No soap for hand cleaning at washing basin

Cozy, clean and spacious

Stayed in July 2023

Just hope there's a washing machine and water dispenser per floor, but providing mineral water to all guests was ok as well

Room is spacious and clean, toilet is clean, toilet bowl has seat warmer and bidet, room facilities are complete

Stayed in June 2023

Friendly staff Cleanliness

Stayed in June 2023

The staffs can't speak English, only communicated through Google translator. But don't complain. I should learn basic Chinese language.

Location is good, not far from the Songshan airport. The staffs were helpful arranged taxi in the early morning on nextday. Room is clean and AC worked good.

Stayed in May 2023

my tv was broken, I was really sad

clean the most

Stayed in May 2023

The pre check-in process (all the communications on WhatsApp) was useless. Not sure why the hotel keep asking for confirmation while it's been done on booking.com already. The real check-in process was long too with a staff not speaking English at all. Then the payment is a mess: if you pay by credit card, the hotel will automatically choose on your behalf the payment in oversea currency but charged by their bank at an outrageous rate of exchange (more than 13% difference). I had to complain in order to be reimbursed and finally pay by cash.

The hotel has very large room in comparison to Taipei standards.

Stayed in April 2025

It was not clean; the room seemed to have e been prepared fast.

The staff were helpful and friendly; the bed and mattress were comfortable.

Stayed in April 2025

Nothing much

Spacious, clean, quiet neighborhood

Stayed in April 2025

Very big bed

Stayed in March 2025

The hotel had great communication via WhatsApp before & during our stay. Check-in was really easy. The room was large with a comfy bed. The only minor issue was the WiFi in our room kept going out.

Stayed in April 2025

The fact that staff don't really speak english. They only have one pillow each for the room, we had to pay extra for more pillows. Room was dusty, the lift was grotty and the hand sanitizer in the lift didn't work at all whilst we were there. Place needs a freshen up. Our internet wifi froze up on 3 occasions whilst there, we had to let them know on each occasion. The tv has lots of channels but only news channels in english. The room safe was problematic so we couldn't use it . Probably more a 3 star hotel Better options out there no doubt

Location wasconvenient as there's lots of convenience stores nearby and bus stops.

Stayed in March 2025

Everything

Nothing

Stayed in March 2025

Comfortable beds, spacious bathroom and a great location in general. Couldn’t ask for more!

Stayed in March 2025

Even though we closed the shower room tight. Water still came out of the glassdoor.

Great location. There’s a Sushiro in walking distance. The room is spacious.

Stayed in March 2025

I loved it, it was amazing, and I recommend it to everyone. So confortable, clean, close to stores and the MRT <3 and very very safe to travel and be confortable.

Stayed in February 2025

The shower head is disgusting. The lighting in the room is inadequate. Some lights are not functioning. I can hear the couple next door having sex.

Nothing.

Stayed in February 2025

clean.comfortable.staff is very good😍

Stayed in January 2025

We found it overpriced; the payment needed to be made in cash, which was hard for us to collect on the spot after landing late in the evening (to be fair, they let us take care of it the morning after). Not very clean, with lots of dust (carpet flooring in the corridors), heaps of laundry thrown in a corner, and a dead cockroach next to the bed. The room also distinctly smelled of smoke (even though it's a non smoking hotel) and the window in our case could not be opened, and was right in front of the wall of the next building so no light coming through.

The location is great, there is a very nice neighbourhood around - quiet, lots of restaurants and cafes. Easy to reach the metro and move around Taipei. The bed was comfortable, and the room pretty big.

Stayed in December 2024

We booked a deluxe room and we were given a lower quality room and we had to ask them to give us the room which we booked.

Stayed in January 2025

There is no view from the balcony.

It’s very clean, the room is pretty good. The location is not too far from the MRT station, and the customer service staff is very kind and patient.

Stayed in January 2025

Location is quite far from public transportation. Probably took 15 mins walk to metro. Bus were not very convenient. Still highly recommend!

Spacious!

Stayed in January 2025

There was no hand soap in the bathroom, I had to use the body soap provided in the shower. Also, while there were restaurants and convenience stores nearby, the location is not that close to any places we usually wanted to go to and is farther from the subway. We usually took a 10 to 15 min Uber to wherever we wanted to go.

The hotel was better than I expected! The room and bathroom was pretty spacious and clean. I loved having a fridge and blackout blinds, but most of all, there was a bidet! We spent a week there and were very comfortable. Overall, happy with our stay!

Stayed in January 2025

Everything, staff can,t even understand my son’s English! Bath room’s wall have moths. No immediate response and No service at all?

None

Stayed in December 2024

Ignorant staff. All Taiwanese were friendly but not your staff. Not one hello. Room with 24hours darkness because the balcony faced a brick wall. Wifi was shit. Walls as thin as paper. Can hear every noise outside the room. Over-priced waste of time.

The shower was hot.

Stayed in December 2024

The location is not too close to MRT but you can walk about 5-10 mins.

Nice room, good facilities. Staff very nice

Stayed in November 2024