- Some of the common areas, such as hallways are really not clean, appears dilapidated or pieces of furniture and fixtures broken or missing, pigeons flying and living indoors (poop all over some of the hallways, pigeons nesting indoors), beach cushions and towels could need an update - they are dirty and some are coming apart, too many dirty dishes left for too long outside the rooms - Outdoor pool not heated in March (too cold to swim) - Better as an all-inclusive because there is nothing directly next to the hotel for restaurant options - The website states four restaurants but really there is one big buffet restaurant, a small empty Italian restaurant, an Irish pub with bar food and a beach restaurant that is only open during the day for lunch. There is a decent variety but it’s just okay, not fine dining - 20 euros per person for dinner all you can eat (March) - Indoor pool too warm, hot tub not hot enough (same temperature as the pool), I could not get hot water out of the women’s room shower by the indoor changing room, but maybe I just didn’t wait long enough…1 minute and I took a cold shower. The spa is expensive - Paris/New York prices - There is an strong sulfur (or sewage) stench that comes through the area depending on the wind and one night it was so strong it woke me up and there is no escape from the smell. (I would not come back for this reason alone). - There seems to be some management problems, such as running out of beach towels, a slow response to us asking to clean the room after a pigeon flew in and popped in our room (3 hours) - too laid back for 5 stars, really. I think it should be 4-stars because of the quality of the rooms and main lobby areas (the room hallways are sometimes not clean and need an update).

The good: - Beautiful grand lobby and common areas - Large clean modern rooms with balcony, a lot if not all the rooms have a sea view, separate toilet, bath and separate shower. - Good sheets, pillows comfortable enough - Indoor and outdoor swimming pool, both large - Mostly clean beach front - Friendly staff - 2 friendly cats, 3 adult dogs and one puppy live on the beach and sometimes sneak into the property to drink out of the outdoor pool and they are all adorable - I would come back for the animals! - Area feels safe, the beach is not too crowded, okay to wear a bikini comfortably - Free table tennis & pétanque - Wifi is worked well in the room, especially toward the terrace, sometimes kicking me off. Around the pool there are a few spots it is working in, the closer to the buildings, the better

Stayed in March 2023

Food was not as good as expected ( variety and quality )

Nothing special

Stayed in March 2023

The Spa and pool close early also the cost of the restaurant is a little bit high

The food was very good, the staff was friendly and helpful

Stayed in March 2023

The Staff

Stayed in January 2023

The hotel is comfortable and beautiful

Stayed in February 2023

snack food .. shame on the pizza for a 5* !!

spacious hotel, serenity, beautiful pools The grilled seafood

Stayed in November 2022

room service. long waiting time and poor food (especially the pizza !)

comfort, privacy, pools

Stayed in November 2022

The staff lacks professional hospitality services. The way they speak to you makes you feel like you work for them. Rude and obnoxious.

Stayed in April 2025

We passed a very good time in the Hotel. The room is fine and all the service as well. In the hotel you can enjoy the pool covered, external and the beach. They have also the animation for the child. We went in all the restaurants and the food was super fine, specially the breakfast! The staff was super friendly and professional!

Stayed in April 2025

N/A

The hotel is beautiful, delicately decorated. The little details are everywhere, the staff is phenomenal, and the food in all the restaurants is delicious. I will come back soon!

Stayed in March 2025

Birds & cats

Everything

Stayed in March 2025

I realize it could be a cultural thing, but I was surprised that smoking in the hotel lobby area was allowed. The biggest problem aside from it being a very polarizing thing is that guests then assume it is ok to smoke everywhere in the hotel. It made it difficult to enjoy a beverage in the lobby bar area. The food at the restaurants needs an upgrade. Having tried both the Tunisian and Italian restaurants, the food I ordered had little flavor and did not live up to my expectations. The Irish Pub could distinguish itself from the other bars by carrying at least one Irish beer.

The pool area was nice and it was easy to get to the beach and walk. The majority of the staff were friendly and helpful and the breakfast options were considerable. The woman responsible for cleaning our room was delightful and we enjoyed running into her each day.

Stayed in March 2025

The service left a lot to be desired. On arrival we were told "you have 2 bottles of water and tea and coffee in your room . This is for tonight. After that if you want replacements you pay". In our room there was only one robe, one hand towel and no bath mat. At breakfast the omelette, fried eggs and crepes were cooked in batches and left out on cold plates, not cooked to order. 3 minute boiled eggs were dangerously underdone, 5 minute boiled eggs impossible to get into.

The building was magnificent in every respect

Stayed in February 2025

na

The rooms were huge, clean and surprisingly quiet The facilities were great (the sea front was amazing as were the indoor and outdoor pool) The food buffet was amazing, both for breakfast and dinner (had one of the best NYE dinners ever!)

Stayed in January 2025

Gate guards ans reception were very unpleasant to deal with.

Stayed in December 2024

Great hotel with nice facilities

Stayed in November 2024

Fire alarm went off 3/4 times at 4am. Very annoying. Pool table, football table and hand hockey table need more attention as they did not work all the time. But great when they did. They should also be free and nit need coins. But if you are going to charge then have coins available! Personally for kids, they should have fries in every meal and ice cream option. Hairdryer in en-suites. Reception desk should be more welcoming and attentive to guests. The rest of the staff were great, always smiling and saying hello. Reception team needs to do the same because they are the first impression. - Hotel needs to have an all inclusive option for non alcoholic individuals. We are after all visiting a muslim country. - on that note, why they do not allow burkinis is strange. As muslims, in a muslim country why would you ban those that wish to cover their body.

Very posh and upmarket. Lots of security and checks. Spacious rooms, easy access. Lots of convenient toilets placed all round. Attentive ground staff, and polite cleaners. Good food options, very good drinks and facilities. Rooms were tidy, and very spacious. Good swimming pools and direct access to the beach.

Stayed in December 2024

We had a great time in the property

Stayed in December 2024

The pool area was dirty. The steam room door rusty and dirty and broken. The hotel decor needs to be painted and updated. The plants need looking after and managed properly. The reception staff were rude and unhelpful. Overall very unkept and dirty.

The only good thing about this hotel was the spa we both had massages and really enjoyed them.

Stayed in December 2024

Friendly and helpful staff

Stayed in November 2024

service was awful . Was on a trip with my pregnant wife and we had to wait for four hours before getting our room . Worst experience in the type of standard hotel ever

the property itself the building the lobby and the rooms

Stayed in October 2024

- Quality of the breakfast buffet was below average, with limited variety and questionable quality of products (i.e. cheese, honey, fruits); - Understaffing: one employee for omelettes-pancakes station, resulting in long queues; massage therapists seemingly overwhelmed and exhausted; unsufficient housekeepers resulting in delays of room cleaning; - Communication: key staff (reception, client relations) with limited language skills, resulting in numerous misunderstandings. Overall, service and quality of food to be improved.

An overall nice resort set up, with spacious, well-decorated and furnished room, nice beach atmosphere and pool sides. Great Tunisian and Italian restaurants, with classy atmospheres. Staff overall friendly, with a special appreciation for the waiter Ali in the Italian restaurant, whose dedication and professionalism were admirable.

Stayed in October 2024

Great position nice service well trained staff specially mdm NADIA JLIDI whom served us kindly during check in

Stayed in October 2024

Beach area is small

Clean , nice location , big rooms

Stayed in October 2024

I somehow made an error when booking and only included one person, which impacted the price. This was an honest mistake (although I do not understand how the room booked had three beds and two names yet was booked for a single person, but I suppose it's a technical possibility) yet we were treated with borderline hostility at check-in. Once they showed me that the reservation clearly said one person I asked them to fix it and either downgrade me or charge the difference. While I did object to the $85 a night extra for a single person, I acknowledged my mistake several times and was yet treated as though I was trying to scam the resort. We also found a disgusting stain on the sheets and an unclean toilet. There was only one coffee pod, and when I asked a man in the hallway for another (he was not housekeeping but did have a cart and was next to a maid's cart) he told me they would bring it when they got to my room. I told him I'd just woken up and needed another coffee and he condescendingly gave me another pod (which was the wrong size and didn't actually work) with an obnoxious bow. The staff were in general gloomy and unhelpful, and we overall felt nearly unwelcome.

The room was beautiful - very large and well appointed and my husband and our other traveling companion had excellent facials. The food and drink prices were primarily fair, and the staff who delivered room service were pleasant.

Stayed in September 2024