We liked everything about the Palais Bayrem - the fabulous location near the Medina, the friendly, helpful staff, our Suite Historique with its comfortable bed and hot shower, the breakfast (very big and varied each day) and the restaurant where we had a nice meal and excellent Tunisian wine. An excellent choice for 7 days.

Stayed in March 2023

This was great. If you take your own taxi to what you think is the Medina you could be walking with your stuff a long way in a crowd. I recommend leaving from the road on the side of the hotel not the Medina west I believe. This way the walking is easy and uncrowded. The hotel offers a pickup service that can sort this for you if you don't like carrying your things or dealing with this.

This was fantastic. We spent three nights in a beautiful room every surface had beautiful tile or carvings or painted ceilings. It was large and comfortable. Nice staff, beautiful historic palace and it is very unique to stay right in the winding streets of the medina. A wonderful end to our holiday in Tunisia.

Stayed in March 2023

location, no elevator, no room service

it’s traditional style, beds & resturant

Stayed in March 2023

Superb facilities, charming building, and pleasant staff.

Stayed in February 2023

I liked everything without exception.

The Palais Bayram is like a dream place. Our room was unbelievably beautiful and spacy, it was not a room but a suite. The staff is extremely friendly, punctual and reliable. The location is right at the start of the Medina and still totally quiet. I can absolutely recommend this hotel!

Stayed in February 2023

This is a beautiful historic hotel in the heart of the medina! You feel like royalty. Book a grand historic suite! It is a bargain compared to the equivalent in Europe. The staff are lovely and the breakfast is delicious. We had dinner in the atmosphere restaurant. Overall, great value for money!!!

Stayed in February 2023

The hammam was a very nice experience, the lady ( I think her name was Najah) was lovely. The staff was very polite, as well as the guy who guided us from the taxi to the Palais. The location is superb, right in the Medina. Everything was clean.

Stayed in February 2023

the location was quite dangerous and i didnt feel safe at all. i was mugged within an hour of arrival in the medina. although beautiful, the rooms were not very comfortable and the wifi was terrible, which wouldnt have mattered for a holiday, but i was there for work

this is an absolutely beautiful hotel, historic monument and lovely renovation. saida, the receptionist was also absolutely wonderful

Stayed in February 2023

There was no WiFi in one of the rooms and the other room had no hot water and had a damp smell of mould, which was pretty awful to sleep in. No accommodations were made to change this and the staff were very unhelpful as a result.

Breakfast was only available on the top floor, and we have a disabled guest who is unable to use the stairs. As a result, the breakfast was kindly brought to us but there were no vegan or vegetarian options for us travellers.

Stayed in February 2023

Nice hotel at the Medina. Good breakfast, nice ambiance. Warm water didn’t worked very well on the first day So I couldn’t showered. We had the same issue on the next day so they took us to the hamman. However it took them a while to turn it on. Despite that, everything was bearable until the checkout. We tried 4 different credit cards and none of them worked. The problem was that they always attributed the problem to be ours and not theirs. I had to call my bank twice while they were acting as if their POS interface worked well. Not the right attitude for the type of hotel they pretend to be. I will really not recommend it.

ubicación y ambiente

Stayed in January 2023

Up to my husband, he had higher expectations about the breakfast. Up to me - serve me for breakfast only your jasmine milk with pistachio and I will melt of happiness. So it is very individual. And yes, if you travel with luggage could be trick cause there are 50-200m which you can only walk/cars are not allowed/. Which makes the place very quiet.

If it was not this hotel, i would not fall in love to old Tunis. Fantastic! My first but not last time visit

Stayed in December 2022

it was perfect, beautiful place with lovely people working in it, we will definitely visit again

Stayed in December 2022

stunning place and very friendly people working in it, feeling at home in a place that is breathtaking and immerses you in the beautiful and exotic Tunisian culture 🫶🏻

Stayed in December 2022

Check-in was complicated and confused. Breakfast unavailable before 7am Getting a taxi was extremely slow

Beautiful building

Stayed in December 2022

Firstly: This is NOT a five star hotel. Two stars at best. It is dusty, dingy, appliances are broken, the staff is unhelpful about the local area, the hammam smelled like mildew and looked poorly maintained, the “garden” had no flowers or landscaping. No furnishings in the courtyard to lounge. Room was very dark and light bulbs in the main chandelier were flickering or broken. No proper shower head, only a handheld tub. Location in the Medina was very hard to find and did not feel safe at night. When we arrived the hotel security guard told us he wanted to take us to a “gallery exhibition” ending that day and to see the mosque. It was all fine, we were pressured into buying a rug to no end. Staff were hustling guests, which is to be expected but not a five star property. Travelers: Unlike other African countries, The Medina in Tunis closes completely at 6PM. It is very dark and vacant. No restaurants, cafes or shops are open. There are homeless scavengers outside the hotel at night and no security guard. Taxis cannot come to the door. You will be hauling luggage through streets and up three staircases in the hotel.

We were greeted with tea and fruit in the room was delicious. The “historic suite” was spacious for a couple and very pretty. There was hot water.

Stayed in November 2022

From the moment we arrived the whole experience was exceptional. Eman met us and her graciousness and kindness were immediately evident. The staff in restaurant ( and at breakfast) were so enthusiastic. The rooms in this beautifully restored property are the closest l have ever experienced to waking up in a Palace, sumptuous and spacious. The breakfasts were the best we experienced in our four month trip. Congratulations to a wonderful team- And thank you.

Stayed in November 2022

it was a true Pallace

Stayed in October 2022

wonderful old palace with all the modern conforts. fabulous location amazing staff

Stayed in September 2022

- The rooms are really dirty, dusty and I and one of my colleagues developed a cough because of that. - The roofs of my bed were surprisingly covered with dust and the carpets were dirty. also, you cannot walk without shoes as the floor is full of dirt which your feet can catch immediately!! - The facilities of the rooms are poor (no kettle, no slippers, no coffee machine …..). - The. bathroom was in a weird condition, some tapes were on the walls. - The safety box was a joke (too small and easy to remove!) - The bathroom kit was too limited. - Some missing lights bulbs. - The breakfast was not the best at all, the omelette was accepted but the other items are not of 5 stars hotel. - This place is not really like a five star hotel, it’s more like an old boutique hotel which lacks much of refurbishment and improvement. - The receptionist lied to us as they confirmed an arrangement of a VW Passat car to take us back to the airport for 80 Dinar (which is more expensive than any other arrangement we experienced before in the city) and then we were shocked with a very old small kia car with non working AC which barely occupied us!

- The place interior is really nice and appealing, it looks like you are in a museum of old palace. - The staff were friendly (not all though). - The rooms are unique and not identical.

Stayed in September 2022

Nothing to report

We enjoyed every single moment of our stay in this beautiful and cosy hotel located in the heart of the medina. Rooms are big, clean and really comfortable (bed pillows were the best I've ever had). Breakfast was fantastic, with different options of high quality local products. The food served at the restaurant was delicious, especially the cous cous with fish. Thanks to all the staff who were incredibly kind and helpful - we will be back!

Stayed in September 2022

facilities and maintenance

nice for one night

Stayed in July 2022

room, dirty, location, food

reception

Stayed in August 2022

Everything

Stayed in July 2022

exceptional building in a wonderful location

Stayed in July 2022

My bed wasn’t super comfortable, but that was in part due to the fact that it was too small for a tall girl like me.

The entire staff are so welcoming, and everyone goes the extra mile to make sure guests have the most enjoyable stay possible. They really make every guest feel like a V.I.P.

Stayed in June 2022