location

Stayed in January 2023

Nothing.

This hotel is absolutely faultless! The staff are exceptional in every sense - their dress, their attention to detail and their willingness to do everything for you. The hotel is beautifully decorated to a very high standard. the rooms are wonderful and the balcony gives you views across Khon Kaen. The roof top pool is a little gem of a treat and after breakfast we caught rays there until the sun disappeared around 4 pm. It was quiet and perfect for our get together with our son and his girlfriend. I’d love to come back again one day soon.

Stayed in January 2023

depends on the room, the bathroom needs some improvements - on the style

new style and good located

Stayed in December 2022

None

I liked the friendliness of staff I have never met staff in any hotel so friendly Am at restaurant...2 lovely concierge girls Extremely helpful manager Vincent..in general everyone smiles..makes u feel welcome In contrast I stayed in BKK..very different reception

Stayed in January 2023

the front desk English was poor. the 2 lifts to enter and exit was interesting but not a big problem

very new and modern with quality finishes

Stayed in January 2023

nothing, everything was perfect !

the view of the city the infinity pool the restaurant and the breakfast at 27 seasons. The design and decoration of the corner suite room. The kindness of the staff

Stayed in January 2023

great food and service

Stayed in December 2022

Excellent service

Hospitality’s of all staff so nice

Stayed in December 2022

Refined architecture and landscape. Staffs are of great help beyond expectations. Rooms are comfy. Cost is quite pricey buy totally worth it. Would not hesitate to go back.

Stayed in December 2022

Room did not reach my expectations for the money value. Small room, difficult to find a place for working with laptop.

Breakfast was very good. Nice swimming pool

Stayed in December 2024

It was a bit sad that when you book the most expansive room in the hotel that its not allowed to smoke on the balcony, they only have a sad smoke area next to the toiled, not what you want. By the Hop-inn this is not a problem. After you book, pay and arrive at the hotel they come with a rule list like a second contract, they don't inform you about those rules before booking. This really need to chance if you want to be a quality hotel !! We get old dry bread, and cheep plastic cheddar cheese by breakfast.. ( the rest of the breakfast is good ) And the cocktails were a bit watery in terms of alcohol.

The looks of the hotel is good, nice modern style and everything is very clean.

Stayed in November 2024

Having to walk through the restaurant to get to your room and having to change lift. All very frustrating. 600 bat for a car to the airport is a rip off.

The rooms are fantastic and equipped with everything you need.

Stayed in November 2024

The breakfast was not Great . The only problem was asked for extra towels the night before and they were not delivered the manager apologised

A new hotel and very clean

Stayed in November 2024

It's very complicated to get to your room. The food is ok.

Good location, clean and friendly stuff.

Stayed in August 2024

The room ! Totally impractical, no chair at all to sit on. The bed was ridiculous, a two x three meter platform with a Couple of ( good ) mattresses put on top, twin room, very difficult to get into and out of bed!

Very clean, modern,staff well trained. Was an impressive hotel.

Stayed in June 2024

No signs to hotel from the underground garage Confusing elevators , need to take two different to get to the room The most depressing hotel room interiors ever seen

Nice restaurant

Stayed in May 2024

good central location and super friendly staff

Stayed in April 2024

Platform bed not suitable for a hotel. Difficult to get in and out of bed. Toilet was silly in middle of room with heavy barn door that gave no privacy from sounds and smells . Exposed ceiling with conduit showing was very unattractive and gave impression they ran out of money to finish room.

Water pressure, selection of TV channels, view, balcony.

Stayed in January 2024

Not a great layout throughout the rooms nor pool area as limited seating space

The were. Brilliant Lovely room the 2nd night

Stayed in January 2024

As I travelled for work, asking the staff to issue Tax invoice was exhausted as they did not fully understand the process well enough. I had to called Booking.com for help and coordinated and until now (also 10 days from my check-out date) I still cant get the invoice from the hotel. The follow-up action on this with the hotel is really exhausting me. The overall hotel looks good like 5 star rating, but office work is still outdated.

New hotel, good room layout and cleanliness and great location.

Stayed in February 2023

Still no fitness room. Still no sky bar. The hotel just opened and is still lacking a few critical services. The rooms are beautiful but lack a wardrobe, so good luck organizing your things if you say more than a few days. I found the air conditioning control not working properly. For whatever reason when open it stays at a very low temperature, even if I select a higher temp on the thermostats. I didn't bother asking the hotel to look into it as I was here during the winter season anyway and didn't need air most of the time.

The rooms are beautifully designed. The balcony is large and I enjoyed it. The service is excellent, employees are charming. The freebies (shampoo, shower gel...) are of high quality, which I appreciate. The view is stunning. Breakfast is good but a bit expensive. The lack of orange juice every day is a bummer.

Stayed in February 2023

The toilet was stinky, when you entered the room, it was smelling like urine, that was disgusting. The sleep with this smell was very unhealthy. I’ve ordered chicken curry, and it had bones in it, for a 5 star hotel unacceptable. I couldn’t eat it. The sky bar and the gym was closed, I’ve never had this before, even in a 3 star hotel. Also there was no mini bar in the room, and this in a 5 star hotel?

The staff was very friendly.

Stayed in December 2022

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025