Could be slightly remote for some people. Getting off long tail into water and up flight of stairs may not be suitable for some people.

Views across the ocean Very peaceful Extremely friendly staff, organised our cases to go back to pier while we were on a day trip.

Stayed in December 2024

This review has been hidden because it doesn't meet our guidelines.

Everything was fine, however the hotel is far from the beach.

Stayed in July 2024

The toilet and wardrobe area in our room is very warm and humid as it is not well ventilated.

Majestic ocean view facing sun rise. Very nice breakfast and the timber decor.

Stayed in July 2024

As a user of Booking.com who routinely uses Booking ratings as quite reliable, this is an odd case of something being very off. This property is listed as beachfront but the beach in front of the hotel is not nice (a bit deceptive), and it is across a road with powerlines. That said, it's easy to get to a nice beach, but this should be known. The overall property itself leaves a lot to be desired: there is trash and many unsightly spaces throughout the entire property. We even saw staff through a plastic wrapper into the bushes near our bungalow, and staff smokes on the property as they work. We did not find the service staff attentive. Especially by the pool area, our glasses and dirty dishes sat for hours before we left the area, attracting bugs. To place an order, it required hunting someone to do so, despite there being a handful of waitstaff working in the middle of the day with few if any guests around. We had a problem with our safe when we first checked in - I asked for reception to help. I was told staff was busy and reception gave me the key. That didn't work because it turned out the battery was dead, and the reset key has corroded away. After 3 or 4 back and forth trips to our bungalow and reception (not close) in the middle of the day when we were trying to get to the beach, we wasted at least 30 minutes of prime daytime trying to figure it out because reception did not help by sending staff (claimed staff was helping other guests, but there were several people at reception). When our private boat back to the pier to catch the ferry was running late, we kept being told it was a few minutes away. It ended up being 15 minutes late and staff didn't seem to care but it was a heartracing rush to the port. For what we paid to stay here (~$337 per night), we felt stiffed with the service and property condition, especially seeing there are much nicer actual beachfront properties at a similar if not lower price level nearby.

The bungalow itself was spacious and very clean inside. We also enjoyed the nice pool area with sea views. When we wanted to leave the hotel the reception was always helpful in calling us a tuk-tuk.

Stayed in January 2024

Bad location and bad shower

Stayed in March 2024

Access is challenging and is not a beachfront resort, so it takes away a bit from the experience and this should be reflected in the price more

Very clean, great restaurant and pool!

Stayed in February 2024

I could not believe this property was rated a 4 star. Having stayed at over 50 4 & 5 star properties and accommodation I can honestly say this is merely a 3 star. The photos are not representative of the property, they’re communication is shocking and the property is overall very unpleasant and dissatisfactory. As soon as we arrived the rubbish and dirt was overwhelming and dead bugs in the room. The air conditioning (fans) only get switched on when you enter the lobby and the layout is very confusing. Showering facilities are utterly shocking. The road leading to the hotel is very dark and feels unsafe at night. The description says beach front and when the tide is out (very limited) the beach is full of rubbish with no attempt to clean. I could not even complete my stay at this hotel and stayed 1 night (because my new hotel couldn’t get us in any sooner) and it was a breathe of fresh air. Siia hotel much better. At £85 a night it is shockingly over priced.

N/A

Stayed in August 2023

Where to start… Stains on curtains, yellow discoloured sheets, yellow discoloured towels, damp in room - overall unclean room. Mice in room, millipede in room, bugs in room. Food menu terrible, most of the pages blanked out as didn’t have, terrible included breakfast, not worth it at all! Staff sleeping behind reception. No lighting allowed on after dark for bugs, instead of spraying like all the other resorts on the island. We have to leave this hell hole and loose our money as no way we could stay more than one night! Save your money, do not go here!

Nothing! It was truly an awful experience! We had to leave and didn’t get money back, it is the worst place I have ever stayed! I wouldn’t wish it on my worst enemy!

Stayed in May 2023

- hotel is quite remote and located in a green area. so we expected mosquitoes (we bought some sprays in local store and that seemed to do the trick) and other fauna. however, I struggled to relax after multiple incidents with cockroaches. on the first day a cockroach was running on our 2 year olds neck, then we found one ruining in our bed, then in the hallway. they are huge! I understand it might be hard to prevent it. but it made me want to look for another place to stay half way through the stay. - hotel restaurant is not lively. it would be great if they had better music. more people would like to hang out in the evenings. - laundry service is really cheap. but really bad. clothes came back with the same stains and very strong sweet detergent smell. I used next hotel laundry service to wash same items again. -we enjoyed phi phi but in all fairness it’s no way a 4 star hotel and should not be charging these prices.

-The views are wonderful. - we enjoyed the location- away from touristy area. it’s remote but short walk (10-15 minutes) away from local village. you can also get a taxi-bike to the local village if you don’t feel like walking. - pool area is wonderful. - we liked that hotel is not too busy. food is great and breakfast selection is perfect (previous comments seem unfair). -rooms get cleaned every day and room seems clean. - staff are very friendly

Stayed in February 2023

restaurant staff poorly trained. smelt very musty in the room. not many guests.

great location. very remote. nice bedroom. nice bed. reception helpful.

Stayed in December 2022

Air-condition system not sanitized so room smelt of mould coming from unit. Damp humid smell, bedding felt damp, room had not been aired. Hand basin cracked. No management that understood the problem. In fact no management.Staff sweet but no understanding of mould damp humidity. I think it was possibly only this room that had not been used but this is no excuse. Basically lack of good management can't blame the staff just not educated with poor English skills.

Position is nice and staff friendly.

Stayed in November 2022

Shower pressure was not good. You can get a free boat coming to the resort but to depart you have to pay 250 bhat each. We were overcharged twice for food and drinks from the resort, make sure you check your bill before leaving.

Liked the location, pool was nice, room had a comfy bed. Loved going out on the kayak, we went fishing and caught big fish 😬 Close to restaurants. Our balcony had a great view.

Stayed in November 2022

There were alot of spiders and cockroaches in the rooms. It can be understandable given that there is alot on the island but the staff werent cleaning the rooms properly and removing the dead ones in the showers. The staff didnt understand the difference between pancakes and waffles when we ordered for breakfast and got our orders wrong everyday. The hotel falsely advertises that it has a tv in every room which is not the case and one of the rooms we booked had no wifi or internet signal.

The views were incredible, the staff tried their best despite the language barrier. They provide free kayaks and snorkels.

Stayed in November 2022

Reception staff : don't count on them to help you planning for holidays. For example, I asked if possible to help me booking the boat transfer to koh lanta : no they don't want to help, you have to do it by your own which can be quite difficult as the hotel is far from the pier and that you have to pay to go there. I had to reach my next hotel, that help me even though they were on an other island.... If you want to book a boat tour, if you are solo, same story, they don't want to help, you have to go to the village to find boat tour by your own. It is the first time in Thailand that the staff just don't want to help.

Really beautiful place

Stayed in October 2022

The owners should clean up the grounds, there is equipment and broken down small machines all around the lot. The cats hanging around the lot also woke us up both mornings meowing...hard to control, but I still mention it.

The chalet was nice, away from the crowds in central Phi Phi. The staff were very friendly and serviceable. The food prices were also reasonable. The bar and music were amazing. The best by far.

Stayed in April 2022

The location of the hotel is amazing, every where you go you can enjoy the beautiful view. The room was perfect, the decor and also the view from the windows.

Stayed in October 2022

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in December 2024

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Stayed in February 2025