Nothing

All was great

Stayed in March 2024

Beautiful rooms with an amazing view, excellent location on Long Beach

Stayed in March 2024

Our first room (410, booked via another service) was very run down, with a smell of sewage in the bathroom. The second room (310) was better, but the shower head was broken. It seems that preventive maintenance isn’t performed (at least in high season). Shark Point brings a lot of day-trippers on longtails, so it can get quite crowded.

The views from the huts can be great, but you should be aware that the climb is STEEP if you decide to walk yourself from the beach area (5-10 min max). The reef (Shark Point) is quite nice at high tide, but bring reef shoes if you want to go out in low tide! Long Beach is great. Walk further down at low tide.

Stayed in February 2024

There are few food options on this area of the island and the shuttle offered by the hotel makes it difficult to get to and from the town. The bed was very uncomfortable, both the mattress and the pillows are extremely firm, not at all what I expected to find at this hotel.

Beautiful view, beautiful beach, great place to watch the sunset. Breakfast was good.

Stayed in February 2024

Nada

Everything! Magnificent

Stayed in March 2024

Sometimes very crowded beach

Extremely friendly staff Lovely beach Rich breakfast Fire show

Stayed in February 2024

One issue to consider is location!! It is located pretty far out and phiphi is a walking town so if you're interested in being isolated from the island then stay if not it may not be suitable. We walked 45m down dark roads to reach the viewpoint wasn't the most pleasant walk.

Super!

Stayed in March 2024

Nothing about the staff or resort itself. Obviously it is a resort on the quiet side of the island so if you want to go into town you need to catch a longboat but we loved this and they’re easy to get.

The villa was beautiful, metres from the beach, clean and air conditioned. The staff here were so friendly and helpful and made everything really easy. Such a relaxing holiday would highly recommend.

Stayed in February 2024

Please be aware that you need to be prepared to co-live with wildlife in this resort, especially with lizards that are constantly present in the room and they even make noise at night. We had also the pleasure to be visited by a little snake on the tree of our terrace, however it looks like these are very common in Thailand and are harmless to humans.

- The relaxed atmosphere - The very attentive and smiley staff. I think the staff is very hardworking, as they work from morning for breakfast until the evening for dinner and to tidy the beach and sun beds for the following day. Also, they run up and down the hill with the tuk- tuk to bring guests to their room and to deliver luggages, always with a smile. So I don’t understand previous reviews, where people said that the staff is rude?!?! - The beach was clean, organised and perfect for snorkelling. - Breakfast was ok, we liked the food at the restaurant too even if a bit pricey. - We booked the honeymoon room and we had a stunning view, as shown in the picture.

Stayed in February 2024

The beach furniture was unnecessarily uncomfortable and grubby. This hotel could be so much better by improving the sun beds on the beach with some nice cushions and getting rid of the broken and dirty plastic chairs. The bar and eating areas are nice and the snorkelling is great but let down by the way the beach furniture looks. The hotel had left up Christmas and valentines decorations which looked tatty considering it was the end of February by the time we stayed. My main dislike was the beach where the snorkelling area is so small that it feels too concentrated. There is the shark point but to get there you need to navigate the frequent noisy long tail boats coming in and out and it seemed too dangerous for us to swim it. If the roped off area included shark point and made the long tail boats go out further rather than buzzing past the hotel every minute that would be better. The hotel was quite hectic and at times it was difficult to get served in the beach restaurant area. The hotel could make loads more money by improving the beach furniture so it was a bit more glamorous and comfortable and you could have waiters offering drinks to people sitting on the beach rather than relying on the customers to try and flag them down or go to the bar themselves. Phi phi is an amazing island with such lovely waters. I just think this hotel could have capitalised a lot more on what was natural to the area that people have come for.

The hotel consists of some beautiful bungalows nestled into the hills giving you a fabulous view over the beach and out to sea. The visuals of phi phi are stunning with crystal clear turquoise water and white coral sand. The best thing about this hotel was the snorkelling area which was right on the beach where you could see a variety of tropical fish without swimming out too far. I’m concerned about how sustainable this is with people swimming with sun creams on in such a small roped off area constantly with the wildlife living so nearby. I don’t know if it is doing damage to the sea life. I really hope not because it was really wonderful. The bungalow was comfortable with a big soft bed, some free drinks in the mini bar, nice rain shower and terrace with a gorgeous view I couldn’t get enough of! It is a bit of a hike into town but it was possible to do it without paying for a long tail boat. There is a small shop, bar and restaurants nearby which was good. There is scuba diving which we didn’t access so can’t rate that.

Stayed in February 2024

All

Stayed in January 2024

Double room is not properly insulated, you hear guests from your room like they are in the same room, which becomes very problematic with noisy neighbours. The door was not closing properly, leaving space for geckos to get inside the room.

Stayed in February 2024

The balcony was very unstable and not very safe. The wooden columns supporting the balcony were rodden and on some of the surrounding bungalows, the balconies had already collapsed. In general the hotel is worn down and needs alot of attention in the nearest future. The pool was closed for two days, wich is a shame when visiting with kids.

Liked the beach and the possibility of snorkeling rigth outside the hotel.

Stayed in January 2024

Noise from motorboats

Very clean rooms, pleasent surroundings of the houses, delicious breakfests, nice swimming pool overlooking the sea, location by the Long Beach near to the Shark Point

Stayed in December 2023

Their flagpole got in the way of panoramic photos.

Two words. The view!!!

Stayed in January 2024

Location far away from the Pier

Treehouse atmosphere

Stayed in February 2024

I wish I could have stayed here longer, but it was fully booked so it was really a pity. The restaurant provided good food and the beach is superb. I could stay in the hotel for a week! Definitely I will be back!

Stayed in January 2024

The fact that you had to walk a bit to get to the beach and the lizards in the room, they were a few sometimes, which I didn't enjoy as I have reptile phobia.

I think the room was amazing! The view was stunning, the room was always very clean, and they provided us with some small snacks on our first day. The location is perfect with a nice beautiful beach far away from the craziness in Phi Phi island. The food was great and a fair price considering that we are in Phi Phi island.

Stayed in November 2023

Air conditioning systems definatelly needs a repair.

Location

Stayed in February 2024

The king bed was 2 beds pushed together. The mattress was extremely firm which I thought I wouldn’t like, but somehow was very comfortable for me. The food at the restaurant was not good for dinner but there is a great option down the beach.

We loved seeing the beautiful view from our room. The beach chairs set up under the big shade trees were lovely. They provide very nice beach towels. Lots of choices in the breakfast buffet.

Stayed in February 2024

The rooms are far away from everything and you need to hike. Some rooms are very old Poor light in the room

The beds in the beach The restaurant The firework at night Quite part of the island There is a shuttle picking u up and take you to your room

Stayed in February 2024

nil

Great view and service

Stayed in February 2024

Steps to roo. We're hairy at night. But a great work out on the legs. They did have a driver to drive you around which was great

Great view from room

Stayed in February 2024

Can't think of anything we didn't like, just a perfect place to visit for a relaxing place.

It was an excellent hotel it felt like you were in paradise. The food was reasonably priced and to an excellent standard we really enjoyed our stay here for 3 nights. We wished we'd stayed longer if we we're to travel to Thailand again we would return to this hotel on Phi Phi Island again. Highly recommended to anyone to give it a try as you won't be disappointed.

Stayed in January 2024

The satellite tv had no European channels, no Netflix or YouTube type channels

The position, the beach and pool areas, WiFi good

Stayed in February 2024