 2025
Reviewed: 9 February 2025
Ian
United KingdomThere are no negatives about this hotel
The biggest, comfiest bed I have ever slept in. Booking a pool access room was well worth it. Whilst we didn't enjoy Patong this wonderful hotel made it worthwhile
Stayed in February 2025
Reviewed: 2 February 2025
Oubi
AustraliaThe gym facilities were dated and not well maintained
Staff were awesome so happy and willing to help, Lee was always there to greet you with a smile!
Stayed in January 2025
Reviewed: 30 January 2025
Marie
IrelandI had requested a double bed but received 2 singles. I didn’t want to make an issue of it. The signal on the Tv wasn’t great at times.
Staff were the highlight here. Billy at the pool was amazing. Food was really good in the restaurant. It was excellent value for money.
Stayed in January 2025
Reviewed: 27 January 2025
Daniel
United KingdomPool towels when I checked in the lady said she would get them delivered to the room, they never arrived for my whole stay. Disappointing.
This is my second time staying at Nipa and I always enjoy, its close enough to the city but not right in the busy central Bangla road , close to the beaches which is great as I go everyday, nice local restaurants around. peaceful hotel even when busy, pool is avg size but good enough for even families, has a little bar by the pool which is handy. Overall Great location. Staff generally friendly if you need anything, breakfast is good selection and taste, a little expensive compared to outside venues. If you like the tours the lady outside by the entrance is very helpful and organised, she organised many tours for me 2 years ago and taxi transfers to airport at good value price. I will be back next year
Stayed in January 2025
Legian, Indonesia
Finikounta, Greece
Haad Rin, Thailand
Jimbaran, Indonesia
Altamira, Spain
L'Estartit, Spain
Oleggio Castello, Italy
Odesa, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content