Nothing!

My husband and I booked The On On for an "in transit" trip back to Germany. We were So delighted at this beautiful, and dare I say, "poetic" hotel, that it actually took our mind off of our upcoming emergency trip home. It is so absolutely different and unusual. Like they say about a beautiful person, "she/he doesn't take a bad photo" - because for sure, you will spend quite a bit of time photographing this beauty. The staff is so polite, friendly and helpful. They assisted us in booking last minute flights to Bangkok and Frankfurt. The room as well as the the hotel are beautifully decorated and stocked with everything you need. TV hot water kettle, drinks, coffee and tea and cute bath products. The beds are fantastic too. So comfy. Don't hesitate to book this wonderful place, it's really a feast for the senses. Thank you to everyone at The On On!

Stayed in February 2023

The location is perfect for exploring Old Town, one of my favorite places in Phuket. The building and décor is absolutely stunning- it all looks like something from a movie. The rooms are well fitted and comfortable. The staff were helpful in organizing a lift to the airport. Our favorite place to stay in Phuket by far!

Stayed in February 2023

the bathroom tiles were cracked and it smelt a little moldy

beautiful historic old building. very comfy bed in a great location

Stayed in February 2023

nothing

Wonderful touches gave the whole place nostalgic charm

Stayed in January 2023

Location beautiful decor good value helpful staff

Stayed in February 2023

Our room was right by the lobby, didn't make the night difficult as we are heavy sleepers, but someone else could be bothered.

Cute hotel with charming rooms and structures. It became famous as Leonardo DiCaprio appeared in the film The Beach. It was renovated in 2012 and the hotel is looking nice. They are welcoming and although do not have breakfast, serve nice tea, coffee and cookies. We only stayed one night, but we some lots of people dropping by to take a pic on this place. Awesome location by the old town. Many restaurants, iconic places to go to. Easy to go the pier as well.

Stayed in February 2023

room was quiet small for 2 people

Location, architecture and service were great.

Stayed in February 2023

Before arrival I ordered hotel taxi for our pickup from Phuket airport for 1500B, but nobody aarrived. We took a regular minivan for 1100B and saved money but not time. Shame for such a hotel with excellent reviews. Breakfast - I believe that there is enough space to organize it. Anyway we went to a nearby restaurant and had a good breakfast.

Excellent location in the heart of Phuket Town. Historic hotel remembering "The Beach" with Leonardo di Caprio. Nice room with a small balcony without view. Bathroom OK. Nice patio.

Stayed in January 2023

nothing bad to say

cool set up very nice room and well decorated really pleased with my stay staff very polite and nice

Stayed in February 2023

Beautiful glass fan light above the door does not have curtains to block out light

The location is superb , step outside and right in the centre of old town. The sitting areas outside the rooms a bonus . The rooms are spacious and comfortable bed . Good internet . Staff are most friendly and helpful . Bus transport to the beaches is close and very cheap . A major shopping mall is called Central and a short taxi trip

Stayed in February 2023

there is a lot of stairs to get to our room. There were also mosquitoes in our room.

love the location. In the centre of old town surrounded by nice restaurants and famiy mart is across the road. Staff was very friendly and helpful. Love the decoration around the hotel. Love living in the museum

Stayed in January 2023

Nothing

Lovely heritage hotel with lots of public rooms to sit around. The furnishings and artefacts about the place were very entertaining. The staff were all very pleasant

Stayed in February 2023

- Hotel and rooms are beautiful!! Also very clean and spacious - Location was perfect - Staff were friendly and helpful We would definitely stay again!

Stayed in February 2023

nothing

attention to detail in room was spot on, really well decorated, comfortable bed, great shower.

Stayed in January 2023

I told sunset about you.

Stayed in January 2023

Stylish (not Luxurious but full of character) place in very good location. Staff are very nice and welcoming. No breakfast option in the hotel but many resturants in the area. Will stay again if in Phuket town.

Stayed in January 2023

Room was very clean, just a bit dusty around the edges which is expected in such an old building. The air conditioning was a little tired.

Staying at the ‘On-On is like a step back in time, wonderful old building with lots of history, a really memorable stay. Ideal location for exploring Phuket Old Town. The staff were very welcoming and helpful. Plenty of restaurants and cafes nearby for breakfast and the hotel does provide various seating areas and a lounge with refreshments and local Thailand snacks.

Stayed in January 2023

This hotel is so beautiful, I love how there's a booklet in each room to tell you the history of the hotel. It's in a great location, right in the centre of the old town. Although it's in the centre, it's nice and quiet.

Stayed in January 2023

Rooms on ground floor close to reception are noisy and our room was a bit small. But still great value for the price!

Very pretty place, best location in town! Very clean and super friendly and helpful staff. Great value for the price.

Stayed in January 2023

very stylish. beautiful vibe. the staff is incredibly kind.

Stayed in January 2023

Great location. Walking distance to shopping and restaurants. Sunday market was a nice experience.

Stayed in January 2023

Some of the reception personel didnt speak good english so might be hard to get the answers you need.

At the very center of phuket old town. Hotel is filled with history. Clean and nice room with attention to detail at very reasonable price. A lot of nice cafés and restaurants at proximity.

Stayed in January 2023

It felt like staying in a cozy museum. Room facilities offered more than we even expected. Tea and cookies were lovely. Very friendly and helpful people working there.

Stayed in January 2023

All great but special mention for the bed! 30cm thigh mattress + 7 cm topper mattress in memory foam High-quality sateen cotton linen and super comfy double pillow! Top sleep!!! Great design urban/post- colonial style

Stayed in January 2023

note

Beautiful Heritage Hotel. lovely but small room, very comfortable bed, great shower and new AC.

Stayed in January 2023