This place is an architectural gem. Loved the blue room, as living in a palace

Stayed in May 2022

there was some rumor outside at night but stoped later. i left too early couldn’t take the breakfast but no action was taken.

the entire place is just amazing

Stayed in May 2022

No lift and many stairs. Worth the climb though.

Helpfulness of staff, particularly Saida. Huge, comfortable and beautiful room. Quiet, safe area.

Stayed in April 2025

The room beautiful but the alley to go to the hotel is quite dirty. The staff or buttler also quite good. He like a fatherly figure who always help you for any queries and also act as a waiter.

Stayed in April 2025

I loved everything.

Located in the bustling medina of Tunis, this former Sultan's Palace is a dream. I had no idea when I booked that I would find an actual palace and not just a hotel with "Palais" in the name. You can really feel the history within the walls -- it's like stepping back in time. The staff is so helpful and generous with their time. The breakfast was great. There is a grand dining room for dinner, and an ancient spa on the premises. And the rooms and courtyards are especially charming. I expected that, for the price, I would find something much less grand. I wish I could have stayed longer, and I will be back.

Stayed in April 2025

I don’t know why this place does not have a rating above 9 on booking. I absolutely loved it. If you are looking for an authentic Tunisian place today in the Medina without blowing out your wallet, this is where to go! Lovely site for a wedding or a party as well. I felt like I was Sherazade in my suite! They also arranged for pick up at the airport for me which was very handy!

Stayed in April 2025

The place is unique, peaceful. The staff are very nice and always ready to help. The restaurant was great! Our room was a piece of art. Amazing

Stayed in March 2025

I had to ask every time I used mini shampoo and shower gel to give me one more. I booked a restaurant for Iftar for one day, then I changed it to the day before. They confirmed it but later it turned out no one actually changed it so I could not attend in the Iftar. The room was very dark (and later the second light even stopped working). The room should be renovated, especially the shower cabin.

Location, great wi–fi, the building looks nice inside, it is kind of an experience, price is low as for a 5–star hotel – I would not call it a 5–star hotel though.

Stayed in March 2025

No information for guests in the room about facilities. Cars can't get to the hotel.

Stayed in March 2025

They didn't clean my room second day and Also I paid for 2 and stay alone but They just gave one small of bottle and even second day nobody game to my room cleaning and for other stuff. Also there is no cattle to boiling water and drink and coffee. I asked how much money to have a coffee. It was quite expensive. for 5 star hotel is not good.

historical building and make you feel taste of culture of the country.

Stayed in March 2025

You can’t fault quality and historical craftsmanship…. Extraordinary.

A quite extraordinary, traditional and historical building, resonating timeless craftsmanship, imbued with character, life, personality, culture and place; simply stunning.

Stayed in March 2025

nothing!

Everything was perfect, the lady at reception was the best and made our stay excellent.

Stayed in March 2025

Great breakfast, vintage authentic hotel with ottoman style interior

Stayed in February 2025

A challenge to find at times!!

Amazing property in heart of the Médina.

Stayed in February 2025

Beautiful place/ rooms, great location in the medina and lovely, helpful staff. Very good value for a stay in a special place.

Stayed in February 2025

This atmospheric hotel is a beautiful and tranquil retreat from the hustle and bustle of the medina. Saida and her staff are so welcoming and knowledgeable and made us feel at home. Thanks to all.

Stayed in February 2025

Good

Good

Stayed in February 2025

Breakfast, although very rich, should include some international food.

Historic location in central Medina Kindness of staff Ancient atmosphere Superb restaurant

Stayed in February 2025

Very aesthetically pleasing hotel. Clean, beautiful design, friendly staff, nice breakfast

Stayed in January 2025

Amazing place, great breakfast, lovely staff

Stayed in January 2025

As I said above a history to cherish and admire from our Tunisian traditions I hope it doesn’t go away

The location is central, staff are absolutely friendly very knowledgeable and welcoming on arrival The Hotel is a piece from History a night to remember, I absolutely with no doubt I recommend you to try it wonderful experience Clean room, comfortable beds, One point, I wasn’t impressed with is the breakfast unfortunately no milk on the buffet or the table, we had to Wait for about 20 minutes for our croissant It should be a choices of omelet or boiled egg? The Buffet lucking of fresh fruit oranges or dates, shame about the breakfast No coffee making facilities in the rooms as a kettle tea bags or instant coffee Honestly is amazing and a night to remember

Stayed in January 2025

No parking possible within 20 min walk !

Perfectly restored hotel, amazingly beautiful

Stayed in January 2025

The breakfast was exactly as described in that it was a continental breakfast and had a good variety of items based on the limited number of guests. It only suffers by way of comparison to everything else we enjoyed while at this amazing property.

The location was amazing and our room was one of the historic suites. Incredible decor and space for approximately $100/night. The in house restaurant was nice and the waiter/owner(?) was very attentive. We also thoroughly enjoyed our visit to the in house hammam.

Stayed in January 2025

There’s nothing to criticise about that place.

The hotel has a great location in the middle of the old town, just a few minutes away from the main road. The warm welcoming greeting by Mr Sami, the receptionist, gave us a first impression of their hospitality. We were fascinated by the historical and traditional charm, ambient and interior design in the main hall and the room - not mentioning the detailed mosaics everywhere on the walls and on the ceiling.

Stayed in January 2025

It is not what as I expected, the room was not that comfortable and it was cold even when the AC is on. The location was very bad as it was hard to find and it was very dark to get there.

Stayed in December 2024