No hot water kettle in the room, need to go to ground floor to take it. There is coffee machine at ground floor (free coffee) but when there is no receptionist, no coffee or no coffee cups . Also, there is no cloth cabinet or any selves, there is only a hook stand for clothes.

Good location, not far from main train station. 2nd market is few hundreds meters away.

Stayed in January 2025

Good wifi, rooms were good and comfortable bed

Stayed in December 2024

Staff was very friendly and spoke English. The hotel was conveniently located close to metro.station.

Stayed in October 2024

Slightly far from train station

Clean rooms, Elevator and good staff

Stayed in October 2024

The staff is very helpful and good in communication in English.

Stayed in October 2024

The bed was clean, but the duvet seemed to be quite old, it has turned yellow. Also, the bedside lamps didn't work.

The location is great. I got a room on the top floor, ao I couldn't hear any traffic, which was great. the bathroom was clean. Good water pressure in the shower.

Stayed in October 2024

Would be nice if the area around the window isn't cover in black spots.

Location was nice. Room is sufficiently clean. Overall, it was comfortable stay.

Stayed in August 2024

Very noisy at night time both from other rooms and outside even with window closed. Strange smell when we entered the room and bathroom not ventilating so well.

Clean and simple, nice sheets on the bed. Very helpful staff at front desk and nice surroundings to go into from the busy streets.

Stayed in February 2024

Generously big rooms and beds, really nice amenities, unbeatable price!

Stayed in November 2023

The sanity of the room especially the bathroom needs to get improved.(there were fungus on the tub.)

The location is really excellent!

Stayed in October 2023

Have to pay by cash. There is no card payment.

10mins away from the metro station and there is quite a number of bus stop around

Stayed in July 2023

Check in times are a little bit inflexible.

Very clean room. Good location at the boulevard, walkable to train station, night market and bus stop to sun moon lake. In the room description it was written that you shouldn‘t be sensitive to noise but the room was actually very quiet.

Stayed in May 2023

Photos on booking.com are deceiving- obviously I don't expect a hat on my bed, but there were zero plants or flowers, no decoration on the walls, the photos make it look a lot more cosy and beautiful than it is, in reality it's a lot more stripped back so I could have chosen another hotel that looks like this for cheaper. Also, considering the size of the room, some kind of stand for a suitcase or a small shelf would be good, I had to basically put my clothes on top of the fridge

Location is wonderful, beautiful lobby, good WiFi (worked and made video calls from the rook bo problem), comfortable bed, large room. Accommodated me to give me a room higher up away from the street noise so I could sleep better :)

Stayed in March 2023

The bed is very soft and the room is very cold. There is no microwave in the hotel. No water inside the room

The room is very clean. The place is near the station.

Stayed in February 2023

Water in room tap not hot enough,so you have to go 2 floors down but if you are in bed it is a palaver to get dressed, also coffee machine runs out late so you want a nice coffee forget it. For tea lovers you can get teabags there.

In good location. Plenty of food places and convenience stores nearby. Station only half a mile.

Stayed in February 2023

The access card that they gave us is defective. We cannot enter the hotel. We were just thankful that another guest were there or else we will be spending our night outside. We try to contact the staff but no answer from them

Stayed in December 2022

When we open the refrigerator, there's a left over food. We thought maybe they didn't check or clean the refrigerator.

I like the room that we've stayed in. It so comfortable.

Stayed in October 2022

The aircon is not working properly . And one thing is, it is stated in the app that they have netflix. But they don't.

The room was big compare to other hotels that we've stayed before. The location is great. It was near to the train station and bus stop. We like the fact that they provide electric fan since the aircon is not working properly. The the refrigerator is great. 😊

Stayed in September 2022

noises

highly efficient and segregate services!great!

Stayed in March 2022

independent check in and out procedure！

Stayed in March 2022

There's a bit of musty smell when you first enter the room but sorted out by opening the window for a bit.

Lovely, spacious room. Very comfy and cosy bed and bedding. Clean. Central location with easy access to food, buses, attractions. Free coffee/tea.

Stayed in November 2024

No bed lamp, night table was broken. Shower didn’t have enough pressure. Bathroom needs some shelves. There’s no desk in the room, just a very small table.

Decent room size, nice hall entry in where they keep your luggage. Internet works well.

Stayed in October 2024

Very worn out! I’ve stayed here before but the room they put me in was absolutely terrible. The chipping on the wall fell on me while I was sleeping.

Very central, close to many restaurants and public transportation

Stayed in September 2024

The staff is not accommodating, even for long term staying guests! I was woken up with a loud banging on my door because one of the staff members didn’t check & see that I had extended my stay. The whole point of being in the Hospitality industry is to be hospitable and make sure that guests are well taken care of…the staff here, still needs some training in this regard.

Central location and easy check in process

Stayed in September 2024