19/16 Moo 3 Bophut, 84320 Chaweng, Thailand
#78 of 124 hotels in Chaweng
Guests' ChoiceBased on 524 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.9
Staff
8.6
Value for money
8.2
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2023
Peter
IrelandWhere do I start.. wifi- unusable, it simply does not work, it’s an open network with 3 different wifi names and not a single one was any use. Very disappointing for this day and age. Gym- can only be described as disgusting and out dated, rust on machines, no cloths or sprays for hygiene, no working air con. Room- the fridge hadn’t been cleaned out from the previous people staying there, there was a very unsecured adjoining door to the next room (who we didn’t know?), our bathroom sink was blocked for 3 of the 5 nights we stayed, and the main bathroom light over the sink was gone and only replaced the day before we left. Pool/hotel - the staff really didn’t seem that friendly or warm. It’s bizarre that you had to sign in and out the pool towels, Especially when they were so stained. The reception were very cold and unwelcoming and didnt even greet us with a hello when we were checking out, just rudely stared at us and asked what we wanted.
Value for money, large swimming pool, within a walking distance to the beach and main restaurants/bars
Stayed in September 2023
Reviewed: 22 September 2023
Mor
IsraelCheap hotel...
Stayed in September 2023
Reviewed: 11 September 2023
Traveller
AustraliaOn the day of leaving, the staff wouldn't assist with transport. I had a broken finger and couldn't carry luggage and after reception saying they could take me to my next stop, the driver stopped out the front of the hotel and refused to take me. I was extremely disappointed as they have in house transportation but wouldn't provided the service and tried to get me to pay for the trip to the front of the hotel. I booked accommodation elsewhere as I wasn't impressed with rooms or the service.
Stayed in August 2023
Reviewed: 10 September 2023
Connor
United KingdomLocation is fine if you don’t mind a short walk to town (we didn’t mind at all!). Taxi service is quite expensive
Comfortable beds, good value for money. Nice swimming pool and we appreciated that it was off the main road so not much noise
Stayed in September 2023
Reviewed: 1 September 2023
Supaporn
ThailandSwimming pool, supper cheap store back side of a hotel, location good.
Stayed in August 2023
Reviewed: 14 August 2023
Dawa
NepalThe staffs not helpful and always rude ! They need to take a course on how to talk to the customers
Everything was ok except the staffs in the front desk !
Stayed in August 2023
Reviewed: 13 August 2023
James
United StatesBathroom smelled awful likely from the pipes, had to go a roundabout way to get to the room up one elevator across a bridge down and up a flight of stairs, gave us a ghetto room w bars on the windows. The women at the front desk were really nice and friendly though.
They let us check in late
Stayed in August 2023
Reviewed: 10 August 2023
Jessica
United KingdomThe doors/walls were very thin so it was noisy. Not much choice at breakfast & not enough staff so tables were often untidy, no glasses for juice etc.
The swimming pool was fantastic.
Stayed in August 2023
Reviewed: 9 August 2023
Gar
IrelandGreat location. Nice room. Great pool for swiming. Really nice staff
Stayed in June 2023
Reviewed: 3 August 2023
Timmy
United KingdomStayed as a couple in a double bed studio, the rooms spacious had everything you need including complimentary tea, water, kettle and ice cold air con which you need in this heat. The hotel gym and pool were also a bonus, the drinks at the pool bar were cheaper than in any other bars. Location was perfect 5 min walk to 7 eleven and a 24h supermarket located across the road. 10 min walk to Samui mall and 5 min walk to beach. Definitely recommend
Stayed in July 2023
Reviewed: 20 July 2023
Dean
United KingdomIt’s abit far from the Main Street but that’s fine.
Very relaxing hotel with nice friendly staff and the pool is amazing and if you fancy a drink you can get some for a great price!
Stayed in June 2023
Reviewed: 18 July 2023
Hannah
CanadaWifi is terrible, the worst I've ever had in a hotel. Disconnects at least every 15 minutes and even when you are connected its horrendously slow. AC barely works too room never got below 25 degrees. Weird rules like 500 baht deposit then they inspect your room at the end to give it back. Said they'd charge us because a water bottle was missing in our room but they just hadn't looked hard enough. Hotel is half split between two buildings so you have to elevator up one side, walk down a connector then take stairs up the other. Overall wouldn't recommend, fine room but so many downsides its worth looking elsewhere.
Good location in chaweng. Pool is nice to have, good grocery store right behind it very convenient. Room is big and has a fridge which is nice. Bed is okay, not too comfy but for the price in Thailand its good.
Stayed in July 2023
Reviewed: 9 July 2023
Madison
New ZealandThis was our second stay here and it was just as amazing as the first. The staff are very helpful, the rooms are spacious and the beds are comfortable! Great gym area and pool too! Perfect location too!
Stayed in July 2023
Reviewed: 4 July 2023
Isabella
DenmarkGreat pool and location. Close to the beach and clubs but also quiet. The staff were super sweet.
Stayed in July 2023
Reviewed: 22 June 2023
Anna
IrelandExtremely noisy in the morning by the staff cleaning the other rooms due to lack of soundproofing. There was a terrible smell from the shower and also from the water in the pool.
Good location.
Stayed in June 2023
Reviewed: 21 June 2023
Lynn
New ZealandOut stay at Verticolor was awesome. Walking distance to shops,bars and restaurants. The staff were really friendly. We actually extended our stay by four days. Great value for the money.
Stayed in June 2023
Reviewed: 19 June 2023
Kyle
ThailandEverything was good!
Best hotel in koh samui if you want to stay away from the loud music on the main strip. Pool, outstanding staff and the rooms are great plus it’s only a 10 minute walk to the main strip (no noise when sleeping here)
Stayed in June 2023
Reviewed: 19 June 2023
Gar
IrelandVery helpful and pleasant staff. Great location at a quieter area in chaweng. Great pool if you like to get laps in. Great value
Stayed in June 2023
Reviewed: 18 June 2023
Vanina
ArgentinaGreat accommodation, super clean and colorful. Swimming pool was clean, there is bar by the pool that serves cocktails for 89THB and also great coffee. I would stay here again!
Stayed in June 2023
Reviewed: 17 June 2023
Libby
United KingdomA gecko in room and ants in bathroom. the walk from room to reception was long
value for money, so cheap! hotel had comfy beds, lovely pool and pool bar.
Stayed in June 2023
Reviewed: 9 June 2023
Brandon
Irelandstaff was sleeping on reception at night , forgot to wake us , forgot to book taxi so we were late for ferry and had to pay again
facility's
Stayed in June 2023
Reviewed: 7 June 2023
Evie
United Kingdomnot nice views not very luxurious
good location- clean and nice pool for little money
Stayed in June 2023
Reviewed: 7 June 2023
Andrew
United KingdomIt’s like a tired Ibis hotel
Stayed in March 2023
Reviewed: 2 June 2023
Brent
ThailandVery helpful staff
Stayed in May 2023
Lima, Peru
Weymouth, UK
Malvern, USA
Evry-Courcouronnes, France
Rimini, Italy
Chislet, UK
Bucharest, Romania
Split, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content