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Reviews of The Arbern Hotel x Bistro - SHA Extra Plus 3 stars

54 Suthat Road, Talat Yai, 83000 Phuket Town, Thailand

#27 of 171 hotels in Phuket Town

Guests' Choice

Review score

Based on 716 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 76 – 100

  • Reviewed: 19 March 2024

    9.0
    Great Location and good value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were a bit squeaky and quite small bathroom, but not really a problem

    Great location, 5 minute walk to shopping centre and about 10 minute walk to old town. Friendly and helpful staff, clean room

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    The best little hotel you could ever find.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing bad

    Staff amazing. Very clean and comfortable,aircon good,lift to all four floors,complete with coffee bar and restaurant downstairs,which is also excellent.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Great location, great private rooms
    • Leisure trip
    • Solo traveller
    • Lady Dormitory Room (Female Only)
    • Stayed 5 nights
    • Submitted via mobile

    I loved the location, the cafe and restaurant downstairs. The employees were so kind and helpful.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    nice
    • Leisure trip
    • Solo traveller
    • Lady Dormitory Room (Female Only)
    • Stayed 1 night
    • Submitted via mobile

    the AC was way too strong!!

    it was nice, spacious and clean. friendly staff. lockers available.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was private, tidy and in a good, central location with plenty shops and restaurants in its surrounds. The staff was also friendly and accommodating. The layout of the room could be reconsidered because all the electrical outlets were much too far away from the mirror when using the hairdryer. Nonetheless, we would recommend this as a good place for a few days stay.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    NA.

    The hosts were really hospitable and super helpful. It made it more easy and comfortable travelling in and around Phuket. Added plus, the Bistro right below.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Great stay worth it.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Toilet is a bit small

    Simple and easy. Its clean as well

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean, located very close to Phuket Old Town. Great Bubble Tea next to the Reception!

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good location and clean&wide rooms. Especially I liked the beds, comfortable. Staff was very helpful and kind.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Great location, nice and helpful staff, clean.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is great, it’s calm but very close to the main Phuket street. Staff was very friendly and helpful. Room was clean and I am glad we took an upgrade which gave us a room with a terrace.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast area

    Very good location

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    If you can book here
    • Leisure trip
    • Solo traveller
    • Lady Dormitory Room (Female Only)
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    I’m shocked how good of a hostel this was. AC on whenever, common room had ac. A few free snacks and coffee/tea. There’s an elevator! I’ve stayed in a few hotels here in Thailand and they didn’t have elevator. The restaurant downstairs is great. Clean female dorm and bunkbeds. Enough space. Clean bathrooms, you get a towel. Also very nice staff.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Very nice hotel and good value
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit of a walk from the centre of the old town, but other than that, no complaints at all!

    The room was very nice, spacious, and comfortable. All the facilities were great and the hotel itself is a lovely place.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed or pillows

    Staff

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Close to the center, really nice and helpful staff, cosy room.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    We liked everything!

    I think we really loved our stay here because of the staff. They were all super helpful and nice. We asked for some trips to Samet Nangshe and to PhiPhi, they were fast and provided excellent help. Every time we got into the hotel they greeted us with a nice smile. The place is really close to the center and to a 7eleven. The room is nice and simple and the cleaning service was good!

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Lady Dormitory Room (Female Only)
    • Stayed 1 night

    The bathroom is too small both the shower room and toilet. The shower holder is cracked so it can't control or hang the shower firmly and insufficiency of towel hangover.

    The bed is comfy. The staff team is very nice and helpful. Car parking is provided nearby. There is a Japanese ramen on the first floor. I'll try it next time for sure.

    Stayed in January 2024

  • Reviewed: 5 February 2024

    10
    Highly recommended!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay with lovely staff - would definitely stay again!

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Staff make this a great place to stay
    • Leisure trip
    • Solo traveller
    • Lady Dormitory Room (Female Only)
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Great little place just 5 minutes walk from Old Town so just far enough from any noise but close enough to enjoy

    The staff are the real heroes of this hotel! Young, energetic, enthusiastic and couldn’t do enough to make my stay enjoyable or answer my many questions about the area.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    Urban style, clean, basic facilities. Only a block and a half from the centre Booked here again for later in trip

    Stayed in January 2024

  • Reviewed: 31 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    The room is poorly insulated, so it is pretty loud. Bad luck, there was a street festival nearby at the same time, but even it was finished the room was loud at night with air conditioner noise.

    Service is great

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Perfect for short stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit noisy

    Good location to old town 5min walk Nice staff Help to book ticket to koh phiphi with transfer

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    a beautiful peaceful and clean place to stay and to enjoy old town
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Mountain View
    • Stayed 9 nights
    • Submitted via mobile

    is all good

    booking; is was my second time here

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hairdryer was a bit weak.

    Quite well located hotel with wonderful staff - very helpful and friendly. The style of the rooms might not be everyone's cup of tea, but we liked it. Overall had a nice stay. The room was spacious and clean, with everything provided for a comfortable visit.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    nice place to stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    nothing

    Good service able to book Ferries etc at hotel

    Stayed in December 2023

  • Reviewed: 20 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were very helpful and informative..always available to assist. Also able to accommodate day tours taxis and other travel requirements.. Hotel was peaceful, clean and service was excellent. Not had chance to eat there but looked delish. About 15 kins walkmto phuket old town.. 7-11 5mins away.

    Stayed in December 2023

Showing 76 – 100

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