Why not excellent you may ask? Because on almost every occasion I have stayed here, I have always been disturbed by noise of some kind. The most common noise in this hotel is screaming children running around, banging from the room above or to the side but also there is always some form of industrial drilling or metallic banging in the area near the hotel. You would think that there might be some form of noise insulation but there is not, everything can be heard from outside and in the next room. I do like this hotel because it is the only one in Chiang Rai which really knows how to look after their guests, unfortunately, the designers/owners of the building didn't invest in soundproofing of any kind which really affects the whole experience. My advice is don't stay any longer than 2 nights because the inter-room noise, even in an almost empty hotel (which was the case for my latest visit) is always present. The hotel has also recently reduced the size of and moved its fitness room in favour of more child-related entertainment which is a real shame because the original fitness room was a good size and very well equipped. Now it is smaller with far less equipment and very little space to exercise. On my most recent visits I have felt that there is a definite move by the hotel to attract families rather than couples or singles travellers. So you might want to check out the other riverside hotel nearby if you want a peaceful relaxing hotel, unless of course you don't mind kids running around and screaming in literally every part of the hotel including right outside your room.

I travel to Chiang Rai from Chiang Mai several times per year with my girlfriend to visit her parents so I have stayed in almost every hotel in the area. The Riverie is a safe choice for anyone visiting the city because it ticks nearly all the boxes for an enjoyable stay. I have stayed here probably 10 times of the last 3 years living in Thailand and this hotel is consistently very good.

Stayed in March 2025

All good, big room, nice bathroom, tasty breakfast, fast WiFi, good restaurants in the hotel

Stayed in March 2025

the hotel was set in a beautiful location on the river with mountain views and surrounded by beautiful gardens we loved it there and would not hesitate to stay there again. just

Stayed in March 2025

One lady at the reception was very rude that's why I gave 8 instead of 10

Everything is top notch

Stayed in December 2024

All good .

Stayed in February 2025

Wine was very expensive, cocktails were good value!

Everything!

Stayed in February 2025

Poolside food variety.

Lots of variety and great quality. I really enjoyed breakfast buffet.

Stayed in January 2025

Nothing

Stunning hotel by the river , great restaurants, good staff and so clean and very very detailed

Stayed in February 2025

You need to take grab or taxi to get into the city center. It is pricey for the service provided

Big hotel with a lot of amenities

Stayed in January 2025

Light switches in the room if labelled will be helpful and easy to use.

We had a very comfortable and enjoyable stay. The 8th floor room was quiet, cozy, comfortable with a good view of the river and from garden. The breakfast lay was good and tasty food. Even the al-carte dinners, we enjoyed by the riverside where the entire space was beautifully decorated with LED lights. Very romantic and quiet. Staff was helpful for guidance and information about the town.

Stayed in January 2025

We had 3 rooms booked in total and only one of them was ready when we arrived at 2.00. The other two were only ready at 3 pm. The breakfast time was so hectic that it was hard to find a spot for all of us.

Great place and a lot to look around. The decoration was amazing and we had so much fun walking around at night. Loved the art exhibitions of local artists. The indoor play place was amazing. The rooftop bar has the best view of Chiang Rai.

Stayed in January 2025

Swimming pool was cold

Stayed in February 2025

When we checked in we weren’t given any information like other hotels. It was only the next day did we realize that there was a shuttle bus in the evening and that you Could walk into town in about 15-20 minutes. On our last evening we realized that there was a restaurant up on the top floor. Again if we had been told we would have had dinner there one evening. Staff at breakfast were slow to respond to refilling items and slow to lay tables and clear up. Great hotel but just lacking in information from the staff.

Lovely hotel, spacious clean and loved the light garden.

Stayed in February 2025

Walking into Chaing Rai town was a little far. Hiring a taxi or tuk tuk is a necessity

The hotel itself is beautiful. The staff were exceptional, very friendly and professional. The room was comfortable and nicely appointed. Loved the pool. The food at the restaurant was very good.

Stayed in February 2025

Pool too cold

Light show, rooms, staff polite and helpful

Stayed in February 2025

Disappointed that no fresh orange juice provided at breakfast.

Pleasant and quiet riverside location.

Stayed in February 2025

Breakfast was exelent.

Stayed in January 2025

All good

Breakfast was very good, bacon served at egg counter was tasty.

Stayed in November 2024

Very well appointed throughout . Staff 100% willing to serve .

Stayed in January 2025

friendly staff, quiet location and great food service

Stayed in January 2025

No

Room is clean, staff is friendly and good breakfast (variety of choices and delicious)

Stayed in December 2024

Room was too cold & twice I asked them to look at aircon because it would not increase from 23 setting but blowing much colder & would not increase. My sons room next door would warm up & put any setting but they said nothing they could do

Clean & good location, staff very polite & friendly

Stayed in January 2025

Wish the water in the waterpark area was heated because it was absolutely freezing and even the kids didn't want to get in.

Lovely property with comfortable rooms. The lights in the garden were gorgeous while we ate dinner. The kids club was a nice touch and my kids didn't want to leave.

Stayed in January 2025

Breakfast options could be expanded

Riverie exceeded all my expectations with its spotless rooms, excellent amenities, and outstanding service. The staff was incredibly attentive, and the dining experience was exceptional, offering a variety of delicious options. Its prime location made exploring Chiang Rai convenient, and I can’t wait to visit again!

Stayed in January 2025