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Reviews of Phi Phi Hotel 3 stars

125/89 Moo 7, Ton Sai Bay, Aonang, Krabi, Thailand, 81210 Phi Phi Don, Thailand

#28 of 117 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 717 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 376 – 400

  • Reviewed: 28 April 2023

    10
    We had a wonderful time
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    nothing, very friendly staff and service

    Lovely breakfast and close to everything. Have stayed here before and never disappointed

    Stayed in February 2023

  • Reviewed: 12 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location near pier, close to beach and restaurants and shops. The staff were very helpful.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    6.0
    Service is not great.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We booked well in advance and still didn't get the rooms together. My sister was not well and they didn't entertain or try to get us rooms together. They gave us rooms on the higher floor too with no lift.

    Rooms and location are perfect.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    Very good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great value for money. Central location - close to the beach and restaurants. Friendly staff. Very good, varied breakfast options.

    Stayed in March 2023

  • Reviewed: 8 April 2023

    10
    would happily visit again.
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    location was great. staff were very helpful

    Stayed in February 2023

  • Reviewed: 7 April 2023

    10
    fab hotel wd stay again
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Staff could have been more welcoming. no iron

    location and swimming pool.

    Stayed in April 2023

  • Reviewed: 5 April 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    excellent location

    Stayed in April 2023

  • Reviewed: 4 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Poor level of English, dated furniture, gym without air-conditioning

    Central location, very near to the main pier

    Stayed in April 2023

  • Reviewed: 31 March 2023

    6.0
    Great location, bad Wi-Fi
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The Wi-Fi only worked at the door, Wi-Fi is poor. No cover over the pool during the day and you have to leave your key at reception whenever you leave.

    the location was ideal and the staff where friendly.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    10
    Great location, staff and facilities
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    great location, very next to the pier and downtown. Room os clean and confortable, good value for money. good breakfast, although is always the same

    Stayed in March 2023

  • Reviewed: 22 March 2023

    4.0
    Low vfm
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    They charged singel adulet room the same price as a couple and then try to ask for more money when i came back with a girl i meet in the beech to my room

    The location

    Stayed in March 2023

  • Reviewed: 19 March 2023

    10
    Great place and staff, amazing location. Will likely stay for next visit.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The pool closes too early . Staff is present all night. Why close the pool early????

    The breakfast was super! though the coffee and juice was less good lol. The fresh made omelette was delicious.

    Stayed in February 2023

  • Reviewed: 17 March 2023

    10
    Great hotel, great location, won’t disappoint!
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel

    Other location was great! The staff was amazing, and very attentive! Great place to stay! Also very close to the pier

    Stayed in March 2023

  • Reviewed: 16 March 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    - AC was pointing directly at the beds, we had to move the beds so we didn't freeze while sleeping - no elevator but 5 stories

    The staff was extremely friendly. The location was perfect. Very nice breakfast

    Stayed in March 2023

  • Reviewed: 14 March 2023

    6.0
    You pay for the location, that’s it
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    we felt like children here - they make you sign in and out pool towels, leave your room key at the desk when you leave, and then during check-out they make you wait at the front desk while they ‘check’ your room before you can leave. in addition the rooms and hotel are very run down and walls are paper thin so we heard our neighbors wake up at 6:30am

    the best thing about this property is the location. you’re close to all of the restaurants and bars as well as the pier.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    smelly bathroom, shabby furniture,

    location

    Stayed in March 2023

  • Reviewed: 9 March 2023

    6.0
    Make sure you know how many towels are in the room upon arrival and after room servicing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    breakfast was poor. hotel was a bit dated. Rude male reception staff who accused us of stealing a bathroom towel during check out

    located a 5 minute walk from the pier. large and clean room with good air conditioning.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    6.0
    needs a lot of updating in regards to decor but mainly plumbing and electrics!!
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    the facilities in the room. our electrics and plumbing were TERRIBLE. our electrics just cut out all the time and staff never fixed it. despite being called multiple times. on the final night we woke up in the middle of the night to no electricity meaning no aircon!! terrible!! plumbing also really bad with the shower water flooding the whole bathroom because of the plug not working. staff came once to fix it but 5 mins later it had somehow blocked again. beds especially pillows also very uncomfortable.

    amazing location and view from the room! very good to have breakfast included.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    no elevator

    super location, maybe the best on the island. near to all and quiet

    Stayed in March 2023

  • Reviewed: 5 March 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    taps are not working, drains are not proper, surrounding is very smelly, most of the staff don’t understand English. property is old and rusted. No lifts even in 5 floor property Don’t book any tours from them, we have book phi phi island tour and long tail boat guy didn’t had life jacket, during high tide our life was in danger and driver didn’t cared. worst experience

    property is good very near to the pier,

    Stayed in March 2023

  • Reviewed: 4 March 2023

    6.0
    Ok for one or two nights only
    • Family with young children
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Booked a room with sea view - got a room with a very little sea view (rear side of the hotel). Sorry sir, all the sea view rooms are fully booked today... Rooms are old fashioned and not very comfortable Breakfast not recommended

    Good location - very close to the pier Clean rooms Pool is ok

    Stayed in March 2023

  • Reviewed: 4 March 2023

    10
    Cant wait to come back
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing, the metal shower divider is moldy als needs cleaning… room 315

    Great breakfast selection, pool access, everything was great!

    Stayed in March 2023

  • Reviewed: 3 March 2023

    6.0
    good location in not so high stanard and price
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    the staff,although very nice, has absolutely no ability to speak English so in case of having any problems be prepared to solve it by yourself. I thing it’s a big flaw in such a touristic place. the breakfast was good only for one time. small choice of bad quality products. the next thing is lack of the air conditioning outside the room and lack of elevator- I was with an infant and a toddler so imagine climbing couple times a day with the and stroller.

    very close to the center. rooms are clean, quite comfortable

    Stayed in March 2023

  • Reviewed: 2 March 2023

    6.0
    Comfortable stay in fairly central hotel, pleasant staff, with ok breakfast but finished a bit early
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    No shade at pool (parasole), more vegetarian/pescatarian options, could do with seats on balcony and a gym.

    Breakfast was ok but finished early (10am) so we only got to enjoy it once. More vegetarian options needed. Location was fairly central but could be creepy at night walking back from the other side of the island (< 10 mins) as there’s no street lights and everything’s closed. Staff were really nice and our luggage was carried to the pier when we departed so we didn’t have to carry our heavy bags. Rooms were comfortable but in need of upgrade. Good view from balcony but no seats to sit out on. Pool looked good but we didn’t get it to use it as there was no shade in terms of parasole.

    Stayed in February 2023

  • Reviewed: 28 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There is NO ELEVATOR. Luckily we travel light but still walking up to 5 flight of stairs was not pleasant.

    Stayed in February 2023

Showing 376 – 400

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