The staff of the hotel is very good they can speak english and very accommodating.. I Love our room facing the station and it has balcony.

Stayed in February 2024

Hi, i would like to querying the hotel why we all along pay cash at counter but i was being changed with my debit card? Please refer to the attached amoung charged on 2/12/2023??of $85.37 charged i stayed from 29/11 to 1/12/2023. Further more this amount is charged for other card not under my name.i would like to ask for refund. I am very sure that all hotels we stayed in Taiwan are charged by cash not pay by credit or debit cards. I was in Taiwan from 27/11 to 7/12/2023 and been staying in many hotels where i only pay cash before check in to all tge hotel we stayed in. I did not once asked to pay using credit or debit card. Please investigate why this incident could have occurred.

Very convenient, near to Train station

Stayed in December 2023

还好

Stayed in December 2023

Cleanliness

Stayed in January 2024

No amenities available😔like toothbrush

The cleanliness, Food, and staff .

Stayed in January 2024

So sad that I experienced bed bugs. My original room was not too bad, though I did feel that the sheets and pillows were not 100% clean/hygenic. After the staff relocated me to another room, I experienced a cockroach and the sink stopper didn’t work properly. Aircon wasn’t great and room felt stuffy.

Location was great. 5min walk from Taichung Main Station and very easy to locate. Staff were friendly, welcoming and hospitable. Great shower head pressure with great heating!

Stayed in January 2024

The bathroom sink is not working properly. We are at the 10th floor, in the morning there's no heater.

nice location

Stayed in December 2023

The best hotel of all we stayed in Taiwan, very good value for money, excellent location, friendly saff.

Stayed in December 2023

NA

I’m pleased with everything.

Stayed in January 2024

To much hot water in shower room .. one staff I'm disappointed. Before thay say i pay for broken but didn't do , please double all facilities and things in room before check in . I will not pay for didn't do or we didn't broke,stcratch . It's not our fault . Please double check all before check in .

Im very disappointed, dissatisfied.. Not good facilities ..

Stayed in January 2024

Room renovation is needed. Room is not that clean, but it is ok for stay for few nights.

Breakfast was great. All staffs were so nice and helpful. Location is very convenient. Mart is close to hotel.

Stayed in December 2023

There were bed bugs present in the room. When we checked-in, there were a bunch of dead bed bugs lying around on the floor. Overheard other customers complaining that they experience rashes as well, citing the reason to be bed bugs as well. Informed the front desk about the bed bug situation, however due to being fully booked they could not do anything.

Location of the hotel is a short 3-5 min walk from the TaiChung train station. There is also a bus stop situated right outside the hotel. Commuting is an ease from the hotel regardless of the destination.

Stayed in December 2023

The breakfast was basic, lacking of Western buffet, but probably that's what should be expected in Taiwanese hotels.

Excellent location, near the main station, shops nearby, comfortable bed and pillows.

Stayed in December 2023

Nothing

Very close to train station

Stayed in November 2023

The facilities are really rundown and old, especially the showering facilities.

The location is superb and cleaning up service is decent as we stayed a couple of days. The price is really affordable for 3 of us

Stayed in December 2023

Nothing

Everything was perfect

Stayed in December 2023

There is a bit of noise from the streets

Clean and comfy.

Stayed in October 2023

2 months ahead I asked for a quiet room n I think they did try to honour this. I was given the last room at Level 11 BUT all throughout my stay morning, noon or night I would hear a constant rattling noise disturbing my peace n then someone would slam the window shut n there would be an interval of quietness! When speaking to Reception about it they said the room below me was occupied by different guests everyday!!!! Very strange! Then, I had never encountered such hostile n unhelpful staff at Reception. Most of the female staff were very uppity. When I asked one to call a taxi for me - the popular number in Taiwan 55688 I found very good - she refused to n said they got their own taxi. She asked me whether I would accept that or not otherwise go n call a taxi myself!!! Take it or leave it!!! This kind of hotel attitude!!!! So unusual!!!! So, of course I had no choice n I was unable to use my Easy Card while I would’ve been able to do so with the 55688. Meanwhile, there was an exceptional male staff there (Peter) working mostly evening shift n he was very helpful. In fact, he did call this number for me n showed me where to take certain buses too.

The walking distance to the train station was good.

Stayed in November 2023

Staffs (experience yourself) Hotel staff should tell the contractor to behave when they are at guest floor

The only plus is nearer to the train station. Outside the hotel may not be clean. You need to self check in (do not question the receptionist more - or you going to spoil her mood). She wasn’t in a good mood when I checked in. For 2 nights stay, I just had go with it. Oh … and there was some maintenance going on. The guy was shouting his lungs out at foyer area (day 1 - no alarm required, we got up by his shouts). Probably that’s how they communicate but literally he was shouting as if he was in a huge argument.

Stayed in November 2023

location

very noisy

Stayed in September 2023

While my overall experience at Chance Hotel was positive, there was one notable inconvenience. The availability of electric plugs in the room was limited, which posed a challenge for charging multiple devices simultaneously. To address this issue, I had to borrow additional plugs from the main lobby, albeit with a deposit.

My stay at Chance Hotel was truly exceptional, and there are several aspects that made it stand out. First and foremost, the hotel's location is a gem – just a 4-minute walk from Taichung Main Station. This proximity proved to be incredibly convenient, especially for travelers relying on public transportation. The breakfast provided was not only delicious but also showcased a variety of options, ensuring a satisfying and enjoyable start to each day of my stay. The attention to detail and quality of the breakfast added a positive touch to the overall experience. The hotel staff deserves special commendation. Their proficiency in English was notable, and they consistently went the extra mile to assist with any inquiries or needs I had during my stay. Their helpful and friendly demeanor significantly contributed to the welcoming atmosphere of the hotel. The beds were a true highlight – exceptionally comfortable and impeccably clean. After a day of exploring the city, returning to such a comfortable bed made the stay even more enjoyable. Lastly, I was treated to a nice city view from the hotel, adding an extra layer of delight to my overall experience. Being able to enjoy a scenic perspective heightened the overall appeal of Chance Hotel.

Stayed in November 2023

Not allow early check in

Location easy to find，only 1min to taichung train station

Stayed in November 2023

Nothing to complain.

Everything is perfect. Good location, good price, clean room.

Stayed in November 2023

Breakfast was not fantastic so I’ll probably skip that

Value for money hotel. Simple facilities but clean and convenient location (next to train station)

Stayed in October 2023

The bedsheet is slightly uncomfortable. Others is perfect

Stayed in November 2023